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February 2024 by Allison Fuhrer
My daughter was given money to buy a birthday outfit that included accessories so we decided to head to Claire's. We found some really adorable products and ended up with he perfect earrings and headband. Unfortunately, we realized when we got home the cat headband was missing an ear. I went into the store a week later, and the cashier didn't hesitate to a full exchange! I was so relieved and my daughter was elated! Just in time for her fancy birthday dinner. Thank you for making my daughter's birthday special.
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June 2023 by c C
got my 2nd ear piercing here placement was way off and almost got infected def recommend just going somewhere else.
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May 2023 by cinthyanna Cruz
got my 2nd ear piercing here placement was way off and almost got infected def recommend just going somewhere else.
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April 2023 by F Olugbala Young
BLACK PEOPLE, DO NOT SHOP HERE!!! My black son was accused of stealing from the store by a friend of the manager. The friend did not even work at the store. Poor customer service and unprofessional!
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April 2023 by Temika Rogers
Got my grandbaby ears pierced they was wonderful
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February 2023 by Cheryl Lee
Went in at about 5 o clock on February 4 the cashier was rude when I first went to the register she didn't acknowledge me just like I wasn't standing there she then started putting products back and I guess when she see I wasnt leaving she said very very ugly I'm off the clock you have to wait for the other cashier so I just stood there and nobody never came nor did she get anybody I just put back the earrings and left I know it's hard to find ppls to work but wow ppls you got to do better.
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December 2022 by Clayton Boylan
Got my nephews ears pierced excellent customer service
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September 2022 by Leonette Carter
Went here to get my ear piercing and the young lady was very nice and the area was clean. Boy, have prices gone up. SMH
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April 2022 by Derek Taylor
Took my 9 year old today to get her ears pierced. She started to back out at the last minute and the two women were very patient as We calmed her down and pep talked her into getting it done. Thanks for your professionalism and help with her milestone.
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February 2022 by Brooke Flood
Overall had a pretty good experience, other than my 3 complaints. First being when I called I was informed that they wouldn't do my daughter's ears at the same time because she is a baby and not 2 and over. Second being that I wasn't informed till after the fact that I had to pay for the advanced cleaning solution vs the regular cleaning solution because they didn't have any. I felt like that was not my fault and having to pay an extra $12 roughly seemed a little crazy to me. I feel like I should have been given it for the price of what I actually wanted. If I was informed this in advance I honestly would have taken her to another store. My third complaint being that they had signs advertising buy 3, get 3 free earrings. Well that was not the case when I checked out and I later check my receipt. I would have not bought 6 otherwise.
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January 2022 by Dana Cato
I found exactly what I was looking for. There really needs to be two people working at the store. I had a long wait to check out because a girl was getting her ears pierced and there was no one else to check us out. Other. Then that it was great.
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January 2022 by tyshela
It's in the mall, so a it's not spacious. The cashier was friendly and helpful. Nice place to shop for little trinkets.
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December 2021 by Carah J.
My 8-year-old has been back and forth on getting her ears pierced for a while now and she finally decided for sure that she was ready to get them done. I originally took her to a tattoo/piercing shop, because they use a piercing needle rather than a gun which can cause a lot of tissue damage, and legally, even with me there allowing it, they cannot pierce anyone under the age of 16. No problem, I understand. So, we went to TTC to go to Piercing Pagoda and happened to spot Claires first. We went in, I filled out the paperwork and waited for our turn. We get up to the chair, I tell my daughter she will have to pick out the earrings she wants and the Claires associate informs me that they are only allowed to pierce kids' ears with 14k gold in case of allergies and that it will be $100 for the earrings. I was speechless!! I told my daughter we would find another place. We happened to be in the store checking out when an adult, at least in their 30's with multiple other piercings, sat down in the chair and the associate also told her that they have to use 14k gold for piercings. This is a lie. In fact, SURGICAL STAINLESS STEEL is the best metal to use for all new piercings, including children. That is what the piercing studios use for all body piercings, because it does not have any metals in it that could potentially cause an allergic reaction. Hence why medical tools are made out of it. So, pair this ridiculous lie they tell everyone so they can make tons of extra money with the attitude of the lady running the register, and I can wholeheartedly say that this was one of the worst experiences I have had a store. She rings up my items and I told her that the prices of 2 of my items was wrong as they were from the clearance shelf, there were 5 to 10 identical items over there, and she snapped at me and said, "well guess what, people put stuff over there, not us, so I don't know what to tell you". I told her again that there were a lot of identical items over there, and she said, "do you see this red line on the tag? If it ain't on there, it aint on clearance sale so you should probably pay attention when picking things up from now on". If I wasn't buying a few other things for my 8-year-old, I would have left all of it right there. If you are going to get a job in retail, you should probably learn to be polite to customers when it is time to interact with them!!! If you need to go to Claires for any reason, go to the one inside of the Walmart in Morrisville on Shiloh Glen Dr! The employees there are AMAZINGLY helpful, polite, engaging, etc.... ***IF I COULD GIVE ZERO STARS I WOULD, BUT IT WOULD NOT ALLOW THAT***
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November 2021 by Abby LaVal Clark
Large variety of of all things girlie. The clerk was very friendly.
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October 2021 by Takima Murrell
Too expensive for inexpensive looking products
