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March 2024 by Erik V
The experience at Caliber Collision was painless and smooth. The customer service is amazing. My car looked brand new as if it was just out of the showroom when they were finished. Caliber sets the standard for auto body repair
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March 2024 by Michelle Divina
Great job on fixing my Audi
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March 2024 by Jody Barnes
It's only been 4 days since I picked the car up so I don't know if I'll notice any issues, but the work appears to be stellar.I would recommend contacting them directly about time estimates because their automated text messaging (which doubles as the text conversation with actual humans) gave an updated completion date of nearly 3 weeks longer than the initial estimate. When I contacted them about this, they said to ignore it...then had my car ready a day earlier than the shortest estimated time (and a week before the longest estimated time).
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March 2024 by mia Campbell
Does exceptional job every time
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February 2024 by Linda Garr
They did a great job repairing my car. I can’t tell the accident ever happened. Very professional and great customer service. Highly recommend!
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February 2024 by mrelove72
All three of my visits to Caliber have resulted with great work! Friendly and helpful staff made the process really easy.Services: Tires
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January 2024 by Troy Lancaster
Great service, Caliber Collision is the best. The Caliber Collision I used is certified to fix Jaguars, Tesla, etc. The service is outstanding and staff is great to work with.
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December 2023 by Flulikesymptom5
Did a fantastic job on my Q3! Although the damage wasn't severe, they made sure the vehicle looked flawless once they were done. They also kept me informed throughout the whole process.Highly recommended!
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December 2023 by Michael
Caliber Collision Paragon did an excellent job. They had to replace 2 doors and repaint them with a custom white, which came out indistinguishable from factory finish. Not only is the repair next to flawless, they did it in less than a month. They also took the time to plug a tire leak, removed adhesive bonded wind screens from old doors without damaging them and then took the time to reapply adhesive strips so I could easily reattach them at a later time. 100% positive experience.
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December 2023 by Tess Schulman
This is the only certified Audi repair facility near me and who my Audi mechanic recommended for repairs after someone backed into my vehicle. They did an OUTSTANDING job, and I'm so glad I made the choice to use them! They communicated with me every step of the way about the repairs and updated me when they saw it was going to exceed the original estimates. The car looks great, and the paint matches perfectly! It was a relatively minor "fender bender" but if you own an Audi you know that "minor" can still equate to several thousand dollars in repair costs, so I wanted it to look perfect. And it does!The front-desk staff also went above and beyond, with two of the ladies in the office separately calling Enterprise (along with myself) to schedule the pick-up at the facility and take me to my insurance-provided rental. I don't know what was going on with Enterprise that day, but all 3 of us were on hold for a long time until we were able to notify them about the pick-up. They didn't have to do that, of course, but they did and it was much appreciated.
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October 2023 by Darryl Cowan
Great Job! Excellent communication from Alex and outstanding work from the team who worked in my car.Service: Painting
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October 2023 by Brittany Harris
This caliber fixed my truck after an accident. While it took a while to get it back due to back ordered parts, Xavier was great with keeping me updating on the progress and anything that may have come up. The team I encountered were pleasant overall and the communication from my agent made the process seamless and I was able to maneuver around any delays that came up.
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September 2023 by Deborah Valavicius
The girls in the front are extremely rude.I picked up my car after being fixed. I was prepared to pay my $500.00 deductible per my insurance plan and they told me I only owed $200. I asked if they were sure $500 is what my insurance Co said was my responsibility. They said again no just the $200. Which I gladly paid.One month later I get a phone call from them saying I owed them $300 more. I went over the entire scenario and the gas says nope sorry you still owe this. I told her I would talk to my husband and the next few days I get a you better pay or you’ll go into collections voice message.I called to give them the 300 and no apology nothing. Bad business. I do t have a problem with the money just how they handled it.I would never have hire people like this.
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August 2023 by KI ISABELLA
I had to bring my Jeep in for repairs after an accident and the team at Caliber was so professional! They kept me informed on the process in a timely manner & even got my car finished earlier than expected.
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July 2023 by Ron Craig
The only Porsche approved body shop in the mid-NC region. The customer service was terrific. I got text messages with updates at each stage of the job. The work appears to be very well done, and I'm entirely pleased. I would certainly trust them again if needed.Services: Painting