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October 2023 by Bob Willix
First time doing business with these guys and they didn’t explain that when you get a board and they cut it for you that even if they mess up, they will not fix it. When I talked to the manager eventually she was very kind and fixed the problem while educating me on their process. Just beware that this is not a place to go if you are not an experienced carpenter.
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September 2023 by Casper Masiarek
I never leave reviews but this place earns it. Knowledgeable & helpful staff make shopping here great. Everyone is kind and friendly. Great selection of hardwoods!
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September 2023 by Robert Albert
I love the varieties of hardwoods which is the only thing I have ever been interested in or purchased from here. But the place is huge and has tons of wood stuff
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July 2023 by Dillon Kluba
Chris has helped me hardwood and has excellent customer service. 10/10, would recommend dropping by for their selection of lumber, related tools and supplies
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July 2023 by Nick Reedy
They have a vast collection of different woods and wood products. The downside is they are incredibly expensive. I bought plywood from them and had it cutdown. They cut it 3/8 short which wasted my money and the wood. Terribly disappointed
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May 2023 by Adam Sauls
My first stop when looking lumber. The selection is replenished (at least what I buy) multiple times a week, and you cannot beat how awesome the staff is. Special shout out to Nolan at the desk for always being so helpful. Highly recommend checking them out for anything you need.
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May 2023 by Sebastian Schmid
Slightly disappointed so far. Two of the gentleman that work there were very helpful, one however did not seem to like his job very much. I asked him if they did commercial accounts and he looked at me like I had two heads. It’s ok that they don’t but acting like that’s a weird question to ask? Also wish they had more s4s hardwoods and the 2x4 pine was almost 3 dollars more than the big box stores. But they did have a great deal on 4x8 birch sheets. I’ll be coming back but hopefully not dealing with Mr personality lol.
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May 2023 by Ladybug Gone Postal
Terrible customer service, if asking for help you are treated as an inconvenience. There was only one employee who was helpful. You better know your lumber and not have any questions.
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April 2023 by Sherrill Price
I'm in South Florida, found myself reaching out for siding for my home. I must say customer service, in particularly Kim has been far above that of anywhere else I have shopped in years. Better hold on to her, she is truly an asset to your company.
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March 2023 by Not Sure
Absolutely world-class staff, service, and selection. It's an amazing place and I feel extremely lucky to have this incredible resource available within a few minutes of home.I only wish they were open for longer hours, as they usually close somewhat early most days.
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March 2023 by David Ross Yeager (Ross)
It's hard to know where to start... the friendly staff and the exceptional level of customer service (Kim & Terrence in particular!) or the outstanding value for the cost. We've lived in Raleigh for years and had seen this place (tucked beside the railroad tracks as you head over to the Fairgrounds), but never really had an occasion to stop in. After pricing lumber at the big box stores, I decided to give them a look. Now I can't imagine every looking anywhere else. By far the best base prices I found - and, in fact, saving are further compounded depending on the volume. As for quality of the materials - absolutely top level. I bought trim and it was all in perfect condition. So regardless of your project, if it involves wood start with Capitol City. Incidentally, they also have a great variety of other items and tools in their shop - again all at great prices. In short, stop wasting time and paying more at the big box stores. Make one trip here and you'll be a customer for life.
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March 2023 by Larry Crichlow
Capitol City Lumber provided the best customer service I have ever received, bar none! Kim went above and beyond, from quoting right through to arranging shipping to Canada, and providing all the details necessary to clear customs. I highly recommend this company for competitive pricing and excellent customer service!
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March 2023 by Burdett's Woodworks
Great selection of woods always in stock and great customer service. Best lumberyard near Cary for hardwoods, softwoods, moldings, and sheet goods.
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February 2023 by Vestige Architectural
First time shopping here. I needed materials that could not be found at a box store and this place was open on Saturday when most other builder's supply places are not. They had the southern yellow framing lumber I needed and they are set up so you can pick your own. While I was pulling out what I wanted, an empoyee was walking it to my truck. Price on yellow pine was good. Also needed LVLs and they had what I needed but they don't seem to carry a lot. I looked at some of the other reviews. Lumber prices have been crazy high for a long time and are just now getting reasonable again, so I don't think this place is out of line. I can see how some may find the place confusing due to the multiple buildings but this is an old place that has expanded inside the constraints of their lot so you just have to figure it out. I would now favor this place over the others like Builder's FirstSource if I need to go pick something up.
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January 2023 by Fahad S.
Absolutely incredible selection of hardwoods and products at very reasonable prices. Honestly just took some time admiring their selection of woods despite knowing what I wanted/needed. The staff was quite friendly, knowledgeable, and helpful in selecting the proper products and gave some solid advice. In addition, I appreciated the wood shop services as most of the hardwoods were S2S, and through them I was able to get the planks straight line ripped and cut to size, and they offered much more than that. Would highly recommend to anybody working on projects big or small, and will definitely be returning for any future endeavors!