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December 2023 by Cameron Cole
I recently stopped by this location to look at some golf clubs. Kenny from the golf department approached me and asked if I was looking for anything in particular. I'm a relatively new to the sport so I wasn't quite sure what I was looking for. Long story made short, Kenny took nearly a hour and a half out of his time to explain the benefits of different clubs and fit me for a driver on the spot. I couldn't have asked for a better experience as a new golfer and look forward to going back to see him soon!
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December 2023 by Brandi Williams
Very thankful for Jake helping me out today. I came in for a gift card and he assisted me with picking one out and making some other great suggestions for future purchases. His excellent customer service definitely surpassed my expectations!
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December 2023 by Jay H.
While going inside the sports store the quality of the items in the store are a masterpiece. The customer service there is pretty good, and I think DICK'S Sporting Goods should hire more employees just in case, because the store feels like I'm pretty alone( nothing against DICK'S). Overall great store with a good variety.
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November 2023 by Ryan Hetherington
Fix your store hours on google, you're a huge company there's really no excuse for this
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November 2023 by Diane Y
They are a pricey place for name brand athletic clothing, and sporting goods.They did have helpful, friendly staff.
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September 2023 by H Kumar
Being in a managerial position please learn to smile! That’s is the first rule one should follow when interacting with the customer!
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September 2023 by Casey Cato
Had a swing analysis with Marshall heckman he was awesome, very informative, great to work with
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July 2023 by Omar L.
The only thing I can complain about is that they have a very limited variety for some items. For example: youth tennis shoes, indoor soccer shoes, Nike tees.
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May 2023 by Madison Callahan
My boyfriend went for a club fitting and honestly the $100 was worth just meeting Kenny and the fitting was like a bonus. Kenny was exceptional at his job and truly a ray of sunshine. He was professional and knowledgeable and all around a stand up guy. Whatever you’re paying him, triple it.
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April 2023 by Ileah
Cameron (loves bowling) has wonderful customers service skills. They were very polite, attentive, and helpful. Very pleasant demeanor and was able to help me make an exchange quickly and easily while still checking out other customers when needed.Great customer service is really hard to come by these days so I want to take the time to acknowledge people like Cameron. They deserve the recognition and a raise.Wonderful experience. Definitely would return to this location.
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April 2023 by Keith Nelson
This Dick’s location is great. Staff is friendly
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February 2023 by Brad Gold (NCNYChief)
They have a lot of stuff in the store with golf since I believe they team with golf Galaxy. I go there for hockey equipment which is hit or miss. I just went to see if they had any equipment for hockey and there was none. I guess it's seasonal but still there should be at least a small section which there is not. Overall though, you can certainly get most anything in relation to sports. The prices are at the higher end for sure and if you go to some smaller sports stores you may be able to get a better deal on things. Overall, it's a good experience.
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January 2023 by Marissa M.
I love shopping Dick's online for curbside and inside pick up. They always have what I need in stock and the customer service is unmatched. I purchase athletic shoes, equipment and apparel for my little athlete. I have shopped the Cary, Brier Creek and Raleigh store. Each experience is excellent. We are big fans of Adidas and some Nike apparel, and the prices are excellent. Always monitor your app for sales and your $10 coupons. Happy shopping!
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January 2023 by Anthony Alatis
Really big golf selections...knowledgable staff at the golf club repair area
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January 2023 by Colby Thomas
****Dick’s, Please address this concern immediately!****I would absolutely recommend Dick’s to friends, family and local residents! We have been loyal to Dick’s, and customers for over a decade. We picked up our son from school and visited Dick’s this afternoon. Immediately entering the store we were greeted at the door (as always). My family and I had an amazing experience tonight at the store. Our son wanted a new baseball bat for his birthday next week. As we were looking at the bats an employee approached us offering assistant. Not just any employee……..Quan S!Quan was polite, knowledgeable, professional, friendly, outgoing and made great eye contact. Quan took his time answering my wife’s many questions and built a good rapport with us. He was engaged and personable throughout our conversation. Quan has the natural ability to connect with people. Sharing stories about his son which is close in age with our son. He also encouraged our son to work hard, be a good person, to be thankful for his talents and appreciate “us” (his parents) for getting him a nice bat.Let me be clear………We always have a good experience when we shop at Dick’s, but this was hands down the best experience.Dick’s sporting goods, I have been a loyal customer for years and have spent hundreds of dollars. I never ask you all for anything. However, I need the management staff at his location to acknowledge and reward him for his hard work/talents. Thank you so much! Colby Thomas
