-
February 2024 by Jonathan V.
I made a "confirmed reservation" while on a short trip to visit an ill elderly family member. When I arrived they had no cars available until 2 days later. I wasted money Ubering myself there. But, more importantly I wasted time I could have spent with family on this very short trip.
-
February 2024 by Honey Obr
Customer service was impeccable! They were very patient when addressing all my concerns.
-
February 2024 by R. T.
Great staff throughout the entire process of picking up a rental.
-
January 2024 by M M
This location uses common sense. Love renting through them
-
January 2024 by Kyle Oppenheim
Mike promptly picked me up from the Ford body shop down the road, had a great conversation about our love of old 60's/70's sports cars, then Dawson at the branch provided exceptional customer service getting me into my rental! Overall a perfect example of an amazing team knocking it out of the park. Thank you both!
-
January 2024 by Torain Sinclair
Excellent service, great selection of cars, and they got me in and out quickly both at pickup and again at drop off.
-
January 2024 by J Kaufman
Everyone I worked with was great!
-
January 2024 by Hannah M.
I give this location 4 stars. It would've been 5, but no one told me I wasn't allowed to have my dog in the car. I had to end up paying almost $200 for detailing when I was never told this information. I signed something super quick on a small iPad when I first got the vehicle. I don't even remember seeing the terms and conditions. I really just thought I was signing saying that I was taking the car..... There are signs about no smoking in the car so that's obvious, and I was also told about scratches and dents and to fill the car up before returning it, but the fact that I wasn't told about the pet fee was very annoying. However, the employees were all super nice, and I know it has nothing to do with them they are just doing their job... but I think the communication could've been a little better. I really enjoyed my rental car. The rental car was brand new and super clean. It just really would've been nice to know about the terms and conditions as I would have never let my dog in the car. So let this be a PSA, don't be like me and let your dog in the car when you get your rental.
-
January 2024 by Bob Klein
Customer service at pickup was FANTASTIC!! Vehicle ran beautifully!! I'll be back!!
-
January 2024 by Darrius Nash
Had reservations for 5 o’clock called told them I would be there by 5:05 they didn't rent me the car plus they charged my card $31 for tolls that I paid for I called the number they gave me and no-one can help me I would never rent from them again maybe a different one but not this one guess you don't get any type of grace period went to RDU and got a rental cheaper and faster tgsts where I'm going from now on because it's not right what they did to me I recommend everybody do that go to Rdu airport its only 20 minutes awayrecommend everybody do that
-
January 2024 by Michelle B
Deja, I believe, was the ladies' name working behind the counter when I rented my car. She was friendly, professional, and very patient with me. I was supposed to receive a discount code from my insurance due to an accident claim. After an hour of back and forth on the phone with my insurance trying to get a working code, Deja just offered to give me the discount. The car I received was clean and newer. I rented it for a week and had no problems. Returning it was easy, and I definitely recommend renting a car with enterprise.
-
January 2024 by Keith Rudd
I have been very pleased with the service I received here recently, especially from Assistant Branch Rental Manager Jon Leeper. There was a specific vehicle I wanted to rent, and he made sure that not only was that vehicle there when I went to pick it up, but when he listened to what I was looking for in the vehicle, he had two to choose from, and recommended one he thought I would enjoy driving, based on my needs. I'm very happy with Jon and the service I received there.
-
January 2024 by Carolyn Sampson
Great Company/Great Rental Experience! They are my Go To Rental Company and I recommend to my network and community!
-
January 2024 by Constance Charles
Quick, clean, polite, had exactly what I asked for when I needed it. 5/5.
-
January 2024 by Prashanth G
They have 7 seater suvs but after reaching there they are giving 5 seater and for same price which is total ridiculous and bad customer service never ever go to this rental location
