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January 2024 by Keana Luevanos
Cannot recommend this place enough! Whether you’re looking for a nice peaceful yoga class. Or a quick, effective workout- they’ve got it! Unlike other hotworx I’ve been to, this one really puts emphasis on connecting with its members. Weekly group runs, trainers who are there to help, friendly staff, weekly post workout hangouts, it’s a full on community!
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December 2023 by Sara Peters
Horrible. I canceled months ago and have to dispute with my bank everything month.
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December 2023 by Kelsey Rediger
Sweat Everywhere member, I love the atmosphere they have created at this studio. Im always happy when I’m in town and get to use this location. Staff is great!!
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November 2023 by Shawn Turnbull
Don’t let these reviews scare you. HOTWORX is a unique experience. I used to do HIIT classes, but sometimes I felt so drained. At times the people, loud music, and physical stress was just a lot. This is the opposite. You book a sauna from the app and do the workout by yourself. The HOTWORX workouts are good, but you can do other workouts too- just turn down the sound. You control everything- the temperature, the lighting, the sound. You go at your own pace, with help of an instructor you choose. For a working mom, this is the most refreshing ME time! The gym is never overcrowded or overwhelming. I highly recommend HOTWORX. If you are a grown up, just put your membership on a credit card you can block the charges or cancel the card if billing is a problem. But for the price, this is so worth it!
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September 2023 by madelyn jadick
I, like many others joined hotworx for an easy workout option. I enjoyed it for the first month or two but then I noticed an incredible decrease in the cleanliness of the facilities. You would think that with the nature of having people sweating all over in the saunas, it would be the opposite.Anyways, I decided to cancel my membership. They told me how I had to still pay for two months post cancelling. Which was whatever for me I just wanted to stop going there.Now we are nearly in October and I am still getting charged. I have called them a million times only to be dismissed time and time again.They tried to tell me that I went back in and re opened my membership in June. I was at my grandfathers funeral the weekend that they claimed “I walked in and re opened my account”. I told them that was false and asked for my refund. They assured they would get it to me. Shocker, it didn’t. They charged me again the next month so I called and had the same conversation to no avail. So I finally ended up calling my bank and paying a fee to block them from charging me. Well apparently that didn’t work and they have found a way to still charge me. I am in school and I really just don’t have time to continue hounding them for my money. I’m not really sure what to do at this point. How does it feel to steal from a college student who works two jobs just to afford groceries?
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September 2023 by Cole Harris
Excellent gym, fun staff, and a great place to better yourself. #EarnTheBurn
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September 2023 by Georgia Drescher
I would never recommend anyone signing up for HOTWORX Raleigh. I have tried canceling my membership since July and every time I called someone told me I needed to wait for a manager to call me back. Here we are 2 months later, after calling them every week, messaging them on Instagram, and trying to contact corporate, I finally get a call back from the co-owner/manager, Lex. Lex treated me with such disrespect and stated that this was my fault. He not only raised his voice at me, but he told me I was not able to speak to anyone else (I had asked to speak to the other owner). I have a video recording of the way he spoke to me and it was downright degrading. If you decide to become a member here, be careful before doing so.
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September 2023 by Don Colione
Management and employees always greet the clients at the door and make everything so easy us! Wonderful vibe and staff!
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September 2023 by Erika Vickers
I love Hotworx DTR. It's so convenient to be able to come basically whenever I want to. I used to do group training but found myself not going as much as I wanted to because of restricting class times. You get such a great workout and sweat in a short amount of time. The staff and manager are amazing people, the members are all super friendly as well. They've built a great community and am grateful for it!
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September 2023 by Brooke Thompson
I love love love this gym! I have loved it since day one. I have been there over two years and it never gets old going there for the different workouts available. The workouts are and feel amazing. The environment is so welcoming and friendly..I have found such great friends there. The manager Lex is so friendly and will do anything he can to make you feel welcome!
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September 2023 by Danielle Milner
Might as well just give them access to your bank account because they'll take it anyway. The monthly fee is already astronomically high compared to every other gym in the country and it isn't even worth it. You get the same workouts no matter what session you choose. They take your money regardless of what you want. You want to keep your membership? $59 a month. You want to cancel your membership immediately? $99 plus your monthly fee. I canceled my card and ordered a new one to avoid wasting my money and they STILL charged me. You literally have to pay them money to stop paying them money. It is really unfortunate because the people are very pleasant. Don't be fooled by the 4 star rating, it's not worth it.
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August 2023 by Emily Neuman
Impossible to cancel your membership. They will continue to charge you for months after you canceled.
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June 2023 by Deanna Bullard
If I could give 0 stars, I would. After I cancelled my membership, this facility continued to charge me the membership fee for several months after the cancellation although I was no longer a member. Each month I called to tell them this was happening and to ask for a refund and for the charge to stop as I was no longer a member and should not be charged a membership fee. With each phone call, the owner/manager assured me that this would be taken care of and he didn't understand why I was still being charged or why my refund hadn't gone through. It was blamed on faulty credit card machines and Hotworx "HQ" in different phone calls. The charges continued until I got a new credit card with a new number and that card was no longer able to be charged. However, I never received the refunds I was promised for several months of membership fees. This is an issue I see in several reviews that obviously has not been rectified. I do not recommend this facility.
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May 2023 by Nicole Flage
This place is awesome! The staff is super friendly and the facility is super clean. We love it here!
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May 2023 by C Cain
Perfect for motivated people who are desire individual work out sessions. There is hot cycling, hot yoga, plates, band, rowing work-out sessions. The staff are super friendly but do not bother you. If you want a hot blast to your exercise regime, this is the place.
