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March 2024 by Paola Blanc
I had to rent a car last minute and this was the perfect place - the employees were super friendly and helpful!
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March 2024 by Craig Reed
I would walk for Los Angeles to New York before I rent a vehicle from Budget again!!! The van I reserved for my family to go see a dying relative had a cracked windshield and dented bumper. The next van had expired tags and, apparently, it was my responsibility to locate another Budget location to switch vans. Other location was all out of vans so on to the third location. After returning the van in Raleigh,(where I originally rented from) I got charged $450 to “clean” the vehicle. I need to be in the car cleaning business I guess. Absolutely ridiculous operation!!!
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February 2024 by Joann Ochoa
Rent all the time and staff is awesome. Hate that they are not open late on the weekends. Other than that great staff.
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December 2023 by bayane baali
Outstanding service! totally recommend renting your car from here!
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December 2023 by Lina Husseini
Great place and amazing staff! Super helpful!!
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December 2023 by Harvey A Woodard
The rented vehicle needed front end work...it shook at certain speeds.. service was slow.
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October 2023 by Rob Keller
I must say that the Budget Representative named Marwa was fantastic! She truly went above and beyond to look after my needs and was a pleasure to talk to. In addition to he helping with the pickup, she fixed a billing problem related to the pickup where I was a few minutes late and "The System" charged my almost a full days rental fee (I did the math it the charge was 75% of the full day fee). Thank you Marwa! I really appreciate how you went beyond what needed to be done and made this customer very happy!
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October 2023 by The Rolonator
Do NOT use this location. I was charged $1000 three months after my rental when the car I got came dirty and the bumper held on with DUCT TAPE! The manager, Ahmad (don't trust him!) said there was nothing they could do with what is sent to them from the airport and it would just be fine. But he DID choose to file a claim when the vehicle was returned or at least allow the claim to be filed against me, and that's not right. I have read through the reviews and I am far from the first person to suffer from this same fraud. At this point, I feel this is a scam, pure and simple. Please, rent ANYwhere else but here!
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October 2023 by Mary Chester
Totally inconvenient location unless you’re staying at the convention center. Subpar customer service. I guess a perfect example of you get what you pay for.
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September 2023 by adnan hanafi
Amazing service. I received a call from glenwood location that they had no cars and asked me to call customer service who didn’t help at all. Called this location, they were able to have a car ready despite me calling them an hour before they close. Thank you for your great service. This will be my favorite location.
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August 2023 by TMZ Gamer
This place has great employees in it and the cars are amazing! I love how friendly they are!
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July 2023 by Matt H.
I don't give out 1 star reviews so I'll keep it simple on this one. I reserved a car (reservation number and all) and when I got there the manager/owner said no cars were left. To me that's the worst thing that could happen at a CAR rental (on top of me ubering there, having a day planned, etc..)? Website said car reserved. Arrive and no cars there = 0 stars. I ended up getting a car the next day at another car rental nearby with friendly service, same price, and flexible return time.
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June 2023 by Stacie Borrello
Don’t rent from budget!! I returned a car to budget and MONTHS later my credit card was charged $550 for “glass damage” and “recalibration” with no substantiation or documentation. There was no damage to the car I returned.
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March 2023 by Dee I Love Jesus
Best place to rent a car I will go to budget before I go anywhere else no hassle at all they are the best
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January 2023 by Patrick L.
They charged me $174 for some dog hair. Bunch of lazy people. I will not be renting from here again. Thanks though
