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February 2024 by El Bridge
Despite being slammed busy and having been there for 14 hours, the pharmacist, Derrick, demonstrated competence and kindness and went above and beyond for us. Our experience here was so much better than our usual pharmacy that we're considering switching to this one even though it's twice as far away.
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February 2024 by Meredith Boyd
want to make it super clear that the staff in the STORE that work here are fantastic. They are welcoming, helpful and all around positive. The store is kept in fantastic condition because of them and they are great.My issue is with the pharmacy, specifically the pharmacist. Now, I am not sure what her name is, but she has light, blonde colored hair and is on the shorter side.I have never had a good or friendly experience with her whatsoever. It's truly as if she wakes up on the wrong side of the bed, every single time. This pharmacy is down the street from my home. I don't have a complicated pharmacy profile. Simple prescription, active insurance, no issues.When I have questions, she blows me off. When she does give me the time of day, it's met with attitude and it's just truly not a positive experience at all. I now drive to the Garner CVS because it's wild that I cannot have any time of customer service at the pharmacy.I am met with responses such as: "I mean, I don't know." "What do you want me to do about it?" "Uh.... Ok" "Why would you think this is ready yet?"It's just unnecessary. I don't meet rudeness with matched energy. I stay consistent in my kindness because I treat others how I want to be treated. I just think it's really unfortunate that I am now driving to Garner for medicine when I have a CVS one block away.
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February 2024 by My’Halle M
Why do yalls pharmacist always have an attitude whenever they answer the phone… nobody is forcing y’all to work at a cvs lol
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January 2024 by Tanya Tinsley
This is My Favorite Pharmacy/Pharmacist! ?
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November 2023 by J G
Stopped in when another location was unavailable; this location was well lit, tidy and organized, smelled much better than a neighboring store, though the restroom was not clearly marked and behind another door. The staff was polite and I let them know that I appreciated their availability.
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November 2023 by Yuberkys Santos
It's crazy how I was in the drive thru for 20 minutes along with 4 more cars waiting for some one to come to the window, after 20 minutes I decided to go inside just to see al the girls walking around ignoring us waiting by the desk.. so disrespectful. If you don't like the job just quit.
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October 2023 by Christelle Ang
only had good things, fast prescription, nice people. love the drive through and convenience. kinda slow but the people are nice so its okay
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October 2023 by Kenneth Stanley
They have lost prescriptions others are not available as they are not in stock. They may or may not be open when you go by. Horrible pharmacy.
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October 2023 by Tamika Williams
10/1/23 11:50amZero stars!!The young lady at the counter was cold and harsh . My questions about why my prescription that I’ve been taking for months was suddenly delayed/unapproved clearly annoyed her. The prescription was the same but in a smaller dose she proceeded to give me the higher dosage, if I hadn’t stopped to see what she gave me she wouldn’t of even explained this was the old dosage. When I returned to the counter she was clearly aggravated proceeded to put the refunded monies on the counter and walk away to address a costumer that wasn’t even in line . Please work on your customer service and kindness as a patron I simply wanted to gain and understanding of the situation so I can take the necessary action. Come to find out it was as simple as a different DR. Submitted my prescription . You don’t like your job then quit!
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October 2023 by Andrew McWhinney
The pharmacy staff are helpful and kind. If you need to call the pharmacy be ready to listen to the hold music for at least 30 minutes. Corporate probably needs to hire more people or pay better wages.
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September 2023 by Amin Sarwar
By far the worst CVS pharmacy there is. They didn’t have my prescription in stock which is fine, They told me another location which was 30 minute drive without calling to confirm I show that location didn’t have it either.
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September 2023 by Xavier Trimmingham
Literally hung up the phone on me because they didn’t do their due diligence for my infant’s prescription. Most unprofessional staff ever
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March 2023 by voncilla bryant
My experience was great! She helped me with my medicine and she was very helpful, nice, and respectful. Thank you to the lady that helped me!
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December 2022 by Loyal Lioness
I live not to far from this CVS and definitely was not pleased. Waited 10 mins for someone to come to the counter but than for me to ask for a passport photo and she tells me the camera does work and she is sending people to Capitol Blvd. companies got to do better as they want our business. I absolutely see why this CVS got 2.4 stars. This is my last visit for sure.
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November 2022 by Ann Margareet
The pharmacy helpers in the back are the worst on Earth it’s obvious due to the location CVS could care less, if you shop this store you have to be desperate .The staff working the drive through: rude and unprofessional there is no way they would be privy to any of my medical needs. I feel sorry for the pharmacist nice looking and attractive it has to blow to working here.