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February 2024 by Elisa
My daughter LOVES this place
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January 2024 by Auntie B
I wasn't to happy with their return policy when the item was a gift. I didn't have the receipt because it was given to me by a family member who went home, so they couldn't help me! All I wanted to do is exchange the items for a working one! The item won't charge so I can't use it at all! I will stick to buying socks for them and no electrics!
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January 2024 by Edie
Nice place to get stocking stuffers for xmas lots of variety and fun items to choose from
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January 2024 by Lynda Martin
Always enjoy it.
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January 2024 by percilla west
My first time at this store. A great surprise. Lot's of stuff at great prices
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December 2023 by Debra Tatters
Some good deals.
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December 2023 by Amber Bryant
This is not my local five below but I placed an online order here a couple of weeks ago because my local one was out of stock on a few items. When I arrived to pick up, I told the girl working that I needed to cancel two of the items. I guess she needed manager approval to mark the items as picked up, because she called for assistance. An older, balding man came to help her and when he handed me the items, I told him that I had told the girl working that I did not need two of the items. He looked at me and said, “well she didn’t tell me that and you need a receipt in order to return them.” I was very confused by this, seeing as how he literally just handed me the items AND he did not give me a receipt. I restated his question to make sure that I heard him correctly and asked why I needed a receipt when he had physically handed me the items with his own two hands. He became very agitated and raised his voice at me, saying that I ordered the items online and must have an email as proof. They checked my ID for the order, and the only other proof I had besides the processed payment through my PayPal account, was an email that said my order was ready for pick up. While he was yelling at me, an older woman walked up and said, “we should be able to do an exchange.” It seemed like she was used to this kind of outburst by this older man. This guy should not be in any kind of customer service role if he does not know how to regulate his emotions, especially when he is wrong. How is he going to hand me items from an online order and then not accept them for a return?? Someone please make that make sense for me. I have also contacted corporate five below about this.
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December 2023 by Michelle B
I called Monday to search for an item that was supposed to be coming in on a truck Sunday. The employee who answered told me to call back later cause he didn't know. I called and they didn't answer phone.
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December 2023 by Michael B.
I have been here a few times, and the last time the experience was really horrible. They have been replacing the cashiers with the self checkout. And when I wanted to use the cashier as she was just standing there at a register, and she said, "Self-checkout is open". I asked her if she could ring me up, and once again, "self-checkout is open". I asked assisting customers was part of her job description, and her response, "everybody is entitled to their opinion." I asked her if she gets an employee discount for working here. to which she replied, "It's a small one." So I asked, if her job duties include working the register, and she replied, "everybody is entitled to their opinion." And I asked her, if her duties include working the register to which she gets paid, and a discount, why should I do it for free, to which she once again replied, "everybody is entitled to their opinion". If Five Below raised all the prices on items, so it is now $25 below, and I am paying more, why should I also be a FREE employee while in the store. Only after I told the employee that I would just drop everything right there and walk out did she agree to ring up the items. What is wrong with the employees were they feel too entitled to do their job? Why do stores keep employees that feel as if they are too entitled to do their job when there are so many other people willing to work there. #525
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November 2023 by Madison Ciotte
All the self checkouts were closed, so you had to wait in line for the one guy. No bags at the pick your own candy section and out of stock for a lot of the candy
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November 2023 by Anthony Moore
Great place to shopping for inexpensive birthday and Christmas. They have power cords, power banks, and wall chargers for Android and Apple products. As well as a nice selection of headphones and Bluetooth speakers.College students can grab small items to decorate there dorm rooms
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October 2023 by Sherwin Scott
Cute little store that I take my daughters to for little treats.
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August 2023 by Kylie Scudiero
Got great things snacks candies are cute and delicious. keychains, that adorable and funny. Got shirts that were fun and cute and cool and summer even preppy grade store got a bunch of options and for cheap great place for teenagers just like me
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August 2023 by Momma Dubb
Messy and disorganized but the items are good for kids and the staff is friendly.
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July 2023 by Terry Williams
I love Five Below, my daughter needed new headphones, and I needed candy. My favorite store.❤️