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November 2023 by Al Be (Al Be)
The young lady that often works here is not helpful and has a bit of an attitude every-time I interact with her. Last time she had to add “keep up with your receipt” with a smug smirk when it’s on my GNC account. She was too lazy to look it up for me. And questioning why I’m returning an unopened product is not okay. Then I asked once if they were gonna get another order of my favorite protein and she snaps “we don’t decide what’s stocked”. She’s the type of person that makes you stop using a store all together. The other young man who works here is great and helpful and the people before her were helpful but she alone makes me not want to go there anymore.
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September 2022 by Kristen Prasad
Worst experience. Went to this store twice during normal business hours and it was closed. Talked to customer service and they said they would mail the order to my house. They sent it to the wrong address! I couldn’t cancel until this order was delivered to the wrong place. So I ordered pick up at a different gnc at south point mall. They were closed too. I have wasted hours of time driving to closed stores and talking to customer service. Still don’t have the order!Reply to owner: I’ve been in contact with customer service over 4 times already. They cancelled the order then sent the package to a wrong address. I tried to pick up from southpoint mall location after the wrong address incident but that store is also closed. All they do is apologize.
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August 2022 by Lester Smith
Hours are not accurate for opening
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August 2022 by Malcolm Fields
Says they open at 9 I was there at 11am no one. Is this place actually open?
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August 2022 by Y J
3:35pm on Saturday afternoon and doors are locked at the Brier Creek location.
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August 2022 by Yolanda Johnson
3:35pm on Saturday afternoon and doors are locked at the Brier Creek location.
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July 2022 by Colton Czack
Their hours online, on the door and over the phone say open until 9. The door was locked at 6:30
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May 2022 by Jennifer Dupree
Specifically went to this store because it said online it closed at 9 and then get there only for the doors to be locked and a sign up saying they closed at 8pm everyday. At the bare minimum you should make sure your hours match. Very inconvenient.
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September 2021 by Chris M
I just walked into the store and the employee wasn't wearing a mask. There was a frail, elderly lady and myself in there, both wearing masks.The lady behind the counter I guess decided not to follow the mask mandate in Wake County.It felt a little weird to be in a tiny store, supposed to be a health and nutrition store, with an employee completely disregarding the health of anyone in the store.She obviously was not going to enforce the mandate for anyone else that came into the store if she wasn't wearing one, so that means that anyone buying products from there are putting themselves at risk. Because any covid denying idiot and their mother can just walk in there and cough/breath all over every product in the whole store in about 5 seconds. This GNC is tiny. It would take 1 cough and every product in the store would be hit.So dumb. Its so dumb that this is still a thing this far into the pandemic.
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October 2020 by Keith
Very nice and pleasant sales person here today.
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September 2020 by Allison Diachina
Friendly and non-judgmental staff that were quick to help me find what I was looking for
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March 2020 by Keith Anthony
Very nice and pleasant sales person here today.
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March 2020 by Adebola Dayo
GNC products are really good and reliable.
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November 2019 by Lamar Brooks
Didnt even get a chance to go into store. Just called to ask if they carried a supplement. Was put on hold and never was taken off. Rudest and must inconsiderate. Will never shop Briar Creek GNC.
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August 2019 by Cherri Bailey
I went to enter just after 10am. The doors weren't open yet. A man on the phone comes to open it. As I enter, no greeting, he walks to the back room and slams the door behind him. I wait at the counter with my purchase. About 3 minutes later he comes out (still on the phone) and clears the counter, as if to ring me up, but no looks at me and walks toward the back again. Needless to say, I walked out and went to a different GNC.