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October 2023 by Jessica Titus
Jewel is a real gem! What a kind and lovely person, she made my brief experience in this location about a magical as dropping off a package could be! Will never go to another location if i can help it!
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September 2023 by Jasmine Benson
Customer service rep, Jewel, was highly knowledgeable, efficient, and helpful. She made the process for a last minute shipment very smooth. Facility was clean.
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July 2023 by maria aardal
i’m painfully gen z and was nervous to mail a package but i went in and told them that i didn’t know what i was doing and they still treated me with respect and took care of it for me lol
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May 2023 by Sonya Resnick
Fantastic support here! I thought I could print what I needed at the self-serve kiosk, but I had bitten off more than I could chew (or more than the printer/copier could handle). But thanks to the staff at this location, I walked out with exactly what I needed—processed very quickly and at a reasonable cost—and was able to meet my deadline.
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May 2023 by Stephanie Davis
Mo is patient and a life saver with the project I wrestled with all day until a quick visit to his store. He helped me do in thirty minutes what I tried to do for several hours on my own. Now I know where to go for future printing needs. Thank you!
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March 2023 by Katharine Spence
I always have such positive experiences here using all of the different services. Everyone is friendly, helpful, knowledgeable, and quick!
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March 2023 by Amanda Parrish
Awesome service from Moe and Karimah. Will definitely be back- thanks!
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October 2022 by Candice Dupree
I work next to this location, and come in frequently. I have to say Karimah is always friendly, quick, and ready to assist with a smile. Great Customer service is clearly her priority.
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July 2022 by N H
This review has nothing to do with FedEx services but with the 2 ladies that work at this location. Tyle and Karimah were so helpful, funny, kind, quick and their customer service skills were something you don't see nowadays. Definitely the location to go to when these two are behind the counter.
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July 2022 by Jessie Consulting
I recently visited here to drop my company packages off. Great customer service and nice location. If you’re looking for a Notary and FedEx can’t provide one. I’ll be happy to assist as I’m a Notary. Again, great staff and location.
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June 2022 by Tucker Wolf
The lady Karimah was so sweet and nice! She was super helpful and made me and my girlfriend smile! She made our days! And it was my birthday! 10/10!
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May 2022 by Lena “Mother Russia” H
FedEx store on 8373 Creedmore road in Raleigh used to be a great spot. Can’t say that anymore. Customer service went down the hill real fast ever since a lady named Tyla joined the team. She seems not to understand that she chose to work in a customer service environment. She speaks badly about customers right before them and in a condescending manner. She is belittling people and acting absolutely inappropriately. Doesn’t care to do her job. Please get this store in oder! If there were no other great employees, I’d give zero stars! FedEx needs to get this store in order!
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April 2022 by Maddie Segal
I just had the most pleasant experience at this FedEx location. The woman who took care of me was chipper, kind, and quick. She multitasked like a pro and was caring for 3 customers at once. I was in and out and even as I was leaving she remembered my name and told me by name to have a wonderful day. I didn’t catch her name but she had really pretty long braids. Thank you for brightening my day!
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April 2022 by Vic Ranalletta
Nice folks but I am guessing they don’t handle timely printing jobs that are submitted online. Had to call to follow up and get my architectural print job completed.
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April 2022 by Graham Howell
The last few times I’ve visited they’ve had a hand written not in the window stating “closed until (insert random time)” while their open sign is lit. However this is not listed on their website nor their door. I’ve had to move our business shipping to a UPS store closer to our offices due to their irregular hours. Is this a standard practice??!?!?
