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April 2024 by michelle Smith
Isabella was my consultant, and she did an amazing job . She was very patient, and made my buying experience very easy . Thank you
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April 2024 by Larry Malakian
Liz is AWESOME.
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April 2024 by Terri Meyers
I had a very positive experience shopping for furniture for my living room and family room. Courtney and Isabelle were very knowledgeable about furniture and design. They even came to me home to see the rooms and made great recommendations. I look forward to my new furniture being delivered. I look forward to working with La-Z-Boy and the staff again.
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April 2024 by Lonnie Tucker
Very impressive with Elisabeth knowledge of your product. She was very professional and helpful.
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March 2024 by William Taylor
Had a great shopping and selection experience with Orpheus at Lazy Boy Furniture on Falls of the Neuse Rd in Raleigh. Good delivery two days later. We purchased the Morrison model sofa. After sitting on it the first night we realized there was something wrong with the left and right seats. Both sides sat lopsided and sloped in towards the center cushion. The floor model in the showroom was incredibly comfortable. However, the "new" recliner sofa we received was entirely different. After the delivery guys left I noticed what appeared to be crumbs on the upholstery in multiple places. Was this sofa a prior return? Next day, the sofa sits even more lopsided and it is noticeable in my back.My wife contacted the salesmen today(less than 24 hours after delivery). We described the before mentioned issues. We were offered an appointment with a technician to come and examine the sofa on Monday(few days later). Then we were informed there would be a 30 percent restocking fee to return the defective sofa! For something no fault of our own? Not confidence inspiring for an almost $1800.00 sofa. Very disappointed to say the least.
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March 2024 by Charles Sites
Garrett was knowledgeable and engaging. We went into his store planning to look around for our new home and ended up buying a loveseat with center console.
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March 2024 by Lisa Haagsman
Ashley was great to work with! We had a blast! Can’t wait for our recliner to arrive
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March 2024 by Susan Sherman
Isabelle was super with assisting in every way!
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March 2024 by Linda Bomar
The sales woman was very knowledgeable and helpful about all of the products in the store. She showed us each style we asked about and explained everything. We were extremely impressed and pleased with her knowledge and help.
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March 2024 by Julie Brown
From the moment we walked into the store, Liz, the sales associate who greeted us, was very patient and kind with my elderly mother. My mother is short, so right away Liz showed her couches that would be more comfortable for someone of her height. Though my mother was confused throughout the process, Liz was very patient with her and she made the process much easier than we were expecting. I would gladly return when we need new furniture!
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March 2024 by Caryn Brown
We had a great experience at the Falls of the Neuse La-Z-Boy store! Isabelle was new to the team but she was SO helpful, patient and thoughtful, with great suggestions. We did our due diligence online but made other decisions in the store with her guidance. We are excited about our custom sofa purchase and look forward to its delivery within 12 weeks!
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March 2024 by Robin Becht
Angela was our sales rep. She was wonderful. She helped us find the perfect couch and chairs for our home. She and her manager took the time to help us with fabric choices. It was a very pleasant experience. We would definitely recommend this Lazy Boy store the entire staff is very nice and knowledgeable. Best experience shopping for furniture we have ever had!
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March 2024 by Cheryl Rorick
Doran helped to make the shopping experience great. We were looking for 2 accent chairs and he guided us through the entire experience. We were able to select the chair style and fabric within in a short period of time. We are looking forward to delivery!
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March 2024 by Teresa Givens
Good experience with salesperson
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March 2024 by johnny Manny
Very professional staff . knowledgable, helpful and quick
