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November 2023 by Jesus Navarro
It’s been 1 month since I’ve been in Capital Chevrolet Wake Forest looking for Work Trucks and I found Alfredo Lara who helped me with finding a good truck in my price range. If your looking a good car I recommend looking for Alfredo Lara at the dealership
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November 2023 by Rita Cabrera
I have purchased a Mini Van from Capital Chevrolet thanks to Alfredo Lara for helping me find this beautiful vehicle. My family and I are very happy. If you are looking for a car go to Capital Chevrolet
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November 2023 by Gary Tilton
Our experience with Capital was extraordinary! Alfredo Lara put us first and considered our means during the whole transaction. We definitely will refer others to your Car Dealership! Thank you so much to Danny and Phil also! Great Teamwork!!!
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November 2023 by Anibal Garcia
My family and I had the best experience in Capital Chevrolet. We feel happy and satisfied with our new vehicle. I want to thank especially Alfredo Lara for all his help and patience he had with us, he understood perfectly what we were looking for.
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November 2023 by Dark Viper
I got my new 2023 Nissan frontier hereYou should look for Alfredo Lara he’s been really helpful finding my new truck.If you’re ever looking for any vehicle here I’d definitely recommend looking for him.Si está buscando un vehículo nuevo o usado busca a Alfredo té ayudará a buscar tu vehículo.
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October 2023 by Sheena G
Car buying is one of my least favorite things to do! I get the same feeling when its time to get my car serviced. Before calling *******, I was skeptical! Once I hung up the phone with *******, I was excited but still nervous at the same time. She told me I had to meet the salesman. I walked in unsure and overwhelmed. Im sure I looked confused! A nice guy asked if he could help me, I said Im looking for ******* and he said Yes. Ill take you to Hoot! Hoot greeted me with that southern hospitality, after that I felt alright! But that wasnt all! It was his patience, kindness, and genuine understanding of my circumstances! That kind of customer service is hard to find, and you do not typically see or get at a dealership! The way ********************* in took my paperwork, asked the questions, and handled everything for me. She had my back every step of the way. I felt that God placed ******* and **** in my life for this very reason and the process was so smooth and easy it was scary! At the same time, it made me so at ease and at peace! **** and ******* made me feel super comfortable and welcomed! They literally held my hand from the time I walked in the building and even after I left the lot. Its been two weeks after my purchase, and I still feel the love from the Hoot and *******! Tell me what dealership leaves that kind of impression on you after theyve made the sale? Every person that I came across was amazing!!! The guy that took our picture with my new car, he was such a good sport. The young lady from the service area was outstanding as well. The finance department explained everything to me very clearly. I also had a chance to meet the ** and he was so down to earth and compassionate! He really cares and values his customers! I mean overall I cant express how much those couple of hours meant to me and I recommend anyone if you need a car to shop at Capital Chevrolet Hoot and *******!!!!!!
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October 2023 by Denise M.
This is a nice-looking place. Very expensive for diagnostics and repairs or anything. Customer service leaves a lot to be desired. I have used them about 4 times, each time hoping it would be better, it's not. They neglect to return calls, unless it's to tell you how much money is involved. I was looking at a Timing belt change, and for that they quoted me the whole repair package of $5000! I got other quotes for $1600 within the neighborhood from reputable places with more service stars. I would not recommend this place to anyone who didn't need to go here.I once even had an Associate Service person, talk to me as if I was no one and someone else had to replace him that day. All because I waited over 2 hours for my paperwork to be completed and signed by the Mechanic before I could pay and check out, after I was called and told my paperwork was ready and car. Not recommendable.
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October 2023 by D ONeal
Walked in feeling very uneasy about the car buying process. Luckily I had the opportunity to speak with Johnnie Johnson. From start to finish he listened, was patient, knowledgeable and able to put my mind at ease. He stated his main goal was to make sure the customer is happy and he did just that! Far and beyond excellent customer service!
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September 2023 by Jeanita Outlaw
Tyler is a great salesman. His charm, smile, and patience won me over. I did not plan to purchase a vehicle for myself when I arrived at the Capital Chevrolet dealership. I ended up leaving the dealership in one of my leisure dream vehicles. Tyler did not pressure me to make a purchase, nor did he assume how much I can afford to pay for a vehicle. He was accommodating, and he was knowledgeable about the vehicles that I viewed. As a bonus, Tyler also sold my mother a new vehicle on the same day. I recommend him as your next car salesman.
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September 2023 by LaDonna Johnson
Brandon McGuffin worked so hard for us to find the perfect vehicle for my new 16 year old. He maintained great communication throughout the entire process and worked with us to make sure everyone was happy. We appreciate everything he did for us. Can't wait to see the face of my daughter when she finally sees her 2023 Chevrolet Trailblazer! She is a lucky girl! Thanks Brandon!
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September 2023 by Taylor Jennings
George McCready was AMAZING!! I didn’t come in today planning on buying a car, just to look, but he talked to me all about the model I was interested in, and made sure to find one that was the right fit for me. I’ve been looking at other dealerships and they were very sketchy, but this dealership and George made sure I was comfortable and helped me find the perfect car!! Could not recommend a better dealer than this one!
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August 2023 by Mark H.
Do NOT go to this dealership. They will steal your hard-earned money.Honestly wish there was a way to give less than one star. Everything about this place is awful.Took in my truck for a simple repair. They repaired it and almost immediately the problem came up again. I took it back and they told it me it was something else, connected to that part, but I could order the replacement right then with them and they'd get it fixed asap. I declined and took it to an independent mechanic for a second opinion. The independent mechanic inspected and told me the repair had been installed incorrectly.As part of their follow-up, Capital Chevrolet sent me an offer for my truck which was a disgusting low ball, the likes of which one can only imagine signifies their intent to cheat you blind. I was offered $15,000 for my truck. Kelley Blue Book says the trade-in value for it is $37,000-$40,000. This dealership is really hoping it's customers are too stupid to notice they are being robbed.Never, ever go to this place.
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August 2023 by Michael Ellis
Ernest and Ben what a great team. These guys are awesome great customer service . We will definitely be back again!! 2023 Trail Boss is amazing.
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August 2023 by robert w.
Went to Capital chevrolet expecting the same run around as previous dealerships.I was immediately greeted by the salesman Jaylin and was given space to look around, I found something I was interested in, but through my past experiences was sure it was out of my price range. I met a manager in the yard, and he said we could probably make it work, and he did.Excellent price on my trade and a nice price reduction on the truck. All the people there did a great job, including Jaylin, who helped me through the entire process.
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August 2023 by Clare O.
We took our 2011 chevy Silverado to get an oil pump replacement this past weekend and will NEVER come back here. When we picked it up they gave it to us with it on (looking back now they obviously jumped the battery before they brought it to us). Next time we went to go turn the truck on at home it wouldn't even crank at all. They had the vehicle over the weekend and it's VERY clear someone ran the battery dead and they didn't tell us/tried to hide it. We called and left a message which was never returned.We were going to buy a new truck from here but honestly glad this happened because they don't deserve anymore of our money. This location cannot be trusted. I understand sometimes things happen and maybe someone accidentally killed the battery in which case you communicate it to the customer. You don't try* to hide and cover it up I would suggest if they give you a vehicle with it on... shut it off and restart it before you drive off...Update as of 8/30/2023: Reached out to the email below 11 days ago and followed up again 3 days ago but haven't heard anything back
