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February 2024 by Gerard D.
I bought $409 of goods for Christmas and after the holiday I tried to return on item and I couldn't find the original receipt. I gave them the credit card that I used for the purchase and I had my Amex bill with me but they said that they couldn't find the transaction. I won't shop here again.
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January 2024 by Kaile Gunter
Lori who is the running specialist was by herself today. I was a time consuming customer that had to go through several pairs of shoes before finding the right pair. There were at least around 7 customers besides me that needed her attention. Despite this she was smiling, moving quickly, and provided excellent information. Customer service in this day and age is nonexistent. Hopefully Lori will not only positively influence those around her (fellow coworkers and customers alike), but is recognized by Dick’s Sporting Goods how much of a valued employee she is. Thank you for this positive experience!
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January 2024 by Jacob Casey
Tried to purchase a set of filet knives for my father for christmas, and they require you to be 21. I can understand 18, but I’m 20! Ridiculous.
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January 2024 by J Foster
Followed me around the whole store as if I needed to steal,felt very uncomfortable and didn’t even get to look around and my see what I really wanted, stalk the big black man while every one else steals smh will never go back
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November 2023 by Barry Melvin
Why are the parking lot lights not working at the Dick’s at Triangle Towne Center? The is seriously a public safety issue!!!!
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October 2023 by Josh Via
Lauren was a champ in the soccer shoes section. My son tried on a million pairs and Lauren kept a million smiles with every trip to the back. Thank you!
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August 2023 by C. R Scott
I see why this is such a well-known store! I'd never been, and my son needed cleets... the gentleman gave me the BEST shoe! I'm very happy with my experience!
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July 2023 by Chad Palumbo
Brian in the bike department was super super helpful and went above and beyond helping us buy bikes. He did the full inspection, gave us good advice and even walked the bikes to the car to fit them in. Really amazing service, made everything so great!
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May 2023 by Jackelyn Ortiz
My husband has gotten into fishing and I wanted to surprise him with some new gear. Brian was super helpful! He answered all my questions, gave me some suggestions, and was overall super pleasant.
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May 2023 by gerald park
Great Store, had every thing I was looking for. All sales associates were very helpful especially bc Abby
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April 2023 by Felipe Fierro
I came here for baseball cleats for my special needs son. Miles, Bill, and Daymar (apologies if I spelled it wrong), were EXTREMELY helpful and friendly. They went way out of their way to be of help. I appreciate it more than I can express. We weren't able to find cleats that fit my son's needs, but they earned my business ten-fold by being willing to put in the extra effort for my boy
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March 2023 by Tracy Sansone
I waited over 20 minutes for shoes to come out of the backroom to try on while watching people who came in after me get their shoes. Eventually 1 pair came out...3 sizes too small ! I walked out, but not before telling the manager how terrible their service is !
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March 2023 by Steve Edwards
Bill was extremely patient and knowledgeable when helping my wife and I choose a new pair of running shoes. We will definitely buy our shoes here from now on.
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February 2023 by Lara Mi
This location is my favorite one to go to. They have way more inventory than some others and always have enough people working. The high ceiling, bridge and escalators make you feel like you’re in the superstore location. Plenty of registers and happy crew.
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February 2023 by Amanda W.
In search of a Hoka or brooks . This was the third Dicks we stopped at. I'm a nurse and on my feet all day along with have a knee issue I needed a good supportive shoe with cushion. Lori helped us and let me tell you she is all knowing when it comes to footwear. We tried several pair of brooks and Hoka's ..in the end the Hokas won .Lori is a wonderful asset to Dicks !
