CVS Pharmacy provides a generally positive customer experience, according to the reviews. The staff is described as patient, polite, accommodating, and helpful, even with complicated medication transfer orders or issues. However, the pharmacy can sometimes be understaffed, leading to longer wait times, especially during busy hours. Despite this, the staff is consistently friendly and goes the extra mile to assist customers, even in challenging situations like workers' compensation cases. Customers appreciate the professionalism, competency, and genuine care displayed by the CVS Pharmacy staff.
My experience was great! The staff was very patient, polite, and accommodating with a medication transfer order from another CVS Pharmacy. I really appreciated their professionalism and assistance with this matter.
May 2024
Stopped in to ask a quick question about my sons meds from another pharmacy. They were very helpful. I was slightly confused why the pharmacist would tell me not to follow the NPs notes about following the exact amount of days for the meds. Kinda confused about that. I asked another pharmacy an they said he shouldn’t... read full comment
June 2023
Excellent customer serviceThe Pharmacist took time to help me download the app for my glucose monitor.The Associate greeted in a very professional manner.I felt they cared about me.