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September 2023 by Julian Squires
Awful service! The washing process left spots on my hood that I have still been unable to completely remove. Y'all ran my car thru a second time to try to remove them but was unsuccessful. Made it worse. Will never go back to Rip Tide again.Customer Response: I dont understand Rip Tide response. I did not have the water spots until I Ran it thru the Rip Tide car wash. I have NEVER washed my car at my home. My last car wash was thru Rip Tide as well and did not have water spots following that car wash, only the most recent car wash. The water spots were AWFUL!! I will try the products you mentioned to get rid of the water spots I Now Have but let me make it clear again I did not have them before running my car thru Rip Tide Car wash last weekend..
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August 2023 by Michael Bonventre
A great drive-through car wash that my van fits into. They just recently upgraded or changed something of the rinse cycle. So, now it definitely removes all of the soap.
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July 2023 by supersayian ecm
Went there with my wife and we were haggled by the employee with a skateboard tattoo at the kiosk to try and get the 35$ car wash when we were telling him no. There's no way he couldn't hear us but then he tried asking for a phone number to try and sign us up. He kept making comments about how dirty our car was and it was going to take really long. He told his team members that he hoped they had time to clean it.The car wash ripped off our antenna but it still works. Don't know if I'd go again.
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July 2023 by Brenda V
I have a membership so go there at least once a week. The workers are friendly. There are lots of things to help you clean your vehicle, like rags, cleaners, vaccuums, floor mat cleaners... My truck comes out clean and shiney every time.
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May 2023 by Mike Golden
Great group works here! Super friendly and helpful, everyone goes out of their way to be friendly and do a nice job on the cars. Rare qualities to find these days! The car wash itself does an amazing job as well. Highly recommend this location!!
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April 2023 by Graham Lentz
I'm turning 50 this year and starting to slow down. I still like a clean car. Not happy about soreness after cleaning one in my driveway. Unlimited car washes and the extras at this place offers great bang for the buck
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April 2023 by Andrew Weissel
Very impressed with Riptide Raleigh. The quality of the wash and extras is great and love that the they provide so much for the user in the vacuum area. The high pressure air is a game changer. Thank you Mike for taking care of my sign up issue so quickly.Services: Vacuuming
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February 2023 by Paul Nounderson
Car wash was very good quality and vacuums worked well. Nice location all around and will use again. Easy in and out this morning. Vacs are self serve after wash and I bought a standard wash. Clean facility and wash moved fast with good result.Chose the $15 wash and it was a good value.
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January 2023 by Cindy G
My husband and I both bought the membership plans when they 1st opened, we couldn't be more pleased!!! The staff is always super friendly and nice, the car wash is amazing, my Jeep stays Super clean now. I love that they supply towels, air to clean out your vents or blow out the center console area and spray cleaners and the vacuum is so powerful and does a wonderful job. My Mom also purchased the membership and loves the mat cleaner we have weather tech mats so haven't used that but she's like the guy helped me and showed me how and it's the coolest thing!! She goes wkly as well and our cars are so clean. Really going to be useful come pollen season!!? My dog, Sugar doesn't mind it either and always likes to people watch while I clean and vacuum.
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December 2022 by Debbie Lowther
I had the 3-month introductory offer when Rip Tide first opened in Raleigh on Falls of Neuse Rd. They have a membership lane that you use and they give you an air freshener!! After driving through the wash, there are free vacuuming stations that you pull into. The vacuums are on both sides of your vehicle making it so easy to vacuum inside! You don’t have to worry about time running out and having to add more quarters!! Rip Tide provides spray bottles with window cleaner and interior cleaner and also the towels to wipe down your vehicle. I love this car wash and I wish they would offer another special deal!!!
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February 2021 by Lillien Stevens
I took my car yesterday for an exterior wax. When I made the appointment, I was told that it would take about 3 hours to do it. If there were several people that could work on the car at the same time, it would take about 90 minutes. The car would be washed, receive a clay bar treatment and hand wax. Previously I have dropped off my car and 3 hours later, I would get a get a call to pick it up. This time I waited for it. My car went through the tunnel for its wash and then to the bay for the detailing.I was in the waiting area and I could watch my car being detailed. I saw one person wiping a liquid from a generic squeeze bottle on the car and wiping it off and in 60 minutes it was done. I asked the person I paid if the car received a clay bar treatment as I did not see one applied. He went and asked the person and they said it only needed it in a couple of places and that is what was done. I was disappointed, but paid and left. I have two complaints. When I got home, I noticed the windshield wiper looked off and when I got closer I saw my key fob was laid on top of my wiper. How it did not slide off the windshield on my drive home, I do not know, but am thankful it did not. I left the fob in my cup holder and the attendant must have dropped it on top of the windshield when they finished. The car was left running while I paid. My second complaint is that feeling the car, it is somewhat smooth because of the wax, but overall the surface feels gritty. It is as if there was dirt on the surface that was waxed right in. For the price, I was expecting more.I am updating my review to 5 stars because the owner contacted me and wanted to "make it right". I took my car in again and was given another detail. The gentleman who did the detail this time did an excellent job. I will be going back and appreciate the willingness of the owner to redo the detail and make it right.
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February 2021 by Jared Johnson
Great service and product. Wish they listed their options a little more before the wash but hey, that's what the internet is for and I didn't use my resources properly.
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January 2021 by Robert Dubuque
Awesome job. First time visit but definitely not the last. I'd recommend to anyone
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January 2021 by Felicia Fee
First visit today and they did a great job!! My car was in desperate need of an exterior and interior cleaning and they did that beyond my expectations. I will definitely be back!
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November 2020 by Marc Ferguson
I came here with the old management a couple years back and it was by far the worst service I ever had. New management has definitely improved this wash. Staff was very courteous and took the time to thoroughly clean our very dirty family SUV. Not only did our vehicle look fantastic when done, their staff was even using the vacuum to cleanup trash that was dropped in the parking lot. Will definitely be back
