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October 2023 by Rob Moseley
Have trusted my I phone to them for years to repair the screen of my IPhone. I was in and out in ten minutes and $10 for the new protective screen. Just learned that they also do data recovery from hard drives…highly recommend.
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October 2023 by Sirena Wigfall
I had cracked my iPhone 11 Pro screen years ago and just recently dropped it, putting a glitched spot in the screen and rendering part of the phone practically unusable. I saw that CPR was the closest to me with high ratings and a relatively affordable price (said from reviews).It cost me a little over $200 to get my screen fixed but it was one of the best things I’ve spent my money on.Jeff, the owner, was very knowledgeable and provided tons of information on what to expect and what any minor issues I’ve been experiencing relate to. There’s a lifetime warranty on the screen as long as it isn’t physically damaged too!The repair was relatively quick and I was able to come back in two hours and pick up my phone. It seriously looks like I bought a brand new phone from Apple. He even checked out my cameras for free and they aren’t blurry anymore! This guy is the best. Go here. You won’t regret it.
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October 2023 by Jeanne Thelen
Our family has been assisted several times by Jeff & Edgar at CPR… always honest, knowledgeable, offering all the options in dealing with repair/replacement of devices for reasonable fees. After dealing with the big box providers who aren’t always fully knowledgeable and are more interested in selling new products, we will stick with CPR!
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September 2023 by Giuseppe Novello
Great services always! They repair 2 times my phone screen for 2 different phones and they were quick and very professional. Edgar is super knowledgable and provides the best services, 100% recommend my family with any phones or any technology ( computers, etc) issues. Thank you guys!!
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September 2023 by Mrphys
At the time of repair I was assured the new screen has all the same water resistance as the original (1.5 meters for 30 min). Got wet for 30 seconds, entire phone is ruined. Went in to address the issue and was told in so many words they don't assure anything. Impolite and wouldn't even let me finish a single sentence (no I didn't yell, swear, or pull a Karen). $500+ dollars for a "repair" that didn't last.Couldn't even be bothered to be polite about it, just rolling his eyes like I was crazy for expecting the same results from the "same gaskets and screen Samsung uses," despite my questioning and reassurances BEFORE the repair that this would indeed be just like new, IP68 and all.Yeah guy, I wasn't doubting the parts, I was doubting the installation.I will note that the person I dealt with during the original repair was beyond polite and helpful.Bottom line... If my company charges for a repair that doesn't hold, we do WHATEVER it takes to make it right, even at a loss in that customer. All I even wanted was to cover my insurance deductible of $100. They could keep the other $400 they got out of me.I was even told about a guarantee of their work if anything happens, but can't find it in writing so lesson learned I guess.If they had said upfront that there was no assurances on the IP68 rating I never would've done the repair to begin with. By the attitude and conversation I can only assume this isn't the first time this issue has come up. Sounded well rehearsed.I've used this phone extensively underwater from the manufacturer with no issues. First time it gets wet after the "just like the manufacturer" repair and it's ruined.Seems legit ?
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September 2023 by chirstopher shively
Great place.The owner Jeff is a great business man and just a great guy.The lead tech Edgar is phenomenal. Very knowledgeable and helpful. I trust their work!
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August 2023 by Abbey Williams
CPR exceeded my expectations! It was easy to make an appointment online and when I got there, they told me it would take an hour and they had it ready right on time! They are thorough and explain any risks but they repaired my cracked iPhone screen perfectly.
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August 2023 by Audrey McCarl
I had an amazing experience!! Everyone was so nice and it was so convenient. i came in with a shattered phone and in less than 24 hours the parts came in and it was fixed in about 2 hours. Such kind employees and very professional as well as easy!! Thanks a bunch.
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July 2023 by Mike
Visited this store on 7/13/23, thinking I would have to leave my iphone 12, and be out of communication for unknown period of time. They greeted me as soon as I opened the door, listened to my problem, and quickly took my phone to isolate the problem in battery charging. I left within 10 minutes with phone operating as new, able to recharge. Polite and courteous. A pleasurable experience and this store will certainly get any future business I can send their way!
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July 2023 by Jordan Caddell
Jeff and Edgar are incredible at what they do. They’re talented, smart, and superbly kind and easy to talk to. We will go see them from now on for any and every issue we have with our tablets, computers, and phones!
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July 2023 by illWill “Âzazel”
Edgar & staff were extremely helpful and courteous.The diagnostic was absolutely FREE & although my device was beyond repair he went the extra step to find out what exactly was wrong with it so that I could tell the manufacturer what the issue was but said device is RIP lol.If I ever have any issues with any of my devices in the future I will be taking them there, their professionalism and patience is above the call of service. Thanks Edgar!
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June 2023 by scott hardiman
I came in to have my port replaced on my iPhone because it was no longer charging. The gentleman said “let me see if I can clean it out for you”, took it to the back, and returned 3 minutes later with my newly-working phone free of charge. 5-star service!
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June 2023 by J H.
This place is awesome. I went in because my phone input wasn't working well and they cleaned it out and gave me a quote to fix it if it ever broke. They fixed it so well it's been weeks and it's working great. The best part is they didn't charge me to clean the port. Amazing customer service and would recommend 100%.
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June 2023 by Alexis Terrell
Very rude staff. Was told there was a 5% chance of the front screen cracking IF there was a crack in the front of the screen, we checked for crack and there was none so they said it was not going to have an issue agreed to letting them fix it and went to pick it up and the front screen was cracked very bad. Then continued to charge 80 for a screen THEY cracked. Will never recommend this store not only because of the cracked screen but the attitude I got from the second I walked in there.
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May 2023 by Chip Law
Need a screen protector? Buy it here! I have purchased multiple screen protectors for my family’s phones from CPR. The service has been great for initial installation and replacements. Quick, efficient and easy. Ed and Jeff have been friendly and honest about repair costs and time. They have become my “go to” repair shop if something happens to my phone.
