The NCDMV Driver License Office provides driver license tests and Real ID services, often requiring appointments made months in advance. For walk-ins, the process is difficult but possible; it is strongly advised to arrive extremely early, have all required paper documents printed, and text a provided number exactly at noon to join a virtual queue. Wait times, even with appointments, can be significant, often extending 30 minutes to over two hours. Despite these systemic challenges, many reviewers highlight exceptionally friendly, kind, pleasant, and respectful staff who are efficient and understanding, even when short-staffed and overworked. Employees are noted for being helpful to second-language English speakers, offering patient guidance and even allowing retakes of license photos. The overall experience, while involving long waits and a demanding process, is frequently positively shaped by the professional, courteous, and smiling service provided by the personnel.
I would like to make appointment tomorrow morning July 24, 2003, at 7:00am to get a duplicate copy of my drivers license.
March 2026
Amazing staff! They were just so kind and really made an awesome experience. They were just in good moods and made me feel so at ease and excited! You could just tell they are great people!
March 2026
I had an appointment at 3:20, but didn’t even need it because hardly anyone was waiting. They called my number before I’d even sat down, was in and out in 10 minutes, and got my physical card in less than 2 weeks
