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October 2023 by C C
I'm forced to give them one star. ATTENTION: The cameras on this property only record for 4 days. This is not helpful when a crime occurs. False advertising and questionable employee integrity. They advertise security cameras, but anything about "surveillance" being advertised is entirely true.My personal property was stolen from my unit. Management, Sonny in particular, was very nasty and mean when I asked about any security footage. They advertise that they have security cameras, but will not try and help you if something happens. Sonny was nasty to me and I was taken aback by his defensiveness...or maybe it was guilt? I never accused anyone of anything so I was absolutely confused. I simply asked how far back the security cameras go so it could be figured out who entered my unit and stole my property. Do not store your possessions here if you have anything of value. When I came to my unit after not being there for more than a month, my unit had a yellow hang tag that only management has access to. It was suggested that maybe the culprit was from their office.
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April 2023 by Joe D
Excellent storage. Safe and secure great customer service.
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September 2022 by Keturah Lee
So far so good. Went in today to get my unit, Ralph was great! Super nice, fast, friendly and extremely helpful. Got me exactly what I needed.
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July 2022 by Loryn Parks
My experience at Jimmy's was top notch! I had a unit reserved at a nearby Uhaul storage building. The Uhaul unit had bugs and I refused to move my furniture in there. I had a truck full of furniture and no storage. I called Jimmy's and I was told to come on by, they had a unit available for me. They were so helpful, gave great service and literally saved my day. I highly recommend them!
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November 2021 by Fahz Diaz
If there is anywhere in west Raleigh, I would choose them any day as Ralph knows the layout on the back of his hand to find you a suitable location to have your precious items stored!
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September 2021 by Kim Johnson
Jimmy’s is locally owned and made me feel so welcomed back to Raleigh. They went out of their way to clean my unit ahead of time and made sure I had everything I needed. I even had a delivery show up unannounced and they temporarily stored it for me to make sure it was protected. I can’t say enough about how nice and professional these guys are. Now that I’ve moved into my house and cleared out my storage I might just have to stop by to say hello.
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September 2021 by Trevor Njeru
Very easy to set up and affordable! Made my move a breeze.
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March 2021 by Zachary French
This facility is a classic example of the superior service you receive when dealing with a small family owned business. There was a wide variety of storage options to choose from and the options and costs were easy to find on their website. Setting up my account was quick and easy. The facilities were well kept and the staff were nothing but a pleasure to deal with. I would definitely recommend this storage company and I will certainly be using them again if the need ever arises.
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September 2020 by Reigner Bethune
The manager here is the best. I’ve used several different places to store my stuff. Jimmy‘a is my favorite place by far.
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August 2019 by Carroll Kratzer
I moved my family to Raleigh in 2012 and needed a storage unit and found Jimmy's. I have always been treated well and was in the same unit during the entire time. I have had a recent relocation and I just emptied my unit. A lot of memories went in and out of there. Staff was always great especially Ralph Graetz who was always helpful and attentive to my needs. I always felt my unit was safe and secure. If I was still in Raleigh I would still be there.
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May 2019 by Moses Mullins
Great people
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August 2018 by Suzanne Emery
Convenient
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May 2018 by Jared Parent
There's a reason why this place is 4.7+ stars. Customer Service is excellent, security is good and the facility is well maintained. Ralph, Jimmy and everyone there are good people and care about their customers. From before our move to when I cleaned out our storage unit they were incredibly accommodating. The prices are very competitive and I can't recommend them enough.
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April 2018 by Michael M.
Great experience. I needed this on the fly and for only a month but the location is great, everyone I dealt with was great and accommodating. The price was the best I could find. I was not a customer long enough to leave 5 stars and gate access is only from 7 a.m. to 8p.m. I would use them again if I needed storage.
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March 2018 by Sheri Gonzalez
Best storage Facility! Ralph is friendly and would do anything he can to help you. The storage is clean, spacious and affordable.
