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January 2024 by Angela C.
SERIOUS ERROR! Mislabeled my blood as another patient and gave me the receipt where I paid for said-patient's labs. When I obviously didn't ge you results, I called the number on the receipt the find out I had called the other patient instead of the lab!!! She was so glad I did, otherwise she never would have known why the results SHE got were so off. I had a second draw done, and they matched the results she was given. She could have been treated for an illness she didn't have!!!!! VERY SERIOUS!!!! I have been round and round with the company and they have not cared one little bit. I finally reported them for a HIPAA violation and as soon as they saw that, they finally took me seriously and asked for a copy of my receipt showing the other patient. Only once the lady received that, did she officially inform the other patient of the breach!!!
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December 2023 by Ashley Perez Rocha
If I could give 0 stars I would, I came in on 11/20 for a pre-employment drug screening as a walk-in. I was attended in a timely manner and was in and out pretty fast so that wasn't the issue. But 2.5 weeks later they told my employer I "no showed" my drug test. I had to send my employer my COC form confirming I took it and they used that form to ask LabCorp what happened to my sample and they were unreachable and uncooperative with my employer. Instead of letting my employer know in a timely manner THEY lost my sample, they've had everyone else on a wild goose chase wondering what is going on because of their lack of response.
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November 2023 by Gravy Trail
I came on a Thursday at 1PM as a walk-in for bloodwork and I was in and out very quickly. The labcorp is inside Walgreens. You check-in at the electronic kiosk, and the waiting area is amid the aisles. There were 6 other people ahead of me that I skipped, but I think they probably had to do other tests and not bloodwork. So, there may be a longer wait if you need to do other things. There were two employees in the back room, so I think one does bloodwork, while the other employee handles other diagnostic tests. The employee that drew my blood was nice and courteous. I’m glad I went to this labcorp compared to the other North Raleigh locations. You can also make a reservation online if you don’t want to wait!
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October 2023 by A M
I understand labcorp wants to get the most volume they can, and poorly executes this by allowing walk ups when there’s a full schedule of appointments. MAKE AN APPOINTMENT. So, this review is not for the company. This review is for Veda, who I’ve had the pleasure of working with on several occasions. She is wonderful. She is kind and patient and thorough. She is pleasant in the face of the long lines and angry people. She works alone most of the time…so she gets huge props from me and I look forward to seeing her on my next visit.
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August 2023 by MiamiAndMerch
Mrs. Vee, Tammy and the labcorp staff were a great help when obtains my labs. Knowledgeable, diligent, communicated well and answered every inquiry I had. Very helpful and professional personnel, saved on Google maps favorites for any labs I may need in the future.
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July 2023 by Bria Chappell
Vita and Tania were very compassionate and professional during a difficult visit where my 5 year old daughter was extremely nervous about getting her blood drawn. I greatly appreciate their kindness and patience during this time. At the end, my child told me it was painless and was very proud that she could do it. I would definitely recommend this facility. Thank you so much Tania & Vita!! I’m so grateful.
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June 2023 by Chris McCullough
Lady running the labs is incredibly rude. If you are a walk in patient, you have to wait until the end of the window, even if you arrive right at 1. They need to do so much better with their walk-ins.
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June 2023 by Alison Huang
I would give 0 stars if I could. The female employee who checked me in is rude and out of patience. She shows her attitude to everyone whom she checked in. The registration number cannot be searched. She just let me go out without providing any information or solutions.
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April 2023 by Karee Redman
Best experience ever!!! I took my granddaughter in for some bloodwork and we were checked in and out within 15 minutes!!! The phlebotomist was really nice and put my granddaughter at ease immediately!!! If the need arises, we will be back! Thank you Labcorp - it’s refreshing to be around people that truly care!
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April 2023 by Dillon Paquin
Horrific staff at this location. Fire them and hire competent people who know what they're doing.
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February 2023 by Glenn Robert Batemon
I came to this location to complete a employment drug screening and arrived at 1230pm. I was informed that employment drug screening did not start until 1pm. I searched my email and the Lab website and did not see that information. When I asked the tech she pointed to a sign out side the door of the lab. That is not help to costumers. It should be posted on the website .
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February 2023 by Kyra S
Woman checking me in was absolutely rude and nasty. I accidentally booked for a lab appt instead of employment drug screen and they don’t do them after 3:30 - my appt was for 4. Instead of kindly explaining, she was rude, immediately starting saying no and shaking her head and told me it says this online - cannot find anywhere online (must be specific to this location as others have 4pm appointments) but I explained it was not a big deal. I’ll drive miles and miles from home before coming back here for any lab services. Try a stand alone labcorp and maybe you will encounter some professionalism.
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December 2022 by David Calderon
A couple of things to keep in mind, they are closed between 12 PM and 1 PM for lunch and also you have to wear a mask. I had a good experience here. Tonya was awesome at drawing blood I didn’t feel a thing and she was super professional.
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October 2022 by Jordan Young
I checked in online and waited in my car for over 30 minutes. Finally got a text that they were ready and to go inside. Waited another 30 minutes before I had to leave without being seen.
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September 2022 by Gloria Harper
Very professional customer oriented environmentHighly recommend