CVS is a reliable and well-stocked store that offers a wide range of products, from healthcare items to everyday essentials. Customers have consistently found the shelves to be well-stocked, allowing them to easily find what they need, often at great deals. The quality of the products has never been a concern, and many customers have expressed satisfaction with their purchases over the years. However, the customer service experience at CVS could use some improvement. While the staff is efficient in their roles, some customers have found them to be less approachable and friendly than they would like. A little more warmth and a friendly smile from the staff could go a long way in enhancing the overall store experience. Despite this, CVS has received praise for its online scheduling system and good reminders with time and location details, making it easy for customers to quickly and painlessly complete their transactions, such as getting vaccines. Additionally, the staff has been commended for going above and beyond to assist customers, with one employee, Amy, taking the time to help a customer with a type 1 diabetes issue, despite the customer not having insurance. Overall, CVS is a reliable and well-stocked store that meets the needs of its customers, but there is room for improvement in the customer service department to create a more welcoming and enjoyable shopping experience.
Incorrectly labeled merchandise, dirty bathrooms, and you have to pay for parking
September 2025
Patrick is amazing! He genuinely cares and got me the most beneficial price for my prescription. He didn’t have to do it at all but he did so what a guy!
August 2025
CVS Pharmacy is very good to meet people that are true professionals at what they do the kindness and the respect that they show you CVS customer service staff it's good people to know thank you for being the kind staff that you are
