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March 2025 by Alex Dominguez
March 21, 2025 @ 4:45. Questionable customer service. Was looking for something in the bike department, and the 2 employees that were there, chatting away, scattered within a second. Not quite sure that is the store's customer service policy for employees.
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March 2025 by Irving Bruno
Abby was very helpful and very friendly
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March 2025 by Rick Mack
Minimal staff. Plenty of inventory
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February 2025 by T C-T
I meet the best employee ever. She was so warm, friendly, helpful and went the extra mile to help me and my coworker/friend. Her name was Lori Flanders. Great job to an awesome person. Thank you so much Lori. I would spend another $400 if its with you. You are awesome ⭐️⭐️⭐️⭐️⭐️Lori Flanders
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February 2025 by Daniel Corell
Went in for a pair of Timberland boots. There weren't any prices on anything. None of the boots had a price tag. Felt like a car dealership. You won't know what the price is until you get the register. Not going to waste my time trying on boots if I don't even know if they are in my price range.
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February 2025 by julia Newton
Thank you to the staff at the Sumner boulevard, Glenwood avenue and Brier Creek locations for helping me find multiple pieces of snow gear for my twin girls. All of you went over and above and beyond to help me on the phone and hold items for me until I could get there and you are so courteous and kind on the phone and did not hesitate to help me. Thank you. I wish there were more people like you in retail
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January 2025 by Kevin Lemuel Franklin
I ❤ Everything
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January 2025 by Brian Javins
Ordered online. Quick and easy pickup. Thank you
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January 2025 by David B
Made order online. They called me to tell me the order was ready. Traveled 45mins, to be told they didn’t have the item in stock… stay away from this location
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January 2025 by Lee Novy
Good service on a very busy evening.
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December 2024 by Leo Hormaza
I frequent this place and usually have a good experience but today's was a "never coming back again" experience.
I saw some shoes I liked on the app (that showed in stock in the store) that appeared to be on sale but when added to the cart there was no discount. So I went to the store and asked an employee in the shoe section and he said he wasn't sure but to go to the cash register and she can match the advertised price.
I go to the cashier and she tells me that the discount applies to certain colors and certain sizes. So I tell her I don't care about color, so asked her to tell me which color had the discount. She tells me she can't and that I have to select the specific color and specific size to see the price. So I proceed to check every color in my size to find the sale. None were on sale. So I take the time to check every size under every color. None were on sale. She said the shoes on sale might be out of stock (note: I'm looking at store and online inventory). So basically no available shoe is on sale, however they advertise them as being on sale.
I left without the shoes, I'll just find an online store that has them on sale.
And people wonder why brick and mortar stores are failing...
I'm no IT genius but it should be easy to program the system to remove the sale price if none of the available shoes are on sale.
So this negative review is for the store for not handling the situation appropriately and Dicks in general for not having an efficient online experience.
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November 2024 by makayla ortiz
In and out.. Every associate was on point
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September 2024 by Nick
Great selection, awesome customer service!
Edit - back again, and yes it's just as good if not better. Shoe selection, golfing inventory 🫰👌🏻 on point! My go to!
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September 2024 by Manuel Mondragon
Great store. Unbelievable how many things they have in there!!!
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August 2024 by king Dawud
They need to work on customer service, one of the workers went out her way not to speak to me. It should of been can I help you with something etc.
