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February 2023 by SAm RAhhal
Hi my name is Sam and I do work at Jackson Hewitt as tax prep my experience with jh is very wonderful because it give me the opportunity to learn a lot about the IRS laws and also all my co-workers very helpful and we all work as big family always there for each other
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December 2022 by Gabrielle Bennett
Sam at the Longview location is honestly the best! I had an issue that was out of my control. He went above and beyond to get my issue resolved. Please give him everything he deserves!
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May 2022 by Charles Atkinson
Service was fast and efficient, a very positive experience
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February 2022 by Warring
James was amazing and so patient & kind with me and my family! He worked with us and the situations that we had - step by step - and was patient all the way through. His manager, mike, assisted us and was also extremely helpful, quick and patient! Highly recommend and will come again!
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February 2022 by Ashley
James was amazing and so patient & kind with me and my family! He worked with us and the situations that we had - step by step - and was patient all the way through. His manager, mike, assisted us and was also extremely helpful, quick and patient! Highly recommend and will come again!
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February 2022 by tequana smith
I love going here to do my taxes everyone is nice and friendly and the lady at yhe front desk remember me and my family when I come in. They are great.
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January 2022 by Sunny R.
Warning: Illegal tax practices and workplace harassment with racist undertones!!!I worked here for only one week! I left because I refused to conflict with the wildebeest at the front desk who is 20+ years my senior and is actually older than my mother. That woman, I use that word very loosely, is incredibly unprofessional and incompetent. She, the front desk receptionist, literally has to ask the customers for help on how to screenshot paystubs and send documents via email from a phone although she is suppose to be helping them. She, the mammy on the plantation who loves pleasing Massuh, was used to harass me. As hideous as she is externally, you would think that she would try to be a kind person(one of the customers said this about her).Dorothy is corrupt and files fraudulent tax returns. I witnessed her do something egregiously illegal! They also accept expired ID's which is appalling. Management could see that I was more ethical and moral; therefore, they wanted me out immediately. This is why they allowed their happy house sl*ve to harass me. When I brought the issue to them, they basically told me that they weren't going to do anything, so I knew they were patting their house sl*ve on the head for her good, Massah-pleasing behavior.I HAD TO GET OUT. This was Get Out to the billionth power!!LOL! There is NO WAY I was going to sit in there and be "bullied" by them because they all seem to have serious health problems which was quite weird to me.-D has a breathing and walking problem. She needs a cane.-A is extremely overweight and also needs a cane to walk. The customers often laughed when she'd walk by. She is delusional. All of the chairs in the office are broken and won't adjust. She believes that because she is short, the chairs are made for her when in reality, she is the one who has broken all of the chairs. She weighs three times more than I.-Q is a manipulative liar and looks like she had weight loss surgery but is rapidly reverting. They forced me to shadow her and the entire time, her customer was looking at me laughing at her. She sounded so incompetent. LOL!-The wildebeest loves to buck dance for Massah and has a horrible smoking problem.This will really blow your mind! They are all Christians. I heard them talking about church. How is it that the only non-religious person is the most ethical and professional person??? I love seeing them act like this because it proves my point even further.As for the racism, they use their mammies to do their dirty work in the same way the FBI used Blk men to assassinate Malcolm X! Melanated people should not file taxes here! These people only care about your money; they don't care about you! They think extremely poorly of you. I have heard how they speak about you; I didn't like.Find a BLK OWNED TAX FIRM! Other groups come to America and do the same!!!#GetOutPlease, no gaslighting. Take accountability for your actions. Your mammy will not be able to outwit me so please, stand down.
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August 2021 by Shaneque mGrady
I never received my tax refund, and the irs stated that the money was sent to the tax preparer account.
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June 2021 by Beverly Morgan
Change is good!!♥️. I don't know why that my usual tax H,&R office was closed o n Ral. Blvd. So in Longview here is closer to me I call and speak to this sweet lady Stephanie and my journey was excellent and way better than before. This is my tax place now. No stress for me at all and I owed money. I wrote my check and mailed it the same day. Let me tell you that you will fall in love having them prepare your taxes. I did. I recommend them. She even told me how not to owe any money the next time so why not take their advice. Hallelujah there are good people to do business with. Thank you Stephanie so much for all of your expertise. I will be back next year so I'll see you then. God bless you ?????????
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March 2021 by charles adams
Stephanie not only was she professional she made us feel like we were family and she was glad to have our business it didn't seem she was being nice because it was her job but it seems like that's who she is
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February 2021 by Mustachia Everett
I have been going to Jackson Hewitt for almost 9 years. I love it they are awesome.
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February 2021 by Yolanda Terry
Stephanie was very helpful and professional
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February 2021 by Mustachia Everett
Stephanie is awesome. She was very fast, friendly, and helpful. I will definitely be back next year.
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February 2021 by Nena Brown
The customer service I received was excellent. I came in 5min before closing and she didn’t get angry. She was very pleasant. The facility was clean. I will recommend Jackson Hewitt to all my friends.
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February 2021 by Donnell Jones
GREAT JOB AND ATMOSPHERE..RECOMMENDING EVERONE..
