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December 2023 by Google user
Great experience buying skates for my son. Jake was friendly and knowledgeable. They recently moved from old location on Buck Jones road and their showroom is bright and expansive. Great place and great staff.
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November 2023 by Holly S.
Will Sudderth assisted us in finding the right skates for my son as well as a lot of gear for my husband. He spent a lot of time ensuring we had the proper fit, style, comfort and educating us all along the way. It is about a 3 hour drive from where we live but I will 100% be recommending this location and special recommendation out to ask for Will! The new location is also very nice, a lot less crowded and much easier to navigate around.
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June 2023 by Malina Hall
Such an awesome place and top notch staff. Jake took such great care of my son’s hockey needs, and also Matt. You’re in good hands there!
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June 2023 by Shinya A
Overall they have good service. The store is a bit old and outdated but that is because the entire building is old. This store will be moving to another location in a few months which will be modern and updated. The equipment selection here is plentiful for hockey. Good variety.
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June 2023 by progamer345 na
Such an awesome place and top notch staff. Jake took such great care of my son’s hockey needs, and also Matt. You’re in good hands there!
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June 2023 by Chuck Sherrill
Pure Hockey was great! I went in for a new pair of skates. The store was very nice, clean, and organized. I will definitely be going back!
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May 2023 by curtis wall
Cory and Colton are absolutely awesome! Needed a new pair of skates for my son and his first pair instead of using rentals and was extremely impressed by the service from both of them. Colton never tried to upsell us and put my son in quality gear with total respect to our budget. Giani(spelling) recommended them from the Invisalign store and glad he did they walked us through several options and even though the scanner was down got everything figured out and fitted with the best possible choice. They also baked and sharpened the skates for us while we waited. You could tell the staff knew the product and recommended the best options without being high pressure. Cory did an awesome job managing the staff and the process as well, really awesome individual. Everyone at the shop deserves praise for sure. Highly recommend all of them and look forward to heading back next time we need anything!
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April 2023 by Kevin K.
excellent. full service & knowledgeable sales people & staff. helped me pick out skates & baked them on spot. andrew & guys are not afraid to tell u problems they've seen with certain bags, sticks, skates & equipment, etc. that has great value in my mind... happy to pay a little bit more for something that has quality & will last. very pleased with everything i've bought there... & comfortable knowing if i have a problem.... this place will make it right. thanks again!
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March 2023 by CJAX 568
Big shout out to Jeff!! Store was super busy when I stopped by to try on some new skates. Even with the chaos of customers all over the store, Jeff made me feel like a VIP. Assisted me with trying on several different skates until we found the pair that fit my foot best. Jeff’s expertise and knowledge of all thinks skates was greatly appreciated. Thank you Jeff!
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March 2023 by LIFE LINE
Read the reviews on 5Hole. And they were right!!! The store has everything you need. The staff, Jason, Jake, Jeff, John know there stuff. Walked me thro everything on skates. They measured my feet to get that right fit on the machine. Tried on few boots and found the perfect. Explained fit, sizing, baking and blade sharpening and how they are used. Got a chance to pock a stick. Hits some pucks. Tried on helmets for that right fit too. Cant say enough about these two. They know there job!!!! Thanks guys!!! I recommend them. Prices are good to.Update: had to come back for more gear. Jake and John helped us out. What can I say but they are great!!! Again, they know there job and help in every way to get you the right fit!!! Thanks guys.Prices are good here to.
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March 2023 by Shane Baker
My wife and I recently bought skates here. The attention they put into your experience is unbelievable. Everything is explained well, and they are extremely patient. There was absolutely zero upselling. In fact, I did come back the next day for arch support because they told me to try skating before putting money into it. The staff is attentive and friendly, and this will be my permanent go to for all things related to skating and hockey.
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March 2023 by Ryan H.
The customer service was horrible. Most of the young employees are useless and there is often very little inventory. It seems that at fivehole the employee comes before the customer.
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March 2023 by Tre T.
Read the reviews on 5Hole. And they were right!!! The store has everything you need. The staff, Jason, Jake, Jeff, John know there stuff. Walked me thro everything on skates. They measured my feet to get that right fit on the machine. Tried on few boots and found the perfect. Explained fit, sizing, baking and blade sharpening and how they are used. Got a chance to pock a stick. Hits some pucks. Tried on helmets for that right fit too. Cant say enough about these two. They know there job!!!! Thanks guys!!! I recommend them. Prices are good to. Update: had to come back for more gear. Jake and John helped us out. What can I say but they are great!!! Again, they know there job and help in every way to get you the right fit!!! Thanks guys. Prices are good here to.
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February 2023 by Jason Fraley
Great experience!Friendly staff, answered any and all questions.Blades were sharpened while we waited.
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January 2023 by Matthew Sullivan
Jeff is the man. If I ever have kids, Jeff will be anointed Godfather to each of them. It was my first time buying new skates in like nine years and Jeff made sure I wasn't gonna leave the store until I had the PERFECT fit. Came out of this store feeling like a celebrity. Truly wild experience. Big shout out to Will as well. He was a great help picking out buckets. I forget the other kids name but he was great too. If he reads this just know I'll be looking for you in the lower B league. But seriously everybody was great there. Jeff though - that man might be a saint. I owe him a high end steak dinner with the money he saved me on those skate. I'll never forget you, Jeff. Thank you again.
