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December 2023 by Taylor Spruill
Absolute worst customer service experience I’ve ever had anywhere. I paid $1600 for the highest priced Jabras and anytime I need to have them serviced, I have to make an appointment that is always over a week away. I’ve been to Costco hearing aid centers in Houston and Miami and that can all see you as a walk in if you’re willing to wait an hour or so. No big deal there. They need to hire some more qualified people at this store to bring it up to speed. They have no problem with the long delays because most of them hear fine. I’m done with Costco and am taking my business back to Raleigh Hearing and Tinnitus Center on Duraleigh Rd. Might cost more but their staff all have IQ’s greater than a 50 and they know what they’re doing!
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July 2023 by Lilly de Rivera
Pizza ? preparess
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July 2023 by Lily Rivera
Pizza ? preparess
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June 2023 by Daniel A.
My company has gone here for years. We recently had a run in with some employees there. Apparently, you can not buy water in bulk at this bulk retailer. Also, the gentleman at the podium was staring at his phone the whole time we were trying to get help. Also, if you have a corporate membership card, you can not send your employees to make purchases fd or you. But you also can't add them as an authorized user unless they live with you. Looks like we are switching to Sam's club. Never have o had employees of a store be so rude to me as a customer.
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June 2023 by Jill A.
BOB DYLAN APPRECIATION POST!!!!!! i write letters to bob dylan all the time. ive written about 57 where i pour my heart out gush gush gushy and he always sends them back because of "invalid address" and such. MY mom says he's a j**** i say he's a god. i expect rain and i expect rain and i expect a letter back and i expect mail. i am going to marry bob Dylan one day. Robert zimmerman, if youre readin g this, don't die yet. hang onjust . i am in Love absoLute LOVE with BObby.June 2019I lovethe pizza/icecream here
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June 2023 by Marni Zimmerman
Doctor was nice & secretary nice smile.
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May 2023 by Alexis Y.
Do NOT buy your appliances here if you want an on time delivery and good customer service. It took them 4 reschedules over 3 weeks to install a new washer, dryer, and fridge. Reschedule #1: fridge couldn't be installed because they needed a 4 man team (ok, I get that). Washer dryer just wasn't installed. We found out from the next team to visit they the first team was just being lazy. That's honestly what the third team said to us. Reschedule #2: ETA was 7-9 am. No delivery. We called customer service and they said our deliver was pushed back to 11-1pm. It's 1:45 and we had not been serviced so we called customer service again. They said "you're next, the team will be there in 20 minutes!" 45 minutes later and still no service, we called again to find out the team "missed" our house. Reschedule #3: washer dryer was finally installed! They couldn't get the fridge up the stairs without the railing coming off. Apparently they couldn't wait for us to quickly unscrew it, so we were rescheduled again. Finally, we got our fridge on the 4th visit. The team size- 3 people! Looks like the didn't need the team of 4 in the first place... but, our walls got very banged up and the LVN floor was damaged. Costco didn't reach out to us to reschedule on any of these attempts, but they did have a team text us for a tip LOL. The service people were friendly enough, but the whole experience was enough to make me say don't buy appliances at Costco unless you want a laughably bad experience!
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March 2023 by Nguyen Manh C.
2 guys from customer support talk each other when their customers need suoports. They neglect their customers except for saying louder. Attitude is bad as well
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February 2023 by CM S.
Best groceries anywhere. All the canned and bottled goods are first quality. Meat always has USDA prime steaks.
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December 2022 by the weldon's
Every time you go in you will have to wait 20-40 mins minimum, some days there is not hearing person, its hit or miss. Good product but they don't know how to manage care.
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November 2022 by Kellie R.
Costcos are all the same, sure. The aisles are wide, plenty of options, etc etc. We got a huge deal on a Sonos sound bar and speakers which is awesome. They were selling quick because of the early Black Friday deals. The staff here are really nice, too. It gets super busy on weekends but the lines move quickly compared to other costcos I've been to. Overall, it's a great Costco with nice employees.
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November 2022 by Adam Y.
Just left the store right now and had to immediately come to Yelp to review. I'm getting really sick and tired of store clerks feeling they have a right to point out and laugh at customers and make disrespectful remarks regarding what sports team apparel they're wearing. Yes, I'm fully aware my team is bad. Doesn't mean I won't sport their cap when I go out. I should be able to with being rudely laughed at by the staff. (Looking at you lady working the self checkout lanes) STORES: properly train your employees not to make any remarks about customer's clothing. It's inappropriate, unprofessional, and makes them feel uncomfortable shopping there. You're not cute or funny and I will contact corporate to put an employee on blast the next time it happens.
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November 2022 by Pancheeva Mayza
Great stuff and nice people
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September 2022 by Patsy Morris
Was ck and adjusted and tested. Was very good care Right on time
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July 2022 by Tahra S.
We asked for help loading a very heavy desk into the car. No one helped and the rudeness from the gentleman at the door was unbelievable. I guess if you buy something heavy ask someone to come help you, because Costco doesn't care.