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November 2023 by Sarah H
Super friendly and professional, and did a wonderful job with my small chihuahua mutt. I was visiting from out of town and needed a last minute bath for my pup and City Pet Grooming was such a great option. All the other customers were regulars and told me how much they loved and trusted the place :)
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September 2023 by jam delcambre
Absolutely phenomenal both in service and support. I love that they accept walk-ins for nail trims and Harry looks amazing every time he gets groomed!
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September 2023 by Ally Perrell
I completely understand that sometimes you may accidentally nick/scrape/cut a dog when grooming, but the fact that I was not made aware immediately or when picking him up is unacceptable. I had to find the THREE abrasions and cuts myself after the fact. Groomers work on live animals with sharp tools, accidents do happen. But it is paramount that the owners be informed, at the time they collect their pet if not sooner. We will not be returning to this business, not because my dog was nicked but because of their failure to disclose the obvious injuries.
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September 2023 by William Nutt
City Pet Grooming is operated with quality and care by a couple who kindly squeezed me into their schedule in a moment of desperation. When Whaley is with them, I'm at ease knowing she's in good hands.
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August 2023 by William N.
City Pet Grooming is operated with quality and care by a couple who kindly squeezed me into their schedule in a moment of desperation. When Whaley is with them, I'm at ease knowing she's in good hands.
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July 2023 by Lauren B.
Today was my first time at City Pet Grooming and we had a FANTASTIC experience. We have a timid golden who doesn't necessarily enjoy a spa treatment but I can tell she had a GREAT time because when I went to get her she was wagging her tail & just overall very relaxed. Overall phenomenal experience! We've already booked our follow up appointment see you soon city pet grooming!
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June 2023 by Janet C.
I would give this place 5 stars were it not for the fact that they nicked my dogs nip on the belly shaving for the mini grooming. You could tell more irl that it was cut a bit and had blood smeared. My dog seemed super happy to be there and walked right in through the dog gate to the back. When I was talking to the woman at the register she said that she (my dog) acted like she knew the drill and walked right into her kennel/cage which is incredible because she hates water or baths and usually tries to make a run for it at least she did when we would take her to Petco. Super friendly and helpful staff and extremely reasonable prices ($110 for an XL? dog: mini groom/teeth brushed and clipped nails included)l. My dog is usually between 105-110 lbs). They did SUCH a good job clipping her nails. Even the vets we've seen in the past can't do a good job and sometimes miss nails altogether. They did a wonderful job. Would come back and skip the belly shave. Parking is a loading zone at the front of the shop. It's "downtown" Raleigh but like on the outskirts so it's not too busy and it isn't difficult to get a parking spot if you go in the morning. Drop off is between 8-10am. I dropped her off at 9 and they finished by around 3 (like 2:45 to be exact haha).
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May 2023 by May Walser
City Pet Grooming always does such a fantastic job grooming our Coton de Tulear Tulip! ??
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April 2023 by Tyler Bedgood
I took my pup to City Pet Grooming for the first time today, and I couldn't be happier! I provided a photo for reference, and he came out looking exactly how I had hoped. He looks great, smells great, and the staff was very kind. I'd definitely recommend City Pet Grooming to anyone looking for a groomer in the area.
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February 2023 by Lauren Hunter
Love taking my cockapoo here. They have consistently done an amazing job every single time. They are very thorough and each staff member knows what they are doing. I love the communication and the texts they send when my pup is ready. I’m a native of 20+ and I haven’t found a place as good as this. I highly recommend especially for doodles
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February 2023 by Andrea B.
City Pet Grooming and their staff have been wonderful to our fur kid. I appreciate how they remember each pet and accommodate the health of your fur kid. They keep a good record of maintenance. They never let me feel bad about his tangles. Even when I had an issue the owner resolved and followed up, which these days it's hard to see anyone take accountability with integrity. I trust this business and enjoy the text reminder for appointments. Just yesterday I picked my dog up and they were cleaning the rooms and let him hang out and keep them company. I know every pet they can't give 1 on 1 attention but they sure make me feel that way every time. If you still feel indecisive watch the line at 8am :) for pets drop off for grooming. If you a client you feel lucky to have City Pets. Thank you for what you all do for us!
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January 2023 by Buster McLeod
We absolutely love this place.We have 4 dogs 3 of whom are rescues. 2 rescues have some behavioral issues and the staff knows exactly how to handle them. We also have a BRT and they are able to provide the traditional haircut. So much so when I brought him in for his first haircut the staff called me to talk through the different options. We moved to Raleigh a year ago and this was the first place we went and have never looked for another. I can't speak highly enough of City Pet Grooming.
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January 2023 by Tracie Sanders
Today was my first visit to City Pet Grooming. I called earlier in the week to confirm nail care services and polishing. I have a 5month old pit. I told the person I spoke with earlier that my dog is current attending a behavioral school. She has anxiety & she is still a puppy & easily distracted. I informed the individual that I could stay to help monitor with my hand held behavior sensor. This sensor distracts Destiny from an unwanted behavior. I was told I was not allowed in the care area and staff would not take responsibility for any malfunction that may occur. I totally understand. During my time there one of the staff was encouraging me to shop til I drop because I was looking at there outerwear items for dogs. Later when Destiny was done I was told they were not able to provide the nail care service because of her behavior. I was told she knocked over the polish bottle and to not be surprised if she has polish on her fur. I am not and will not ever patronize this establishment again. I was told that they suspend the dog to manage applying theoish and allowing to dry. I wanted Destiny nails done for our family pictures this Christmas Eve. I’m still happy and Destiny is as well. We both have red nails
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November 2022 by Aurora May
The entire staff is super friendly. My aussiedoodle was well over due for a cut and now she looks amazing! I brought a photo of what we wanted her to look like, they printed out, and replicated it on her. Would recommend making an appointment ASAP b/c this place is so popular :)
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October 2022 by Andrew Houck
Everybody was extremely pleasant and professional. My Shiba is an absolute terror when it comes to grooming, yet City Pet handled him well and did a fantastic job. 10/10 recommend and will continue to use City Pet regularly.
