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October 2023 by D Berry
I had the loveliest experience with Lilla and Claire. They were so personable and sweet and did a wonderful job creating a beautiful heirloom for my family. They were thoughtful and sentimental, which was important to me.
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October 2023 by Tyler Dunford
We had a great experience. Lilla helped find the watch I was looking for and helped us determine the best size for ordering another watch. Awesome customer service and look forward to going back.
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October 2023 by Sue Rush
We were greeted by Claire as soon as we entered and directed to our requested watch maker. They had the exact watch we were looking for and the purchase was quick and easy. Claire was pleasant, friendly and accommodating. I'll make the drive here for future purchases.
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October 2023 by jingwei sun
Neil helped me choose a nice watch and offered me a considerable discount. He is very professional and patient. He told me the history of the brand and the technique of the watch to me. All the shop-assistants in this place are very nice and I felt being so respected to talk with them. I don’t think I would go another place to buy a watch in RTP.
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October 2023 by Marjorie Simmons
I had a very good experience with Finks Jewelers. I needed a complete overhaul of my Rolex watch. I had previously taken my watch to a local watchmaker who had been certified as a Rolex repair service. Turns out the guy had been certified many, many years ago. I didn't know how long ago, but I have a sneaking suspicion it was a REALLY LONG TIME AGO. Apparently, other people had said he was good for repairs, so I took my Rolex to him. But when I got my watch back, I wasn't happy with it. It worked ok for awhile, but then I had trouble with the winding mechanism. Then it stopped running. I think he used a part that wasn't a genuine approved Rolex part. So I looked online to find a jeweler who was a certified Rolex dealer and Fink's in Fayetteville was the closest one to me. Called them, explained my problem, and sent my watch to them. I knew it would take awhile to get it back, and it did. But, when it was done, it was as if it was a brand new Rolex. My Rolex is perfect again, you would never know it's 22 years old, worn everyday under all conditions. Definitely recommend Fink's Jewelers as the place to go for top notch Rolex service. Five gold ⭐⭐⭐⭐⭐!Marjorie Simmons10/2/2023
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September 2023 by Park Eric
If you plan to buy your dream piece, here is the perfect place.Once you get in there, they are friendly, gentle and most impotently professional.I met Claire there, and I think I am so lucky to make relationship with her. She is extremely knowledgeable and kept me informed along the way. Also has lovely smile. She listened very carefully regarding my story and dream piece is, and shared her thoughts.I am so excited to work with Clair. I am pretty sure that she is the person who bring my dream piece. If you’re looking for first class service go see her, you definitely will be impressed!!! She has without a doubt earned a customer for life .
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September 2023 by Donna McLamb Gibbs
While in Raleigh, I visited Fink’s Jewelers for the repair of a watch that I had bought at another jeweler in Greensboro. You would have thought I was a long time customer of Fink’s. The service from James and the other staff members was fantastic. I was so pleased that I told my husband that I want to use Fink’s for any jewelry purchases in the future.
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September 2023 by Jeremie Miller
One of the best jewelers I have had the pleasure of dealing with! The entire staff is extremely helpful and unlike other establishments, they don't pressure you into a hurried purchase. If you're looking for a nice watch, this is the place. Ask for Kitty, she is the best.
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September 2023 by Kirsten Nicole
Stopped into this location to take a look at watches for my husband. It took a while before I was even greeted, and it felt very short. I recognized that everyone else was offered a beverage except me, interesting. I told the saleswoman I was looking but will have some questions. Fast forward to about 20 minutes later of me looking at watches and waiting for someone to be available to help me, I began looking up watches on my phone to attempt to find prices. Another sales woman was on the phone with a customer so I was hoping I could catch her when she was done, but instead she chose to help a man who came in literally seconds before she got off the phone and apologized to him for the wait, which was not even a minute.Honestly, I couldn’t help but feel like I wasn’t helped like everyone else in there because I look young and wasn’t “dressed the part” compared to everyone else in there.Frustrating. I will say, the first time I ever came in here I was helped by a lovely saleswoman, this time wasn’t as fortunate.
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August 2023 by David Flynn
Go find James he was very helpful with picking out the engagement ring. He answered every question I had. I told him what she wanted and he quickly had visible options for me and even custom made it to my liking. I went to other stores before here and they were nothing compared to my experience at Fink’s Jewelers of North Hills. I’ll be back!
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August 2023 by Chad Holderfield
Incredible service by Allen and all the professionals that served me. My watch was HEAVILY damaged in a house fire, it was very sentimental as it was given to me by my Dad. I gave it to them and it was repaired as new. Thank you so much to the team at Fink’s!
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July 2023 by Ben Ollic
Fink’s not only has the finest jewelry but the finest sales associates in the business! Claire Brown and the team assisted my husband with repairing his Omega Speed Master in a respectful manner. They went the extra mile to ensure all was resolved and cannot thank them enough!
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June 2023 by McKenzie Grundy
We had a wonderful experience at Fink's Jewelers! Claire was extremely helpful in finding a band that was an excellent fit for my uniquely shaped engagement ring. She was wonderful to work with and extremely knowledgeable. Highly recommend!
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May 2023 by Sherie Ayscue
We are very happy with our diamond engagement ring and wedding bands. It is absolutely beautiful. The customer service by Claire Brown was outstanding and very professional. She was patient, competent, and extremely knowledgeable. We strongly recommend Fink’s Jewelers. The people are honest and provide great value.
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May 2023 by NC Rajas
The Finks team at North Hills is awesome! They have taken care of my family and I for years. This particular experience was even more exceptional due to the high level of customer service provided by Chae Young. I’m sure she has many customers but for her to remember detailed information after a couple of years for me was astounding. She genuinely takes interest in her clients and I would definitely recommend her and the store to anyone looking for high quality watch/jewelry purchases. I don’t normally review places/people but I absolutely had to share this one. Totally impressed. AR.
