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January 2024 by Michael C.
Great place to buy Plants and Aquarium stuff. They had my Taiwan Moss and picked up a Star Wars AT AT walker for the Betta Tank. My Betta is SO much more happy now!
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October 2023 by Jess Perlin
Such wonderful memories from here! You go in, and the walls are covered with so much information on water parameters, cycling instructions, & fish needs! Seriously, if you ever wanted to introduce a family member or friend who is interested in the hobby, I highly recommend you take them here at least once! Though, I may be a bit biased because they let me pet the twig catfish ?Also because I met my best friend Honey here! I LOVE HIM. He's been happy & healthy with no complications, and not a single thought has seemed to cross his goofy eyes. So much smoother than my struggles with online stores! If this face can't convince you I don't know what will.
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September 2023 by zozo H
Highly recommend for any new fish owner. All the staff were extremely helpful and knowledgeable without making you feel pressured into buying stuff. You can tell they all have a passion in what they do and really do take the time to explain and answer all of your questions. This store had lots of fish fresh water and salt water to choose from as well as tanks and accessories.
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September 2023 by Bradley Ryan
I called ahead and asked if they had a certain item in stock because I live 30 miles away. They confirmed they had it. When I got there, the spot on the shelf for my product was empty! They were apologetic and offered other products, but they could have prevented my frustration by simply checking the shelf beforehand. They need to work on customer service integrity!
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August 2023 by Richard Silvester
I’ve used this team to move my 165 gallon marine tank setup a couple times. Total professionals. So knowledgeable and careful with my setup and livestock. Each time I got them involved I’m glad I did.
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July 2023 by Will Klinger
After getting some bad advice at a big box pet store that resulted in the loss of some new fish, we went to the Fish Room and promptly received accurate and detailed information about setting up a new tank. The associate was friendly and not condescending at all, and I'm excited to return soon to continue our new hobby.
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July 2023 by Marissa J.
I really like this fish store. The staff is always very friendly and extremely knowledgable about any questions we have. Special shout out to Gavin. He is very intelligent about marine biology and was very helpful. Give this place a visit!
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June 2023 by Donnie Jenkins
The business is super awesome to walk around in, staff seems to be knowledgeable (really depends on who you talk to). They have lots of great supplies for aquariums, but that is about the only positives I can say. I have bought about 20 fish over the span of 6 weeks and I think I'm at about 10 of those being alive now. They just seem to slowly die a few days after i get them. I drip acclimate them and test water parameters before adding fish. I have 30 other fish that I bought online and they are all still alive and healthy. There have been days where I go into the store and their tanks just look like morgues. I can understand a dead fish here and there, but when I see 5 or 6 dead in multiple freshwater tanks, it makes me weary on purchasing. They have a return policy, but it requires you to bring the dead fish as well as a water sample for testing. That would be super easy to do if the fish die all at once, but they are just slowly dying off so it require me to be at the store multiple times a week in order to receive any kind of refund so it just wouldn't be worth it personally. I will just take the loss and buy elsewhere at this point. Will definitely still shop here for supplies, just not fish.
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May 2023 by Ethan Suehs
If I could give ten stars, I would. The staff member that assisted me was extremely knowledgeable. He helped me fix my algae problem within one week! The tank displays are beautiful, and they always have such a variety. 10/10, my favorite place for aquarium needs
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May 2023 by Katherine Franceschelli
I love this place! I started coming here about 6 months ago when I got back into having an aquarium and want to support local. The staff there is phenomenal - I always forget his name but there is a younger man there that is always extremely helpful and takes the time to answer any questions. Fish are well taken care of and healthy. No hitchhikers have ever been introduced to my tank from here either. They often have nano fish that are hard to find anywhere else! HIGHLY RECOMMEND
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May 2023 by Beth Wilson
5/1/23 My husband and I went to the Raleigh location today to just look around, and ask some questions. The employee's there were very nice and helpful.Ben, specifically, took time and answered all of our questions; which some, I'm sure, were really stupid questions. He did not act rushed at all and was extremely knowledgeable about everything fish, aquarium, and maintenance related issues.We may have to tweak our water situation first (as we had them test it), but if we do buy an aquarium, set up and fish, we will certainly come back to The Fish Room.
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April 2023 by Anya Harms
Been here a few times, the store is pretty cool and well stocked, with large areas for saltwater and freshwater, plus a smaller nano section (where smaller makes sense lol). The staff is always very welcoming, friendly and helpful.We ordered a tank which didn't get shipped, but this was not at all the fault of the Fish room staff, it was a hiccup with the place that was supposed to ship it. I was really impressed with how well everything was communicated.We ordered another tank, again great and prompt communication. Two of the guys (I'm terrible with names I'm sorry!) even carried it out and helped get it loaded, really above and beyond. Thank you!!!
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March 2023 by Monique Gagnier
This place is AWESOME!!!! The staff is wicked helpful, and knowledgeable! Not to mention, super friendly. Lots of great selection here, they honestly do have something for everyone. Always worth the drive in for us.
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March 2023 by Laks K
Has high quality fish that can survive even when a novice starts rearing fish for the first time. Only place I go to when I need to replenish fish food and supplies! One stop place for all salt water and fresh water fish, with natural plants and corals!
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February 2023 by Angela Roberts
Even though there were plenty of customers, asking questions, these staff all took the time to make sure that everybody had their questions answered, and were very thorough. It meant a lot to know that I can come here and get real knowledgeable help. Definitely made a repeat customer out of me!
