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March 2024 by Tiffany Williams
The wait times are ridiculous every time I have to use this pharmacy. How are they charging double what Walmart charges for 30 pills but takes longer to give them to you? Go to Walmart you say? I would have if they didn't close at sunset!At any rate, the ladies were kind and they were all smiling and as efficient as possible I take it. COVID has us all jacked up!!!
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February 2024 by A
Clean, organized, wide selection,
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February 2024 by Anita Grant
Never had a problem
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February 2024 by Danial Zaki
Pharmacy closes for pickup on Sunday I guess from 1-2pm for being on lunch, I’m sure there’s some short staffing so they can’t stagger the lunch hours. However they are not 24/7
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December 2023 by Chef David Fullard
I was looking for emergency things for Christmas they were open and they had what I wanted be safe today and it was very curious you got me out of there quickly thank you so much.
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November 2023 by C.J. Johnson
What the Heck is wrong with this Pharmacy?I had a UTI over the weekend. Was hoping to see my Urologist on Monday, but they couldn’t until Wednesday. So I went to Urgent Care. They prescribed a medication for me. I’m staying at my brothers until I feel better, so instead of going with my pharmacy and because I was in severe pain I chose CVS off of New Bern Ave because it would be closer to pick up the medication When I checked through automation to see if the medication was ready for pickup it said we will not have this medication until two weeks from yesterday. So I tried going through my pharmacy. They asked me to call CVS and ask them if they could release the prescription so that they could process it. I tried calling. I was on the phone for 50 minutes and no one answered the phone. WHAT, this crazy I thought to myself. So o asked my brother if he would go to CVS and ask them to release the medication since they wouldn’t have it available for another two weeks. They still had not answered the phone. So my brother asked about releasing the prescription order, and they said why, we have it ready. Ughhhhh! Why would the automated voice say not available until two weeks, and they had the medication their the entire time. I understand places are short staffed. But not to answer the phone for almost and hour is uncalled for. Someone should be able to pick up the phone at least within a few minutes of the call. People are in much pain that’s why they need a certain medicine. But here they don’t seem to care. I left Walgreens for the same reason, and CVS is no better. That’s why I went to Health Park Pharmacy. At least they answer the phone and seem to care.
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September 2023 by Kierra Royster
If I could do no stars I would. The pharmacy is trash. They never have things ready and quick to tell you they don’t have an order in for something without thoroughly looking. Old lady at the window also acts like someone piss in her cereal every morning she works there.
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July 2023 by Jackie A
Nobody answered the phone in pharmacy, and I was frustrated until I got there. Everyone was working as hard as they could, as fast as they could in pharmacy. They were patient (even when customers were angry) and answered everyone's questions. I cannot imagine working at that level daily. They are awesome!
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July 2023 by AC Johnson
This WAS a great pharmacy until recently, very. Drive thru is closed and you wait 20+ minutes since corporate cut the staff hours. We'll be moving to Walgreens across the street. What a waste of time .
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June 2023 by Jenn Tatti
The pharmacy drive-thru is closed *very often*, and all this does is make the queue inside of the store longer. Sometimes I am not capable of going into the store, I rely on the drive-thru. It is the entire reason I filled the prescription at CVS.There was a sign on the drive-thru window today saying it was closed due to staffing issues. This is the first time there has even been a sign, normally it is just inexplicably closed.I have also confirmed by text that I wanted to pick up every three months instead of every month, but they just... didn't do it?I have been filling prescriptions with CVS for at least a decade, in much busier towns, and this is easily the worst CVS pharmacy I've ever been to.If the issue is staffing, how about they hire more staff?
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June 2023 by John
Don't get a prescription filled here. They are always understaffed which causes very long wait times. Picking up can take 20-40 mins, and the drive through is constantly closed so be prepared if you have kids or pets with you.Pharmacy crew can have a bit of an attitude because they over stressed, but that doesn't give them the right to take it out on customers who are trying to get their medication.
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May 2023 by Ashley Brown
This is absolutely the worst pharmacy I have ever encountered. They are very rude when calling to check on prescriptions, and that's if you can even get through to them. My husband has been calling back to back for an hour now and someone finally answered and then immediately hung up when he said he wanted to check on his sons prescription. Even other pharmacies speak about how unprofessional they are and how they hate having to deal with them. This whole store needs an overhaul and everyone in the pharmacy should be fired. Short staffed or not, there's absolutely no reason to treat your customers the way you do.
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March 2023 by Mashanda Truesdale
Complete idiots in the pharmacy!!!! I came to pick my daughters meds up after surgery and they said it wasn't ready, come back in 30 mins, I came back an hour later and the older lady at the window said it was $52.63 I said she has 2 insurances did you run both....she comes back and then says oh your prescription is on hold and we don't have the medicine....heffa you knew that when you tried to fill the prescription after you told me to wait 30 mins....awful customer service!!!! That CVS needs to close
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March 2023 by Jeannie Nadja
Zero stars. Second time I've had a prescription take over a week for them to fill. Showed up at drive thru and they tell me it's a 30 minute wait after having a week to get it ready. Used to be with Medley and they were fabulous, even offering local delivery. But then they sold to another pharmacy and I'm stuck with useless local CVS.
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March 2023 by Antonio Farmer
This place is the worst, I was on hold on the phone for 20min just for them to answer and immediately hang up. Said the my prescription was in process, for a week and then all of a sudden disappeared from my prescription dashboard. And as we speak I’ve been on hold for 17 min just trying to get the prescription transferred because I have had nothing but trouble from them
