GameStop is a popular store for gamers, offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. The store also sells trading cards, sports cards, Pokémon cards, and other trading card games, along with gaming, anime, and pop culture merchandise such as collectibles, action figures, apparel, accessories, decorations, replicas, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, and the store now buys PSA graded collectibles like sports cards and Pokémon cards. Customers appreciate the helpful and knowledgeable staff, who are always friendly and attentive. Many reviews highlight the staff’s willingness to spend time troubleshooting issues, such as transferring game data or helping with warranty claims, often going above and beyond to ensure customer satisfaction. The store maintains a clean, well-stocked environment with clear signage and easy navigation. Service speed is generally quick, with some customers noting rapid delivery options that save them trips. Staff members like Jared and Zach are frequently praised for their professionalism, personalized recommendations, and genuine care. One customer shared a heartfelt experience of the staff replacing a faulty refurbished PS4, showing their dedication to customer happiness. Overall, GameStop provides a welcoming atmosphere with excellent customer service, knowledgeable staff, and a wide selection of gaming and pop culture products, making it a favorite destination for gaming enthusiasts.
Friendly service! Great variety and customer service was excellent. They were very helpful!
March 2024
Great customer service. Thanks Zack. You and your team rock!
October 2023
I went there to get new controller and headset with my warranty's. Zach the worker there was BEYOND helpful with this. Helped me even get an upgrade with a discount. I hope management see this and give him a pay increase! Thanks again Zach. Could be spelled Zack*