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November 2023 by Gerial Rayford
I am new to this pharmacy, but the times that I’ve gone there, it looks very organized. Everything looks so nice and clean. The people are very professional and they get you in and out. Thank you Greystone pharmacy.
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October 2023 by Sandra P.
I get two prescriptions compounded here every month. EVERY month there is an issue. I call to tell them I only need one, I still have plenty of the other...they send me both. I call to request a refill and tell them (at least twice) that I need it mailed...they call two days later to tell me I have a prescription ready to be picked up. Usually when I tell them AGAIN that i need it mailed they finally mail it. Btw, i live 45 minutes from the pharmacy and ALWAYS have my RXs mailed. I asked if they could note in my file to always mail them but it continues to be Groundhog day every month. There are more examples... it's extremely frustrating. Sometimes it takes 3 phone calls to them to get something filled and mailed. I'm trying to find another compounding pharmacy with similar prices. Some are double the cost for the same scripts so I'm still using Greystone. Their prices are good, but their customer service is the worst!!!!
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October 2023 by Chris Brickhouse
Zero communication with patients regarding prescriptions and orders even after requesting it. I had to call to ask them to place the order for my medication (even after the doctor had sent it) and call again a few days later to ask if it was ready every single month. Recently called to inquire about my prescription refill after hearing nothing for over a week and was flatly told “we won’t be able to fill it” with no further explanation and that I needed to have it sent to another pharmacy. If you like lapses in your medication this is the place for you!
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October 2023 by Chuck L.
My household has used this pharmacy since they opened, and it truly is like a "Mom & Pop" business in the old days. Bryant is very personable & knows most of the customers by name, and the techs who work there have been there are long time, which shows there's not high turnover. They, too, are familiar faces who know the customer base. I *will* say that success is unfortunately causing the business to lose some of the "Mom & Pop" charm they are known for--as they get busier, there's less time to deal with customers & it can feel rushed just like the chain pharmacies. Also, they put their "Covid shots" sign out when they open at 10, then say they don't give them until after 12--so don't put the sign out until 12! But that's a minor hassle. All in all I am fortunate to be part of the GVP family!
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September 2023 by Lynne Hildreth
Pharmacy is conveniently located and I'd like to support a local business but they would not order a medication that was prescribed for my child. They said it's "because we're a small pharmacy" (I assume this is code for, "this medicine is not profitable enough for us"). So now I have to find another pharmacy and the doctor will have to send a new prescription elsewhere because they cannot transfer it either.
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June 2023 by Anna Acerra
This pharmacy is the best! Polite and professional. They are also active in the community.
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April 2023 by Charlynn R.
The pharmacist is extremely knowledgeable about medications and interactions. Bryant gives excellent advice and helps customers save money. Greystone Pharmacy know their clientele and works with them. Highly recommend!
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January 2023 by Brian Carroll
This pharmacy offers a level of service that is unavailable at the large chains. The staff is friendly, helpful, and willing to communicate with doctors to get things right.
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January 2023 by Samantha B.
One of the best pharmacies that I have ever been to. The pharmacists are incredibly helpful, and always go out of their way to help you. Customer service is always exceptional and they offer a wide range products that you sometimes can't find anywhere else. I've never felt pressured into buying anything; the atmosphere is quite relaxed. The store layout is very easy to navigate and doesn't feel cluttered or claustrophobic at all like at most other pharmacies.
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October 2022 by Travis Young
Their sandwiches are the best I have never had so much mayonnaise in my life and the corned beef was to die for
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September 2022 by Jan H.
They are very friendly and helpful with information and pricing. I think they really care about their customers.
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July 2022 by Jenn Andrews
They treat you like family! I’m so glad I found this pharmacy!!!
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June 2022 by Hunter Spicer
I just kind of accepted this pharmacy as it is right around the corner from my doctors. A pharmacy that is closed on Saturday??? Unacceptable. Never realized this but it was an extremely busy week as we were in the middle of moving and I drive all the way from Zebulon to find that they are closed??? On a Saturday??? What decent pharmacy chooses to keep there doors closed on the one day that a huge portion of our population uses to complete tasks that they were not able to complete through the week??? I will be picking up my prescription and taking my business somewhere else. Thank God I didn’t use this pharmacy for my sons! Could you imagine taking your child in the the doctor for whatever reason and having them send the medicine to your “preferred pharmacy” only to get there to find them closed in the middle of the day on Saturday?? Absolutely unacceptable. I’ll be advising that my extended family also switch. Talk about how to lose 15 customers in a day that you aren’t even open!
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June 2022 by Hunter S.
Closed on Saturday. Being a pharmacy, that is enough to warrant a one star review. I'm not even going to mention their prices are double ANY other pharmacy in the same city. Save your time and money while also saving yourself a lot of frustration. "Family owned business" but one that does not care for YOUR family.
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May 2022 by Luke Venable
We're very fortunate to have Greystone Village Pharmacy in our community. Bryant and the rest of the staff are always a pleasure to work with and very efficient. They put the chain pharmacies to shame
