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February 2024 by Salem Arnaout
great service and value
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November 2023 by Chris Phillips
I’m extremely disappointed in the communication with you guys. Clearly my floor was installed by an incompetent worker… your worker. Ive had issues since it’s been installed. I’ve had several repairs from sliding and the only thing that is truly the problem is the poor and rushed insulation. I’ve left voicemails, emails, even spoke with the owner just to be ignored. Andres, who has fixed the floor before, says he will fix it but charge me. I should not be charged because my floor was installed by your workers poorly. I should get it fixed for free for the life of this floor. Your website says 100% customer satisfaction, yet you are leaving a customer totally unsatisfied and disappointed in you.UPDATE! 10/26/2023Someone today said "fixes problem customer satisfied" but I'm still waiting to get the last problem fixed. The two other issues were done quickly and sloppy. First, I was told he would arrive between 10-11am. At 12:25 pm he showed after I texted his boss. Secondly , since I was unable to be there, he just shot nails into my quarter round without fixing any damage he had done. Ive continually been texting with someone at floor zone about the third problem that was not fixed, yet nothing has been scheduled.Also, I Paid an amount agreed on to get these problems fixed since it warranty was expired (even though the original install was the issue here). Ive uploaded pictures of the holes in my quarter round and the boards that are lifted and unfixedUPDATE 2! 11/17/2023The contractor who I paid the agreed price through floor zone came over 2 weeks ago, looked at the floor and agreed with me. said he needed to talk to someone at floor zone. Ive reached out 3 times, finally getting a hold of him today. He let me know he no longer works with "floor zone". This means my floor is still unfixed. Ive reached out via Email, Text, and through website today... lets see what Floor Zone will do. Im just a unsatisfied customer who has been treated terribly and deserves to have his floor fixed.Service: Laminate floor installation
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November 2023 by Chris P.
NEW UPDATE UPDATE 2! 11/17/2023 The contractor who I paid the agreed price through floor zone came over 2 weeks ago, looked at the floor and agreed with me. said he needed to talk to someone at floor zone. Ive reached out 3 times, finally getting a hold of him today. He let me know he no longer works with "floor zone". This means my floor is still unfixed. Ive reached out via Email, Text, and through website today... lets see what Floor Zone will do. Im just a unsatisfied customer who has been treated terribly and deserves to have his floor fixed.
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October 2023 by Christian Taylor
Floor Zone did a great job on a challenging project!!! I have a covered porch that I recently converted to a 3-season sunroom, and I had no idea how challenging it would be to find a quality contractor that could convert my concrete foundation to Luxury Vinyl Plank flooring. I contacted several vendors- many of them declined the job offhand because they didn't have a product that worked for a 3-season room that isn't climate controlled, and another vendor wasn't confident that he could do a good job. Jon from Floor Zone knew right away that he had an LVP product that worked in a 3-seaon room, in a color that was similar to the flooring in the rest of my house, and he was confident that his company could do a good job. When the installation team arrived, they walked me through exactly what they planned to do before they got started, and they made sure I was comfortable with the plan. I am very happy with my flooring and I'm so excited to see this next phase of my sunroom take shape! Thanks Floor Zone for all of your work!Service: Wood floor installation
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October 2023 by Leslee Bergher
We are very pleased with our new flooring from Floor Zone. They installed 880’ square feet of RevWood in our living room, master bedroom, hallways and stairs. Jon was knowledgeable about the product, made helpful suggestions, and communicated with us effectively throughout the process. Price was fair. The install was scheduled and completed quickly. The field team was professional, efficient, and paid attention to the details. We’ll use them again when we decide to tackle the kitchen, bath, and bedrooms. Definitely recommend. Thanks!
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October 2023 by Amanda Hoffman
Great experience working with Jon at Floor Zone. He was straightforward and knowledgeable about the product. Purchased both LVP and carpet. Prices were fair. Install happened quickly and the job was clearly done well. Lots of attention to detail and making sure small pieces of edging around the LVP fit properly. Definitely recommend. Thanks!Services: Wood floor installation
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September 2023 by Alex Moiseev
Our experience with Floor Zone LLC was very positive. We have replaced the upstairs carpet with Hard Wood Floors (approximately 1,300 sq/ft) and two staircases. It took a bit longer to complete but we are very happy with the results at the end. Thank you!Service: Wood floor installation
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September 2023 by red mark
I had a chance to work with floor zone last year and like their work ,great experience.
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September 2023 by Sou Ta
Great service and very professional! I Highly recommend ?
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September 2023 by habib belalia
Very good experience
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August 2023 by Ab 3
I am pleased.
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July 2023 by tim winger
I recommend floor zone for any flooring job ,very nice and professional team.
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July 2023 by Nabil Rahman
Floor Zone installed new hardwood and re-finished existing hardwood in the first floor of my house. They also installed hardwood on the stair steps from first to second floor and installed new black iron spindles on the railing instead of the old white ones. They did a great job matching the refinished hardwood between existing and new that you can't tell the difference. They finished the work in the time they estimated (one week).Services: Wood floor installation
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May 2023 by Kevin McMurray
These guys do a great job! They stand behind their work and they are easy to work with.Service: Install flooring
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March 2023 by Br Ahmadi
Floor zone is the best carpet and floor installers I have dealt with. They were prompt and accommodating. I had to change install date and they rescheduled it as needed. Great value and price as well.Service: Install flooring
