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February 2024 by Juli C.
Basically just had the worst medical related experience of my life here. I am supposed to have a standing order from my doctor for a test every few months. I made an appointment at 3:30, and was there until almost 5:30 waiting before I was told that they did not in fact have that order and could not do the test. I checked in when I got there, there was zero mention of this, or in the TWO HOURS I was sitting and waiting. I am absolutely furious with the time wasted and that I was made to sit that long without being told. It's not the fault of the lady who was working because she was entirely on her own on what was clearly a busy day. Just utterly absurd.
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February 2024 by michael marquis
Very slow service, but this was likely due to staffing because the 1 employee there was working the desk as well as doing all the sample collection so I can’t blame her. The reason for my low rating is the sample collection area (bathroom) does not have a working sink to wash your hands after you use the bathroom. The employee told me that was on purpose and was their policy. I said they need to have either some type of hand sanitizer or a foot operated door opener. Currently, the door has a handle and has been touched by every patient after using the bathroom without having a way of washing or sanitizing their hands which is disgusting. How can this be a sanitary procedure when everyone has to touch the same door handle to exit the bathroom with no way of cleaning their hands?
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January 2024 by Heidi M.
what a stark difference from 2 years ago. check In was easy, technician was friendly, efficient and informative! Was treated like a valued customer and not like a convict like last visit!!! Thank you for addressing your customer service issues.
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January 2024 by Britt S
Had to go here for a drug test for pre employment, they don't say anywhere that they only test between 11am-2pm and 2pm-4pm although they're open from 8am-5pm. I wasted my time going the first time I tried cause no one told me about their ridiculous hours.
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January 2024 by Steve Nwanguma
After running in circles with the Labcorp inside the Walgreens on 4309 Wake Forest Rd, I was finally able to complete my Drug Screening at the Durant location. The young lady named Shanya was extremely professional! She interacted with everyone in a professional manner and responded positively! Her attitude, energy, and professionalism was note worthy! Overall, the service was excellent! I would strongly recommend this location!
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November 2023 by Renee Dickerson
The young lady at the front was nice, however the girl that was drawing the blood was very unprofessional. As I was being checked in she was taking about her issues with some guy with the girl at the front desk. When she called me back she never spoke she was down right rude
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November 2023 by Sharon Price
The Lady at the front desk multitask front of office to the back doing bloodwork with a smile and polite she worked it out 11/10/2023 it was busy she was nice
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October 2023 by Barbara Leet
I came to Durant Rd. Labcorp today at 4:55 and they were already locked up. I knocked many times on both doors and then finally went outside to call but only the recording was on; no one answered.I left the Labcorp door at 4:58. They shouldn’t post a sign if they’re not going to honor it. They close at 5 pm.
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September 2023 by B Wu
I walked in this morning for a routine bloodwork. The check in was very smooth. I was in and out within 15-20 mins. The staff were friendly and professional. The nurse who drew my blood was so sweet and friendly. All in all it was a pleasant experience.
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August 2023 by Kevin Merino
Staff was friendly, courteous, and professional. I made my appointment on-line and checked in through a text once I arrived at the office. The appointment time was as scheduled and the overall experience was great!
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August 2023 by Ravyn Pickens
Just left my drug screen. Was worried with all the reviews on here lol. I made an appointment and was in and out within 10 min. Everyone I interacted with was friendly and efficient!
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August 2023 by Danait Kindeya
The reviews for this place made me nervous but my experience was fine. I didn't have to wait too long after my appointment time and the ladies were kind, no one was rude. I came in for an employment drug test & recommend making an appointment.
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July 2023 by Ragheid Alchaar
I went here to get blood work done for allergy test for my baby daughter, but they couldn't do that. They tried three times, one on her left arm and twice on her right arm, but they couldn't get the sample. They even told my wife to hold my daughter, and they still couldn't get the blood sample while my daughter was crying in pain with her blood on the floor. This office was very unprofessional and couldn't perform a simple task such as drawing a blood sample. If you care about the health of your children, do not come to this office. It was a dangerous visit for my daughter.
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June 2023 by Elizabeth Pham
I had an appt at 9:45AM and check-in was smooth and fast. Checked in from my car and and got the text to go inside. Only waited a few minutes before getting called. The only issue was the worker that took my sample, was quite rude and muttered rude stuff under her breath but said it loud enough that I could hear. Probably would not return to this location.
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June 2023 by james Faulls
Place is terrible. Slow as hell and their hours are terrible for things like regular pre-employment drug screens. Why only have ot open for 3 and a half hours...?
