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October 2022 by K Leigh
I had positive experiences with Fidelity Bank of NC for 5-6 years after I opened the account in 2011. But the past couple of years I've had more and more difficulty using Zelle, having my purchases be questioned, or denied, or set off fraud alerts. Then I discovered a fraudulent Zelle transfer made from the account and I disputed it and was told I'd have to call every day to get permission before I made any purchases! Wow. It seems the current methods of banking are too much for them to handle.
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March 2022 by Daire Roebuck
Absolutely love banking with Fidelity Bank and this is my home branch. I am known by my first name and feel truly valued. I recommend this bank to everyone and especially fellow small business owners!
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October 2021 by T R (Longheel)
David Forrest and Leslie Inscore at Fidelity Bank have been incredibly helpful over the years of our association. Their commitment to customer service is genuine and superlative. I highly recommend them--outstanding bank!
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August 2021 by Michael Pilmer
So pleased with how Fidelity handled a large loan I needed. Friendly, knowledgeable, and really made me feel at ease with everything. I was so surprised at how fast everything went in comparison to the "big banks" I've dealt with. Thank you, Fidelity!
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June 2021 by howard williams
Fidelity Bank is has been been a wonderful blessing for our business throughout the pandemic. I especially want to point out Ms. Leslie Inscore is the most attentive professional I have ever encountered. She goes beyond her call of duty to help with anything that we have ever needed. I hope that Fidelity Bank is aware of what a rare jewel they have in her. I advise anyone looking for exceptional service to try her and her branch.
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May 2021 by Stephanie L. Brown
I am so impressed that both David Forrest and Leslie Inscore have gone above and beyond for my small business. I can’t thank them enough for their assistance with navigating the PPP. The whole branch provides top notch service and support - this is how all banks should be!
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April 2021 by Korey Sullivan
I use Fidelity Bank for my small business and have done so for over 4 years now. Since day one, I've felt incredibly welcome, specifically at the Oberlin location. Even though my business is in Apex and I do much of the day-to-day at that branch, this location has still gone above and beyond from a customer service standpoint. They've sent me hand-signed cards for the holidays and the birth of my son, and most recently, John Kinneer worked with me personally to help me secure a second PPP loan, which will be huge in ensuring the future success of my business through this crazy COVID world we're currently living in! I HIGHLY recommend them to any and everyone!
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March 2021 by Craig Wishart
Fidelity Bank NC was incredibly helpful with the first and second PPP loans. The rules and requirements are changing every other week. I can't thank Leslie Inscore enough for her continued guidance and assistance through the process of getting the two loans and loan forgiveness for the first draw.
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March 2021 by Ronnie Marshall
The staff at fidelity bank treat me like familyI’ve been there for a 9 years and never regretted itI would recommend this branch to anyone
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February 2021 by T R
David Forrest and Leslie Inscore at Fidelity Bank have been incredibly helpful over the years of our association. Their commitment to customer service is genuine and superlative. I highly recommend them--outstanding bank!
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November 2020 by Nicholas Lagrange
This location has such a great team - would highly recommend! Hope to be going to this branch for a long time.
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November 2020 by James Grosslight
Personalised banking is rare these days. I have found it again here at this branch of Fidelity Bank. A locally owned bank!I have missed quality, personal banking since leaving Florida.50 years of personalised banking. Then I met David, stopped by to chat and there was Leslie, an incredible bank manager that left the bank I was at. I had know idea where she was. Now I have personalised banking back in my life! Even though I have only been with them a short time, 2 years, It has been consistently, very attentive, personal banking. You could not be happier then banking at Fidelity on Oberlin Fidelity Say Hi to Dee, Rose, Leslie, David... They all have position titles, and thy don't sit behind their titles. you will always be helped by everyone available.If you have potential financial plans, tell them, they are fantastic at helping and connecting you to others to also assist you.This is as short as I could write to assure you, go this week and visit Fidelity Bank on Oberlin Rd.
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October 2020 by Susan Gregory
This branch has been so consistent and kind. They treat their clients like family and never just another number. Thank you Jonathan, Dee and Leslie for the great support.
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October 2020 by mark harvey
Great bank w/ great people. They take the human equation into consideration when making a decision. Great team to be part of.
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June 2020 by Scott L.
This bank has to be the worst bank ever. They make you wait forever and blab on about other products you do not ask for or need, then will quickly paraphrase the fine print and fees which are easy to acquire. Also, one of the tellers cannot do a simple task of counting money and also takes personal phone calls while on the job. I'm thinking of closing my account at this bank to go to Capital Bank.
