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March 2024 by judah edwards
Manager of the shift was happy to tell customers all of the food they were out of for the night, more than hour to close. Youre more worried about having less to clean up than you are delighting customers.
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March 2024 by Karen
Lady asked me if I wanted queso, I said yes and she gave me like half the scoop thing and I paused surprised and asked could you add a little more and she responds with “you want a double”? lolThat was wild but that’s the first time that’s ever happened to me so 1 star because how are you gonna charge me for a full scoop of queso and giving me the bare minimum. She wasn’t rude about it though I’ll give her that. She was being for real about wanting to charge me twice for one scoop though?
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March 2024 by E Frost
The smallest burrito I have ever had! No joke. To make matters worse, I had a mobile order and they seemed backed up so I waited 15 minutes past the pickup time. As I was walking up to ask for the status of the order, I see my bag on the counter behind the cashier. Turns out it was ready the whole time, but nobody bothered to put it on the pickup rack. Anyways, I now understand why this chipotle has 3 stars. Well deserved rating. Ate my cold small burrito over the sink like a rat, since the wrap job was also terrible.
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February 2024 by shashidhar challa
Nice and
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January 2024 by Bryan McCauley
Disappointing. This location consistently short-changes you on key ingredients (i.e. proteins, cheese, salsa, etc). The tacos and burritos are usually only about 25% or less full. The value just doesn’t make sense when you’re paying $15+ for lunch. If it were me, I would go elsewhere.If the strategy of this location’s management is to grow their profitability by cutting costs and shortchanging customers, their top line sales will suffer as more and more customers go elsewhere.
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January 2024 by Shelby Smith
Horrible! I ordered a sofritas burrito and it was not edible. It was freezing cold and didn’t even have sofrias in it. It did have spinach which isn’t even on the menu. Just don’t go.
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January 2024 by Ryan Kennedy
Inconsistent scoop sizes mostly seems like less than what I used to get a year ago. Can we please get measuring or weighments! Not worth it
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January 2024 by Jaz
Customer service wasn't great & they give small portions. My carne asada was chalky/grainy and dried up as if it had been sitting there for days. Don't even bother going to this location.
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November 2023 by Dominique Fontaine
I came in and wanted to try something different so I asked about the tacos. I asked the server if I had to get all the same meat or can I mix it up he said yes but forgot to mention that the price would cbange by about 3 dollars. No problem just a mistake but when I asked about it the other female employee became really weird and rude like one of those people that nobody shid hire anywhere. No regards for a corporate chain no service she really thought I was eating out her house and I have to take it or leave it. Not to mention the place was filthy and they didn't have the food on the heated rack there were seving food from off the back tables like it was closing time but they had over a hour to go. Horrible attitude staff. I didn't get to get her name because I was so disgusted at her attitude. She was cutting me off while speaking. Signifying by saying "at the end of the day" after every statement. Just ridiculously giving chipotle the wrong image
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November 2023 by Eliza Peggy
Ordered pickup IN STORE. The rice was brown when I asked for white. I paid for chicken and got a veggie stuffed bowl woth zero meat, and a giant “stem”. Absolutely
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November 2023 by Keith Nelson
This chipotle location is disgusting and unsanitary. I received my food items with multiple hairs of different lengths in my food. My order was also incorrect.I will never return again.
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October 2023 by Jade F.
Given this chipotle so many chances. I wish I would've gotten the workers name but this lady is inconveniently there every single time I come in. I have never felt the need to write a bad review about any company or worker at that, but the lighter tone woman with curly hair was rude, don't know what she was mixed, Puerto Rican something. I asked for double meat and the lady did the very opposite and still charged me. I asked for a "small scoop of more" and she proceeded to argue about it and didn't do it. Like do you own the chicken or something? She was nasty and rude and she should be lucky I don't remember her name because her name should be put here. Emphasis on she was RUDE. It's not my fault she has work there. I will never understand why i read so many problems with chipotle workers not wanting to give people extra WHEN WE PAY FOR IT. Literally make it make sense. this was my favorite chipotle in raleigh, shoot not anymore.
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October 2023 by Seth des Rosiers
ordered through Doordash and got perhaps the most disrespectful order ever. Just gross old beans and barely any cheese. Plus chicken which I didn’t order, and missing SEVERAL paid ingredients.Whomever runs this store obviously has 0 idea what’s going on. And whomever made this order is not even competent enough to make a burrito bowl.
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October 2023 by Sam Donahue
The WORST Chipotle experience I’ve had. I saw the 3 star average rating online and thought surely it can’t be that bad. They just serve your food like usual, right? They sure proved me wrong. No one working there looked remotely happy to serve customers. As usual I was very friendly to the staff but this time I didn’t feel welcome.Regarding the portions, I understand that some people try to take advantage, but the servings given barely amounted to a spoonful. I had to ask for some additional black beans. The dude gave me like 5 chunks of chicken. I was amazed at how little it was compared to other experiences and he said he couldn’t put anymore. I had to ask for additional salsa as well.The food was lukewarm at best - the rice was not fresh at all, chicken was chewy and cold. Really just the worst Chipotle experience I’ve ever had. Whoever manages this location clearly doesn’t care about the employees or the customer experience. Choose to skip this one and drive another 15 minutes or so to the next location.
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September 2023 by Tommy M.
Went in at 9pm on 9/27/23, Closes at 11pm, but missing all the sides and they said they weren't filling the corn or salsa back up because it was the end of the night. All the employees were disengaged. Place was messy. Sup par chipotle and the first one I've had bad experience at.