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February 2024 by Teresa Lehnhardt
I am so thoroughly dissatisfied with nearly all of my Labcorp experiences. 9/10 times the staff is going out of their way to be unhelpful (not just to me but to other customers). Protocols are inconsistent between locations and no one there seems to understand how hard it is for people to carve time out of their day, be told something isn’t possible, then told at another location that it was possible the whole time but now someone has had to drive 40min round trip twice to have a service performed. It is the genuine lack of caring and without any attempts to problem solve that is the most apparent. We are unfortunately captive clients - we have no other options. But if I did I would never use another Labcorp ever again.
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February 2024 by Douglas Young
This place is terrible. I lost a job opportunity because of them. I had an appointment that stated I had to go in to the facility before 3pm or it would expire. I arrived with enough time and did the registration in the lobby which should have showed that I arrived before 3pm. I patiently waited for others to be taken care of since they were there before me. When it was finally my turn at 3:07 pm, I was told that the registration number expired. I wasted a day and lost money because of this location. Also, the lady at the front desk is extremely rude and ghetto. She showed no concern for my issue. I spoke to the supervisor who was very nice but still nothing could be done. I need this to be .ade right!
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January 2024 by Antuan
Went to this place for a drug test on Ed Road or Drive in Raleigh. After I arrived I ask the young African American receptionist/worker did she have me down for my appointment. This young lady is incredibly rude and she acts like she hates her job. Everytime I asked a question she gave nothing but attitude. I had to return the next day and what do I witness, but her speaking very disrespectfully to a lady that was sitting for over an hour with an appointment. She then retreated to the back and slammed the door. This young lady should not be working in Healthcare with an attitude like that. She spoke to everyone rudely that I witness. LabCorp has to do something about her because she is making what could be a traumatizing experience for some worse. If the owner is reading this she is the young lady with the huge eye lashes and she she has the attitude of a 12 year old. This place isn't professional. I manage nurses in Healthcare and I teach them that customer service and patient is everything. Somebody is having a worse day than you.If I could have given a zero for her behavior I would have because that the same number of concern that she has for her patients/customers.
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November 2023 by Nyambura Braxton
Mia was amazing at testing me and I'm not easy to test, she really made sure I was comfortable, thank you for making something really scary a really good experience!
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November 2023 by Mike K
Do not check in on your phone. I think it does nothing except sow confusion
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October 2023 by Lucas Wordham
Chanda is amazing at drawling blood. Didn’t feel a thing!
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August 2023 by Lynne Hildreth
I’ve taken my teens here several times and it is poorly run. Some examples: They go through a lot of trouble to take your credit card and say they will charge it, but you will end up with a bill to pay.Last time we were seen there, we counted 18 different 8 x 11 “signs” posted on the wall with various rules for their customers. Do they expect people to read all that?But most irritating of all, last time we tried to go here (it’s the closest location to the doctor), at 4:30 on a Wednesday, the place was locked and empty. The posted hours say they close at 5. And no sign explaining an emergency or an alternative location to try! We rushed to the next closest place, at 4:45, and they were also closed.
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August 2023 by Michael Baxter
Went on the website to make an appointment. Clicked the box that said, employment drug test, sure enough this place popped up and I made a time. As I arrived and was checking in I couldn't find what I went in for on the tablet. The lady said we do not do employment drug tests for this location. So I wasted my time when it could have been avoided. I wasted my employers time with not getting it done today.. just a complete bad website and have to wait till Monday to retry at a different spot. Please take it off the website if you do not do employment drug tests here.
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June 2023 by K
Great staff! I was in and out very quickly. Thank you!
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May 2023 by Gabrielle Miller
I would give zero stars if possible. First appointment, they did the wrong test, and insisted I was there to give a urine sample instead of getting my blood drawn. Once we found out this was of course wrong, I had to go back to get my blood drawn. The one and only person working there once again messed up my labs so I still don't have my lab results, and now have to go in for a third time. I have learned and am going to new location. DO NOT GO HERE
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May 2023 by Ben R.
Ms. Watson was super nice and timely. Poor reviews don't reflect the employees I deal with. Would recommend.
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February 2023 by Lucus A.
Hostile enviroment...Rude front desk and staff, would not recommend try another location.
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October 2022 by Weston M.
I am a young girl who has never left a bad review anywhere but I am genuinely so furious from my experience here. I went to go get a pre employment drug screening after being sent from another location with 64 ounces of water in my body. I had to wait an hour because they closed for lunch and walked in a minute after they opened. The lady at the front was incredibly rude and dismissive to me when I asked if they could possibly fast track it or let me use the restroom before. She said no with no explanation and told me it would be another hour wait. I had walked in a minute after they opened. I can understand if it is policy but the way I was treated here was infuriating. Just choose a different location.
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June 2022 by Vincent Frederico
I asked if any tests weren't covered by my insurance. They said no. A week later i received a multi hundred dollar bill for non covered tests. Never again will i set foot in this place.
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April 2022 by Drake Powell
Very fast! I was in and out in 12 minutes. The staff was kind and professional.
