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March 2024 by Michael Roller
I cannot praise the DXL store in Raleigh enough for its outstanding customer service and exceptional selection of clothing. Despite residing near a DXL location in Fayetteville, I make the conscious choice to journey to Raleigh, solely because of the superior experience it offers. Sharon, in particular, deserves recognition for her unwavering dedication and willingness to go above and beyond for customers like myself.During my recent visit, Sharon demonstrated unparalleled commitment by climbing a ladder to retrieve a shirt from a mannequin for me to try on. Although the shirt didn't fit as expected, Sharon's proactive approach in assisting me to order it for delivery to my home was truly commendable. Her professionalism and genuine care for customers exemplify the epitome of excellent customer service.In addition to Sharon's exemplary service, the Raleigh store boasts a vast and impressive selection of clothing, far surpassing that of the Fayetteville location. This, coupled with the exceptional customer service provided by Sharon and her colleagues, solidifies my loyalty to the Raleigh DXL store.Sharon and the entire team at DXL Raleigh have set a standard of excellence in customer service that surpasses expectations. Their dedication to ensuring customer satisfaction and providing a memorable shopping experience has earned my utmost appreciation and loyalty.
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March 2024 by John Wheliss
At the Raleigh DXL, I got a nice suit like I wanted, at a reasonable price, with excellent service from the salesperson Iris. I'll be back.
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February 2024 by Teona Beauty Tip
Amazing customer service highly recommend very clean and organized
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February 2024 by Darryl Brown
Not a bad day. The lady that helped me was Chinese and I say that because I don't remember her name but... she was of great assistance. I will look for her every time I go into the store, thanks Ma'am..Shi-Shi
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December 2023 by Len
Sharon provided excellent customer service here. I was in the physical store. I just needed a good fitting 2XL shirt - it's crazy how many stores only carry clothing for small people these days. I picked up some nice Ralph Lauren shirts and a suit jacket.
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December 2023 by George Morgan
Didn't find what I was looking for, however, the staff were friendly and professional. I do recommend visiting if you are on the market for a suit or nice dress casual attire.
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October 2023 by Cindy Holeman
Exceptional Service, always willing to trade out sizes and offer honest opinions!
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October 2023 by Michelle Oden
Two times now I have been in this location and upset with costumer service . For the clothing costing as much as it does the ladies can be quite rude. My first experience the woman wanted her smoke break this was about 6 weeks ago. Today I asked about coupons. She told me not to worry because I did not spend 100.00. I checked anyway and had 15 dollars off. We redid the purchase. She was very short with me for seeing that. This store used to have such nice employees. It sad to see it change.
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October 2023 by Suzanne Buwalda
My husband needed a suit for an interview, and Iris was amazing and super helpful! She knew exactly what to pick, and he was all set in well under an hour. Thank you Iris!
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August 2023 by Jim Purchase
Super nice nice people working here and amazing selection of big and tall clothing.
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July 2023 by David Lewis
As a part of a demographic very few clothing stores cater to, I appreciate DXL very much. Regarding my most recent visit, I was so pleased with the expert service. I arrived in Erie, PA to attend a funeral and failed to bring any dress clothes. In most cities, a big dude would just be out of luck. Fortunately, the kind staff at DXL not only helped he find appropriate clothes but helped me quickly and professionally. I appreciate so much. DXL has good looking clothes for bigger people. I will continue shopping there at home or on the road.
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July 2023 by Arthur Thomas
I was finally able to find what I had been looking all over for. The service was also very professional and helpful. The lady who attended to me was about to check out for the day, but stayed to make sure I got what I needed. Great experience.
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July 2023 by Jesse Markle
Love this store. Can't see chipping out 85 to 130 dollars for a t shirt though. Eventhough I have in the past. That is way too much. Love this store but can't help but think there taking advantage of a person due to their larger size. It is what it is.
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June 2023 by Cynthia McClure
I’m not sure of the female sales associate’s name who helped me, but she was so nice & knowledgeable. I was looking for a specific shirt & she went straight to it to show it to me. I will definitely be shopping here & on the website again for my father & my husband & referring those who can where DXL clothing. Thank you for providing the sizes big & tall men need!
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May 2023 by Cliff Lynch
Definitely will be going back. Great selection. A little pricey, but I was pleased with the quality and big and tall sizes available.
