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November 2025 by Kimberly Price
The manager her is terrible, declined my service because I did not know he had to be paid first. The most horrible service and the tried to argue with me. The owner is cool and the guys are great. He needs to be fired rude!
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May 2025 by Turner
My wife had an extremely disappointing and frustrating experience at Flat Tire today. She took her car in for a cleaning and ended up waiting over 2.5 hours—only to find out the car hadn't even been touched. Shockingly, the owner had already left the premises but made sure she paid in advance, leaving her stuck without the option to simply take her keys and go once it became clear the service wasn't happening.
To make matters worse, the owner’s son—who was apparently responsible for cleaning the car—told her she wasn't allowed to leave and insisted she wait for his father to return. He claimed he needed “5 more minutes,” but after nearly 3 hours, the car was still barely cleaned. Meanwhile, she watched two other customers who arrived after her get served and leave without delay.
When the owner finally returned, his only gesture was a measly $20 discount, which felt more like an insult than an apology given the time wasted and the complete lack of respect for her time and trust. Adding to the frustration, customers are asked to pay—and even tip—before the job is done, which now seems like a deliberate tactic.
This was a highly stressful and unacceptable situation. We will never return. Please be mindful!
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November 2024 by Rebecca Peeples
Took my Boxster there for the 1st time and they did a great job. Price was reasonable and the attendant paid attention to detail. My car looked great. Staff was friendly and well mannered
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October 2024 by V A
Great service! My vehicle looked showroom clean when they were done!
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August 2024 by Baian Z
They cleaned my car very well. It’s shiny on the outside, the floor vacuuming was thorough, and the mats are very clean. However, I don't think they wiped all the seats because I still see some stains on the back. With tan leather seats, these stains are easy to notice. I even had to ask the guy to come back and scrub a sticky stain from the back seat. I wasn't expecting full detailing for $50, but at least a wipe-down of the seats, front and back.
I think it would be great if they included some sort of air freshener as a complementary service to enhance the feeling of cleanliness, as the smell after cleaning was not very pleasant.
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May 2024 by Roger Barker
They did a great job, I'll definitely be back
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February 2024 by Missael Perez
I love coming here the staff is always awesome people to deal with and they always treat your car like is theirs I recommend it
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December 2023 by Kelvin Davis
The owner was very disrespectful cursing in front of my daughter and threatening me in front of my kid all because I ask how much was a car wash and his price for what I wanted done so he went off definitely don’t go here and his employee broke something on my truck this car wash should be closed down
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September 2023 by Eric Burwell
I'm very pleased with service and they did great job cleaning my vehicle.Services: Auto detailing
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September 2023 by Kevin Lemuel Franklin
I Love Everything
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May 2023 by Monica T.
Staff does a great job every time I come. They are friendly, thorough, efficient, and my car always looks amazing (inside and out) when they are finished.
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February 2023 by Pam Pam
If you are looking for a good detail on your car. I recommend Flat rate finish. Good job.ive been going there for four years. Never had a problem with the employees so polite and respectful. The owner is very knowledgeable about what his employees, need to do. So go in .you will be out in no time . Thank you for your business.
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February 2023 by lake wood
Rude Customer Service. We pulled up to get a car wash and we were on the phone and he came out and told us to leave. Will never come back.
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November 2022 by Ms. Willyé
Promptly handled in a timely manner.Just an exterior car wash & interior vacuum was good.
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September 2022 by Derisha Baker
Was last customer of the day! The owner was very disrespectful when I pointed out areas of my car that were missed; such as the mirrors and top portion of the windows. The back of my car looked as if it wasn’t touched. I understand that my car was dirty that was the entire reason for me being there. He told me that I was only paying for a basic wash which was $55. He proceeded to tell me that I acted as if I came from privilege! He then began cursing at me and became very belligerent as I walked away from him! I will never return to this place!!Service: Auto detailing
