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February 2024 by Tavish Ranier
Good people. ??
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December 2023 by Terry Bacon
Not only did I get the best quality of service. I was treated like a family member and not a customer, i almost forgot why I was there.I hope I don't have to be back. But if I have to get something done best believe I'm calling you guys first. Thanks Chris, you are awesome.
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November 2023 by Linda Weiner
Chris was amazing! Fast, efficient and professional. 5-stars all around!Service: Auto tire replacement
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May 2023 by Queen Dixon
Very dependable and reliable. Prices are the best in town. As a single mother. I am scared to go to a lot of car places due to over-pricing women. Thanks Jay's
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May 2023 by J W
Very knowledgeable and got the job done in a quick and timely manner
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December 2022 by S Ann
Why try to GET OVER on people (clients/customers. We are trusting and believing them). We’re all trying to make it. We’re bringing them business, and they are over charging us with LABOR COSTS on parts that cost $30 or so.They lie about their time. If they tell you to wait for 1 hr be sure to add another 5 hrs on that. They kill the clock so their rate goes up by the hour. Unless you have lots of money to waste...Keep waiting for them. I was also told to BEWARE of them asking you to purchase parts you probably don’t need (so investigate), and make sure the parts you purchase are being placed on your vehicle and not used on another customer’s vehicle. Check your bill for extra work done that you didn’t ask for or proved.You are better off with another shop or dealer.**This is a HEADS UP for wherever you go.
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December 2022 by David Chere
??????1. The Worst Customer service in NC. The dispatch is very rude.2. They lie about their time. If they tell you to wait for 1 hr be sure to add another 5 hrs on that. Dispatch keeps lying they are 5 mins away.3. They kill the clock doing nothing so their rate goes up by the hour.4. Unless you have lots of money to waste...Stay Away from them.You are better off with another shop or dealer.
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November 2022 by David Sherberg
They fixed the bearings on my RV wheels and got me safely back on the road. They fully described the issues encountered and allowed me to record a video of them performing the work (needed to get reimbursed under warranty).
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November 2022 by Sheila Barham
Worse shop ever, very disrespectful. I paid for problems that was diagnosed by Jay and his team that was later found out wasn’t the problem, took back under warranty and problem still didn’t get solved. Now looking for lawyer to take case
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October 2022 by Bruce Berry
Jay's team is great I highly recommend!??
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July 2022 by Shani Lee
Jay was super to work with. Service was prompt and courteous. His office manager, Yvette, is the sweetest. She went out of her way to be sure extra parts were returned to our shop. The extra things they did to help assist my driver are so appreciated. When you are 14 hours away, dealing with a driver breakdown, it is so comforting to know that your driver is safe and being taken care of in a professional manner. I will definitely use Jays Heavy Duty Repair & Towing again in the future.
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July 2022 by Saga Ann
Why try to GET OVER on people (clients/customers. We are trusting and believing them). We’re all trying to make it. We’re bringing them business, and they are over charging us with LABOR COSTS on parts that cost $30 or so.They lie about their time. If they tell you to wait for 1 hr be sure to add another 5 hrs on that. They kill the clock so their rate goes up by the hour. Unless you have lots of money to waste...Keep waiting for them. I was also told to BEWARE of them asking you to purchase parts you probably don’t need (so investigate), and make sure the parts you purchase are being placed on your vehicle and not used on another customer’s vehicle. Check your bill for extra work done that you didn’t ask for or proved.You are better off with another shop or dealer.**This is a HEADS UP for wherever you go.
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July 2022 by Sikem Caceres
Called them to get my truck up and running they was a hour out and service tech arrived and diagnosed my truck literally told me what I already knew and told them and told me to bring it to the shop and charged me 800$ for nothing
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July 2022 by Gregory Lee
Great service. Great staff. Reasonable prices.
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June 2022 by anthony jefferson
Great place to get work done medium and heavy duty vehicles
