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November 2023 by Bob Liddle
They did a great job for meServices: General repairs & maintenance
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September 2022 by Andrea B.
Great service and very reliable. We use them for our Porsche Cayenne Turbo and Kia Cadenza. We had a lot of service done at Torque from A/C to motor with passenger window and suspension and brakes--and the cost was reasonable. Everyone is professional from office staff to service techs. Simon has exuded our expectations.
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January 2022 by Cameron S.
Simon and his team are absolutely amazing!! They take excellent care of my Mercedes CLA by using the care and specific OEM parts that an import demands. The price is significantly better than going to the dealer, and the staff is much friendlier! I've also never had an issue getting an appointment or a loaner car that matches with my schedule or needs. Come to Torque for your automotive needs and you'll leave very satisfied!
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November 2021 by Cameron Schreier
Great service, friendly staff and nice waiting area! Reasonable prices, significantly lower than dealership while still maintaining that level of service an import demands. Thank you Simon and team!!!
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April 2021 by Joseph McKoy
They help me keep my 30+ y/o Mercedes purring. Always pleasant and knowledgeable.
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October 2020 by Katie Miles
100% recommend - have been looking after my car for 4 years and wouldn’t go anywhere else. Friendly, professional, and fair priced. Thank you!
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July 2020 by Sam I.
I really don't think these guys know what they're doing. A year ago, my car stops working, I get my car towed to them and after they diagnose it, they call me the next day to tell me it's x issue. I tell them to go ahead and fix it and a week later I go and pick up the car. Not even 2 miles down the road, my car stops working and I end up on the side of the highway. I pay to get my car towed back to the shop where they tell me that it was a different issue and they needed to fix that instead. That's not what I'm upset about, This is... A few weeks ago my car start having start up issues, I make an appointment to take my car in and allow them to diagnose the issue. I get a call the next day saying that they didn't know what my issue was and that I should go get my battery tested at AutoZone (they can't test the battery at the shop?!). I paid $90-something for them to tell me they don't know my issue and to go somewhere else to get it tested, great. Not even two days later, my car completely stops working. I call Torque back up and the man on the phone now thinks it's the starter. I ask him the price of a fix like this and he quotes me $759...for a starter. Are you kidding me? First you don't know the issue of the car and now over the phone you think it's the starter? Very unprofessional and unknowledgeable staff who try to scam people out of money. I would never, ever recommend this shop to anyone.
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June 2020 by Tim M.
My alternator died on an SUV that had 234,000 miles and as a result, my battery did too. The dealership where I had purchased the car and where I always had it serviced said it would cost $1,200 to replace both the battery and alternator. That seemed way high to me so I went online and found Torque Automotive. They installed a rebuilt alternator for $235 not counting the cost of the alternator. Total cost was under $400. The batter was taken back to AutoZone where they were able to recharge it. While I was waiting on my car to be fixed I decided to buy a new car. The dealership where I bought the old car offered me only $400 but Kelly Blue Book says it's worth between $3,500 and $6,000. I'm can't thank Torque Automotive enough for quickly repairing my vehicle and charging me a fair price for the repair. I would highly recommend Torque Automotive in the future. And their place is very clean too!
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May 2020 by Denise Hammond
It is unusual to find a place that lives up to its name. Integrity Auto Care has been an excellent source of reliable, quality care for all of our cars. I can go there and know my needs will be met, and my concerns will be acknowledged. Best of all, I receive excellent service for a reasonable price. I trust Doug Dowling to be honest, caring and professional in addressing my concerns and repairing my cars. To say I trust a mechanic is an amazing thing. While I am sad that Integrity Auto Care has changed/merged...the service at Torque Automotive is also quality, reliable and done with Integrity. Torque Automotive is a great place to have your vehicles repaired. I highly recommend it.
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March 2020 by Kevin H.
I have a 2017 C63S Coupe. It is slightly lowered and I have a camber adjustable lower control arm that I purchase and had installed to optimize the alignment. The place where I had the suspension components originally installed, told me that they had made as much adjustment as they could and the alignment was still out of spec. I suspected that information was not true so I decided to get a second opinion and set up an appointment with Torque Automotive. This is my first experience working with them. Doug at Torque Automotive is a "car guy" and also very professional. He was a pleasure to work with. He walked me through what outcome he would see to achieve and we both agreed on it. More importantly he got on the phone with the manufacturer of the suspension upgrade, that I bought to optimize the alignment, and walked through how to make the proper adjustments. My alignment is now within spec and the car drives/ rides much better as a result! I highly recommend this shop based on my very positive experience with them.
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March 2020 by Jahmal Brown
Integrity Auto Care is the perfect name for this company. They are very transparent, honest and Doug is a great auto mechanic advisor on all levels of business.
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February 2020 by Jesse Pacchioli
As always it's a great experience. He's knowledgeable and gets it done! If there's ever a real issue i will not go anywhere else.
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February 2020 by Rachel Pierce
Great experience with my Prius! Successful repair and inspection, easy to schedule, very communicative.
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February 2020 by Neal Westphalen
Great service - honest people - will continue to go there for my service ! thank you .
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January 2020 by Keandra Ewing
I have been very pleased with the service I have received at Integrity Auto Care. Doug has been very helpful and is trustworthy. I drive a 2007 Prius and I’ve had my battery, condenser and combination meter replaced here. I highly recommend them.
