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March 2023 by Fiona N
Over priced with untrained employees. I was at a ******* with very little privacy. I will jot use them again
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February 2022 by Asa Asa
Jackson Hewitt is the best in town, come rain come sunshine you can't beat them.
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January 2022 by Sunny R.
Warning: Illegal tax practices and workplace harassment with racist undertones!!!I worked here for only one week! I left because I refused to conflict with the wildebeest at the front desk who is 20+ years my senior and is actually older than my mother. That woman, I use that word very loosely, is incredibly unprofessional and incompetent. She, the front desk receptionist, literally has to ask the customers for help on how to screenshot paystubs and send documents via email from a phone although she is suppose to be helping them. She, the mammy on the plantation who loves pleasing Massuh, was used to harass me. As hideous as she is externally, you would think that she would try to be a kind person(one of the customers said this about her).Dorothy is corrupt and files fraudulent tax returns. I witnessed her do something egregiously illegal! They also accept expired ID's which is appalling. Management could see that I was more ethical and moral; therefore, they wanted me out immediately. This is why they allowed their happy house sl*ve to harass me. When I brought the issue to them, they basically told me that they weren't going to do anything, so I knew they were patting their house sl*ve on the head for her good, Massah-pleasing behavior.I HAD TO GET OUT. This was Get Out to the billionth power!!LOL! There is NO WAY I was going to sit in there and be "bullied" by them because they all seem to have serious health problems which was quite weird to me.-D has a breathing and walking problem. She needs a cane.-A is extremely overweight and also needs a cane to walk. The customers often laughed when she'd walk by. She is delusional. All of the chairs in the office are broken and won't adjust. She believes that because she is short, the chairs are made for her when in reality, she is the one who has broken all of the chairs. She weighs three times more than I.-Q is a manipulative liar and looks like she had weight loss surgery but is rapidly reverting. They forced me to shadow her and the entire time, her customer was looking at me laughing at her. She sounded so incompetent. LOL!-The wildebeest loves to buck dance for Massah and has a horrible smoking problem.This will really blow your mind! They are all Christians. I heard them talking about church. How is it that the only non-religious person is the most ethical and professional person??? I love seeing them act like this because it proves my point even further.As for the racism, they use their mammies to do their dirty work in the same way the FBI used Blk men to assassinate Malcolm X! Melanated people should not file taxes here! These people only care about your money; they don't care about you! They think extremely poorly of you. I have heard how they speak about you; I didn't like.Find a BLK OWNED TAX FIRM! Other groups come to America and do the same!!!#GetOutPlease, no gaslighting. Take accountability for your actions. Your mammy will not be able to outwit me so please, stand down.
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May 2021 by Richard Platia
Very efficient. Double checked and had my best return in years.
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March 2021 by Dante Edgerton
Maggie was very nice and helpful, made it a pleasant experience. Thank you Maggie
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March 2021 by Sean Prince
I recommend Michael prince .jr.
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December 2018 by Michelle S.
They were friendly and fast. Cheaper than H&R block. I reccomend everyone to go to Jackson hewitt.
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October 2018 by Emily C.
Awesome service! Very knowledgeable team with great people and price! I went in for the refund advance loan and had my advance the same day! Will definitely be back next year!
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October 2018 by Lew S.
This is a really good team here. They go above and beyond to help with problems regarding the IRS. I would highly recommend this location based on two things 1) they are thoughtful and nice 2) they know taxes and take the time to explain what is going on
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March 2018 by Tanith T.
Avoid at all costs. Waited an hour after having confirmed an appointment in advance and was told to come back the next day, which I do NOT have time for. Next day, I have waited over an hour so far and am still sitting here waiting and it's now after 5 when they close. They already destroyed my weekend and I'm going to be screwed if they blow me off again as I can NOT take more time off work to have my appointments ignored. Twice. I am on a painfully tight schedule which is why I MADE AN APPOINTMENT in the first place. Utterly unprofessional. Update: after 2 hours and 20 minutes of waiting on day 2, the server went down and no one could actually help me. The staff members mostly seemed to think this was very funny and laughed a lot. I did not find it humorous at all. Leaving the location without having actually been helped after being blown off twice and waiting hours on two successive days. Is it worth mentioning the receptionist didn't have shoes on, just painted toenails? I mean, go you with the cool fashion choices and all, but I would at least appreciate professionalism in honoring appointments and actually helping people instead of literally laughing at them when they find out they still aren't being helped after waiting yet another two and a half hours. Not okay, Jackson Hewitt. IDGAF if everyone in the office dances the polka with their underwear on their heads as long as clients get professional treatment with respect for appointments and schedules, but that's not happening here. They explained to me that their system books people on the hour but returns often take much longer, so people just have to wait their turn in the order of their appointment. Um, no, that is neither my problem nor an appropriate way to do business. Fix your appointment system FFS. Update on day 3: someone may have scanned our documents in upside down, they cannot find the paperwork that was left with them on Friday without calling someone who took it over to WalMart so it wasn't even accessible during the appointment they set for us for whatever reason, and we're over an hour into a 'quick stop in and sign the paper' appointment. Tearing my hair out in frustration here.