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August 2016 by Michael Palmer
Travis and team have refi down to a science, just as it should be! They know their stuff and deliver what they promise without drama or delay. Highly recommended.
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August 2016 by Joe Johns
Most people find themselves wondering where superman might be. Are you one of them? Well look no further, 'cause he here at Gateway Bank Mortgage. By day he poses as a mild mannered area manager, but when the time comes, bad mortgage rates get their fiscals kicked in. He might not leap buildings in a single bound, but rest assured, he'll jump on the best mortgage rates. Faster than a speeding bullet? Only if it means locking down the best rate possible. X-ray vision? When it comes to seeing through the lead-like financial market, he's got the target in sight. He might now fly, or be stronger than a steaming locomotive, but when it counts, there's an 'S' on his chest, and it stands for Steve Combs
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June 2016 by Nick Foreman
Steve Combs went above and beyond my expectations when applying for a loan and going through the home buying process. Steve's experienced shined when I was buying a foreclosed home and my realtor was not the most experienced and I was left with more questions than answers. I could depend on Steve for great advice, suggestions, and humor. That is not something I should have expected. Anytime I had questions he answered his phone and made me feel like priority one on his list. I remember my wife commenting about how well he explains everything and how she understood, she also didn't get the impression that she was an annoyance with all the questions. Everything went smoothly with Steve, from start till finish and even after purchase of the home when I still had more questions. I don't often, I could count on one hand, fill out reviews or surveys for people but Steve left a great impression and deserves recognition. Steve represented your company very well and showed the upmost professionalism. I plan on using Steve in the future.
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May 2016 by Nicholas Furlough
Lance was very informative and a pleasure to work with throughout the loan application process. We felt we were always informed and up to date with any progress being made throughout the entire time. We have and will definitely continue to recommend Lance to everyone in the Edenton community. I believe he is a tremendous asset to Gateway Bank. Nichole and I thoroughly enjoyed working with him these past couple of months.
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July 2015 by X Burnette
Brian and his team were fantastic. They were highly responsive, easy to work with, and wonderful at providing solutions.
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July 2015 by r Nelson
The professional and courteous service from Chris Britt and Gateway Bank team provided consistent assurance that my loan would be completed quickly from the beginning to final closing. Any questions were answered without hesitation and to complete satisfaction. I would highly recommend Gateway Bank and any of the services they provide.
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July 2015 by Madhuri M
Travis from Gateway mortgage has been so helpful and so professional. He responds so quickly and has lot of patience to each and every query we have . I have worked earlier with so many lenders but he is the best I have worked with.. Thank you for all the help .
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July 2015 by Brad Gardner
Mr. Lance Forehand went out of his way to accomplish our need to purchase a home by even meeting us on a Sunday at his Edenton office to fill out paperwork. He did a great job keeping us posted along the way whether it be e-mail or phone calls.
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July 2015 by Bill Jenkins
Great service and competitive rates. The process and closing went smoothly. I have teamed with Chris Britt and Gateway for my last 3 or 4 mortgage deals and appreciate the professionalism exhibited by the team.
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July 2015 by Adam Pitarra
Our agent was very professional and his customer service was exemplary. I would recommend him to anybody. My sister may be looking for a new house soon and I will recommend him. That is if I win the drawing for the $200 gift card. The only thing I was not satisfied with was the Notary that the Title Company hired, then fired. She was a no show and unorganized. I waited 4 hours for a notary for my refinance that had to happen before my new purchase which was the very next day. I took off work an hour early for this as well. They compensated me with a $200 gift card and I told them that I appreciated it but I didn't feel it was enough compensation with taking off work early to get home to a sick family and then waiting for 4 hours for someone to show. I have an hour and 20 minutes drive home on top of that.
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March 2015 by Victor Allen
Phenomenal service, with only 28 days from start to closing on a HARP refinance! Outstanding job by Phillip, who oversaw the process, as well as the loan processor proper. Everything was handled in an expeditious manner, and saved me 0.8% from what Quicken Loans was trying to sell me. Closing was also easy, even though I live up in DC - Gateway got a notary to come to my apartment and sign all the refinance documents. Do yourself a favor. Use Gateway for your refi.
