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November 2022 by Mike Palmer
This bank is the worst. In June 2021 after several months and numerous requests to get a paper copy of our bank statement & credit card mailed to our company we terminated our accounts and moved our corporate banking relationship to First Citizens. 16 months after closing our accounts I received a phone call from First Horizon collections. Apparently they didn't close our corporate credit card account and an automated subscription renewal of $99 hit the account in FEB 2022. At no time in the period between FEB & OCT 2022 did we receive either an emailed or mailed statement and no one from First Horizons called us. Frankly, I don't know how this bank stays in business. Avoid them like the plague.
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July 2022 by C T
Machine ate my card.
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May 2022 by Jarel Duncan (Hub&Dub's Coins)
I came by to ask if they had any half dollar coins because I am a collector. They told me "no" because I don't have an account; though I have been to this location before with no issues. I understand if their policy has changed. However, the manager went on to tell me that they wouldn't give me any of these coins even if I did have an account because it was (somehow) too much trouble, and after being asked why I wanted them, she said they didn't want to get "involved" with me possibly making a profit from finding silver coins. I found her very rude, and she tried to make me feel as if I was doing something illegal by asking for coin! Lol. It seems that staff has recently changed at this branch, and I would avoid it at all costs if you want friendly service.
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February 2022 by Vanilla Ski
I have not enjoyed banking this much in a long time. The uniqueness regarding this location is the human touch. First Horizon Bank has actual humans who care about me as a customer, not just my money or business.
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October 2020 by Robert Davidson (Mr. Jones)
I LOVE this bank. I have several business and personal accounts with them. I opened an account with Capital Bank on the very first day they were open for business. I even bought some of their stock bc they’re a local startup and I feel it’s important to support local businesses.I’ve watched them grow over the years. ..And boy have they Grown?!!They have grown into a large Nationally sized bank in presence (branches) and in assets & deposits. They’ve done this through some very smart & strategic buyouts and corporate mergers.One of the best parts of this banks story, in my opinion, is that even though they’ve grown, they haven’t lost their local “feel”. You know, that personal touch. They still have that small hometown bank vibe. The folks there know me by name when I walk in. That’s huge to me. That’s character, and it’s something that can’t be bought. You either have it or you wish you did.They have it.My advice, go in and check them out. Tell them Rob Sent you!
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November 2019 by Robert Davidson Jones
I LOVE this bank. I have several business and personal accounts with them. I opened an account with Capital Bank on the very first day they were open for business. I even bought some of their stock bc they’re a local startup and I feel it’s important to support local businesses.
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October 2017 by Idolor O.
International student friendly services.
