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November 2023 by Maggi Arnold
C&C is awesome! Fair prices for parts and labor and reliable staff. I really like that they have send a text link with a breakdown with description and pictures of what is wrong with your vehicle, and you can approve or decline the recommended services. You can also pay right through the link and pick up your car when convenient. I have a weird work schedule and they are always willing to accommodate. If you call, they can walk you through what would be the best option for your car. As a woman who isn’t very car savvy, I have never felt inferior or dumb when their staff explains what’s wrong with my vehicle. David, Scott, and the rest of the C&C team are great!
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November 2023 by cynthia keith
Went for an inspection. Service was quick and painless. Professional quick service. I have been looking for a new shop and this is going to be it. They had some recommendations but no high pressure sales!
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November 2023 by John Walczyk
Great experience! Check engine light went on with my sons Camry while we were out of town. I called C&C and they were able to quickly diagnose and work with me to get him in and triage. They also have a great online report with pictures and details on all checks and work they did.
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November 2023 by Larry Horwitz
This shop rocks! Kyler, David and the test of the C&C team were excellent. We came in with a sudden, scary problem (without an appointment) and they were very responsive and helpful right from the start. They carefully and thoroughly analyzed everything, explained it to us very patiently and even gave us a loaner for a day. The car is now fixed and running better than ever and we will be customers for life!!!
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October 2023 by David Jordan
Used their online booking tool to schedule an oil change. I received text confirmation that my appointment was booked. When I arrived at the scheduled time I was told they were fully booked and could not honor my appointment. Owner reached out to apologize and took ownership of the mistake.
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September 2023 by Young Jae Kim (쿠땡)
It is convenient to make reservation and they guide me with kind explanation.But it takes some time to finish the job(I drop my car at 10 AM, but it finished at 4:40)Service: General repairs & maintenance
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September 2023 by Sharon Vanderlip
I really like this place. They always work me in and repair my old vehicle within a reasonable time so i wont be without transportation for very long. Very friendly and professional employees. I have been here 2 times and so far, so good!! ThanksServices: General repairs & maintenance
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August 2023 by Kara Van Nice
The staff here are AMAZING! I was so impressed with the excellent customer service from the entire team. Friday morning I made an appointment for that afternoon to get my brakes fixed. Scott called asking if I could bring my car in earlier so they'd have enough time to diagnose and fix them, since they are closed over the weekend. I brought it in and Scott gave me a ride back to work so I didn't have to get an Uber. My brakes required a full rear brake overhaul (they were in BAD condition). David patiently explained the whole process to me walking me through each of the charges. By this time it was ~3PM on Friday, and they close at 5PM. They put in the work order and I showed up a few minutes before they closed at 5PM. There had been a miscommunication within their system and my car hadn't been started yet. The whole team immediately went into an "all hands on deck" mode where multiple employees were working on my car to get me out of there ASAP. They stayed 45 minutes after closing to make sure I could leave with my car and it wouldn't be sitting there over the weekend. The customer service at C & C Auto Service is phenomenal and I will definitely be a returning customer!Services: Brakes
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August 2023 by Siobhan Brennan
C&C is the absolute best! They have helped me out so many times with my car and are always kind and helpful whenever I call with a question. They get your car in fast, do excellent work and I trust their knowledge and judgement. Thank you C&C!Services: General repairs & maintenance
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August 2023 by Connor Griffin
C&C is the best Auto Repair Shop in Raleigh with Excellent customer service every time. I have been going to C&C for years and am very appreciative of how they always put the customer first.
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August 2023 by Angela Brown
Great working with these guys. My transmission went out on my pickup and they replaced it quickly and for a great price. These guys run a first class operation!Craig Brown
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June 2023 by Nahid M.
I recently had the misfortune of taking my car to C&C Auto for repairs, and it turned out to be one of the worst experiences I've ever had with an auto service company. From their exorbitant estimates to their lack of basic understanding of the issue, everything about this place left me infuriated.Firstly, let's talk about their estimate. When I arrived at C&C Auto, I already knew the problem with my car was the alternator. However, instead of providing a reasonable estimate, they tried to charge me an outrageous amount that was even higher than what the Toyota service center quoted me. It's almost as if they thought I would blindly accept the cost because I had already towed my car to their location. Such audacity and lack of respect for their customers' intelligence is absolutely appalling.But wait, it gets worse. Not only did they try to overcharge me, but they also had the audacity to charge me for a diagnosis when I had clearly informed them about the issue being the alternator. This shows a complete lack of professionalism and attention to detail on their part. Why would I need to pay for a diagnosis when I already knew what was wrong with my car? It's nothing short of a money-grabbing tactic.In my frustration and anger, I decided to take my car elsewhere, and luckily, I found a care center right across from C&C Auto. To my surprise, they were not only willing to fix my car promptly but also provided a solution at a fraction of the price quoted by C&C Auto. The stark difference in service quality and pricing between the two establishments was staggering.Overall, I cannot express how disappointed and dissatisfied I am with the service I received from C&C Auto. Their unreasonable estimates, attempt to take advantage of my situation, and charging me for unnecessary services have left a bitter taste in my mouth. I strongly advise anyone considering using their services to think twice and seek alternatives. Save yourself the trouble and find a trustworthy and competent auto service center that values its customers and provides fair pricing. C&C Auto has definitely lost my trust and my business forever.
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February 2023 by Nicholas Arundel
Upon moving to Raleigh, I chose C & C because they champion honesty and integrity. They’ve upheld those virtues and executed efficient, high-quality work.When I needed a spontaneous repair, I surveyed multiple local shops, but C & C provided the most direct solution without unnecessary expense. For routine services, they neatly catalog and prioritize items of attention, and costs are always transparently outlined. Also, their customer service system is entirely digital and proficient.Overall, they work fast yet effectively, and they continuously provide trustworthy service. They’re now my default auto team. I strongly recommend them.
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February 2023 by Corinne Goudreault
C&C is the best! Crazy Charlie and the rest of his team are always communicative, helpful, explain what they’re doing and why, and are always looking for ways to save you money instead of charge you extra! No frills and great car people taking care of our cars.
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February 2023 by Sofi Khmara
Went for a car inspection today. Quick an easy service, took about 30 mins more or less. Will be coming back ?
