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November 2023 by Mary White
Made a reservation for the wrong place, and so when I showed up to the rental truck, she was very helpful and got us what we needed was very fast .great customer service would go back
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September 2023 by Millet Boykin
Manger Matt is the rudest guy I’ve ever came across dealing with enterprise I’ve been doing business with enterprise for 5+ years he is the most disrespectful and most racist attitude having enterprise employee I’ve ever came across and because of the altercation over the phone with this guy I get hit with a 23k truck bill for damages that had been reported to them but was any effort put in on there part to get the truck fix no enterprise has become a joke when renting trucks we even got charged $1400 for a bad wore tire because we called there road side service enterprise will literally charge you every and anything even if your not at fault DO NOT I REPEAT RENT FROM THIS LOCATION go to spring forest rd they treat you with respect as they should
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September 2023 by Matthew Huggins
After driving 30min to get a truck I was told I couldn’t pay for it unless I had a credit card. Cost me a big job and a lot of money because a debit card wouldn’t work. To further add to frustration I asked prior to coming if a debit card would work being that my business card was shut off because of stolen identity and I was waiting on my new credit card to arrive. Absolutely ridiculous. Great way to never have return business or referrals. We were renting a 26’ for 3 days this week as well but that is now canceled and will be using Penske.
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April 2023 by angela gordon
We were using a rental app service until we tried Enterprise. Wow! We will definitely be back! The price is about the same, but the customer experience and service are worlds apart. I can actually talk to a person! Matt, the manager, Trevor & Chad, all helped to make this a FANTASTIC 1st experience. We will use them from now on in the future. If I could give them 10 stars, I would
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December 2022 by Tawa McNeil
I've rented with Enterprise trucks for a few years now easily accumulating over 200 trips and still counting. They've gone as far as bringing trucks I needed from other locations to satisfy my needs.
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September 2022 by Saim Akyaz
I called Matt Hodges and explained I needed a cargo van, Matt’s attitude was positive from the start, he told me come right in and would have a cargo van ready, I drove to the location on Glenwood Avenue and Matt had me out of there in 5 minutes! Extremely efficient and professional, definitely management material! Great Job Matt! Highly recommended!!!! Also a shout out to Annaluisa checking me in, again efficient and professional!!
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August 2022 by Bradley Moody
Booked a rental yesterday 8/2 with my wife, was told by the someone if we use the credit card it puts a hold on the renal fee but if we use a debit card it's the rental fee plus it'll take a $300 deposit. So we said we're going to use her credit card when I come in tomorrow, they told me it was fine. Come in at 8/3 in the morning ready to pick up my rental, they refused my wife's card because my name wasn't on it. So I called Penske in Morrisville and they were able to immediately accommodate my needs and I got a bigger truck for cheaper rental cost and the deposit was half what Enterprise cost. Total cost at Enterprise with deposit-$500... Total cost at Penske with deposit-$280. I recommend looking elsewhere before you rent here.
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May 2022 by Basel Abdulhalim
Worst experience everThey told me that they have a box truck available but I have to drop it off at the same dayI was dropped off to pick it up but I was booked for pickup truck and for different date also
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December 2021 by Woody Feffer
Nice quick staff. Quality rental.
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September 2021 by Sam Akyaz
I called Matt Hodges and explained I needed a cargo van, Matt’s attitude was positive from the start, he told me come right in and would have a cargo van ready, I drove to the location on Glenwood Avenue and Matt had me out of there in 5 minutes! Extremely efficient and professional, definitely management material! Great Job Matt! Highly recommended!!!! Also a shout out to Annaluisa checking me in, again efficient and professional!!
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April 2021 by sallie sanders
Nice place to rent from. Nice people
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January 2021 by Burhan Ahmed
It is seldom that you come across a more professional and caring representative than Maurice at 9009 Glenwood store. This young professional followed through a 3 day old promise to call me if a particular vehicle became available. When I got to the store, he was extremely helpful and efficient. I was in and out in minutes.This was a very small transaction for me but Maurice handled it most efficiently.@Enterprise: put this young man on management track. He truly represents Enterprise; in its mission and in in its commitment to clients it serves.Burhan
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October 2020 by Nag Solutions
Terrible service manager got a attitude not professional when it comes to customer service, reseeved a truck an wasn't available for pick up after i drove two hours to get here. ‼️‼️ Stay Away‼️‼️
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August 2020 by Joanne Brady
Truck Rental process was excellent from start to finish. Professional and friendly, yet following Covid-19 safety guidelines. As far as the rental, I needed a cargo van to move my son back to college. It was perfect for the job. It was very clean and in great condition. It was a comfortable ride for the trip up the mountains and back.I was able to leave my vehicle at Enterprise and simply drop off the Cargo Van, leave keys in drop box, get in my vehicle and drive home. Excellent on all levels. As long as I had the Van back by 11am, I was only charged for the prior day(s). Another plus!
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November 2019 by Dirtman902 Patterson
We have rented quite a few trucks from this location in the past and have always been satisfied. Ill drive out of my way to use this location. Always fast and easy to deal with.
