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November 2023 by Leticia Mount
ALTHOUGH I LIVE IN FAYETTEVILLE, I ALWAYS PURCHASE MY CARS IN RALEIGH, ACTUALLY, I PURCHASED MY CAR FROM LEITH ACURA.
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November 2023 by Francine Clark
Thank you. With every auto we have purchased there at Wake Forest five total. We find Leith to be honest and trustworthy, including the efficiency and kindness of your employees.
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November 2023 by Fly Air
Bought a used vehicle from them. At a tough time in my life, these people went out of their way to help me in any way they could Their professionalism and the skill level and transparency of their service department is unmatched. I have used Leith services before, all have been good experiences but the folks at the Raleigh dealership have it tied down to the tightest. It doesn't matter if you're buying an older vehicle or an NSX, you will be treated with the same stellar grade of service. If you're an Acura person and you want the best buying experience, visit this dealership.
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November 2023 by Nick LaSpaluto
I wanted to wait a few months to leave a review for this dealership. I had my truck since August 2023. It's a very capable truck, but it has had some minor problems. This dealer has worked to fix my issue. My salesman Ricky Alston was great. If it wasn't for him, I wouldn't have chosen Leith Nissan. Overall, I am still waiting on getting my oil changed in January and will circle back with an update. Overall, my truck handles great and the 3.8 Liter V6 has a good amount of power. Only complaint is a minor vibration when stopped at a traffic light. Doesn't do it while driving. Thank you.
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November 2023 by Joan Sabula
I do love my car but the buying experience was very difficult to say the least. The whole process took me from 10 am to 7 pm to complete but the worst part was that I never received my plates after many phone calls not being returned by Brandon the person who was supposed to be in charge of mailing my plates to me I had to go to my local DMV to pay again for a new set of plates before my 30 day tags expired. I can say a very nice young lady did finally return my phone call to tell me my tags must have been lost in the mail no effort on anyones’ part to apologize for the inconvenience let alone reimburse me for the new set of tags I had to buy. I feel like a very under appreciated customer and will definitely NOT buy another car from this dealership
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November 2023 by Truth Central
I don't usually leave reviews but felt like my experience with Leith Volkswagen in Cary warranted one. I purchased vehicle few months ago and within allotted time decided to cancel warranty on vehicle. I have got back partial payment which took a lot of phone calls and talking to different staff members. Still to this day don't have rest of warranty credited back to my car loan. I have called several times. Pat answer is " I need to talk to our accountant and will contact you when I find out something ". I never get a call back after numerous attempts and phone calls. This is very bad business. I I do not recommend this dealership!!
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October 2023 by Ed L
Vehicle had issues with paint overspray which had to be corrected by a detail shop near me. Of course the vehicle was not washed prior to delivery because it was a Saturday. The whole sale process was unpleasant and too much High Pressure from the Business manager selling unneeded junk.
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September 2023 by virgil Swisher
Always had a good interaction with everyone and they will work with you. 5 STARZ!!
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August 2023 by Gracelyn Parker
I absolutely hate to say this because this would have been a long term career, I was in the administrative office of Leith Inc. They’re very lucky I didn’t press charges even though I was weighing options. I was SA by a guy who’s actually related to the manager and I told the assistant manager and she told me verbatim “don’t tell anyone because we don’t need drama” when there were 2 other people in the room. After that the Assistant manager made my work life a living you know what, as anyone on that floor (floor 2) and just say my name and see how people respond. I was later going to HR and they said there’s nothing they can do even though I had read receipts. Some days go by and I get “laid off” and just replaced, I was very loyal and they made a mistake. They sent an email to everyone pretending to make it all innocent and nice lying saying I got a new opportunity when there wasn’t one, I was just laid off. I also had an altercation with the two woman in management about female issues and I still have the text “just shove tissue up there” when I was bleeding through so bad and just asked to go to the store to grab tampons and underwear, I have the texts to show it. For it to be two women, was very degrading and embarrassing for be because I had to finish that day super uncomfortable. Literally made me cry, I was so respectful to them when they treated me horribly. I would never work for that company as long as KIM DION and JEFF CUNNINGHAM and AMANDA MILLS is there. I’ve tried everything and nobody helped me. Sad sad company to work for.
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August 2023 by N Winpigler
On 7/24/23, I purchased a used Jeep Wrangler from Leith Toyota. Drove it +/- 1700 miles over the course of the next week to 10 days, when it started making a ticking sound. My mechanic tells me the oil dipstick is dry; advises that I call the dealership, as he believes the vehicle left the dealership with this issue. Call Leigh Toyota and talk to the manager-on-duty, Shane, who tells me that the dealership refuses to remedy the situation in any way. Have filed a complaint with the BBB and am currently seeking advice as to legal remedies.
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July 2023 by mike
Terrible Customer Service.Will not respond to issues, only to try to squeeze more money from you. Will nickel and dime and upcharge. Everything takes longer and is more expensive than expected/communicated.
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June 2023 by David Jenkins
After visiting family in the area from NY, I saw this vehicle online and began to inquire about its availability. Shortly thereafter, the transaction for my CPO 2020 Porsche Cayanne went swimmingly as Leith Porsche took my funds for the down payment. After that, things became problematic. I took delivery of said vehicle on 03/30. On April 25, I was contacted by Leith's financial dept. advising I would need to submit an additional $561 for a NY registration fee which was an oversight on their part. Said payment was begrudgingly made. At the time I was driving on the temporary registration which was due to expire on 4/30. I immediately expressed my concerns driving a recently purchased vehicle with an expired temporary registration. The reply, "We're sorry, we will expedite this to your DMV as soon as possible." Clearly, no DMV in this country is going to process this transaction in 5 days which meant, I couldn't LEGALLY drive the vehicle until I received said registration OR drive the vehicle and deal with the consequences with NY law enforcement. On 5/26, I made a call to Leith Porsche's General Manager to inquire about the registraion for the vehicle purchased at his dealership which was still in limbo. A few days later I received a return call from Leith advising the registraion would be on its way. On 06/01, I FINALLY received the registration after over TWO MONTHS of waiting and ONE month of having a vehicle that I couldn't LEGALLY drive!The positives - The car has been a dream to drive.The negatives - Leith Porsche was a NIGHTMARE to deal with during this transaction. I've owned a lot of vehicles and I haven't come close to an experience like this, even for an out of state purchase. I became more enraged with a passive aggressive comment made over the phone to me regarding how most Porsche owners opt to pay in full as opposed to the financing route I chose to take. CLEARLY, I would not recommend buying from Leith and if it wasn't for the fact that I already drove the vehicle to NY, I most certainly would have returned it. Buyers beware!
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June 2023 by Melanie Boynes
Awesomeness at Wendell Kia Auto Mall; Sherwood, Bob, Hunter were fantastic. (the only thing they were unable to fulfill were my sport pedals ?)Love my Kia Soul 2023 GT line (designer package) I ordered it Dec 2022 and it was delivered March 2023!
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June 2023 by Mary Ann Graves
Sina was very good at explaining the features of the car. It had everything I was looking for plus more. I love my Crv hybrid!
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May 2023 by Felicia Nelson
Five stars to David Malette at Leith BMW!! He knew I wanted to trade in my 2020 X4 for a very hard to get 2023 i4 M50 and made it happen! I love my new car and very much appreciated the time he spent with my husband and I. Excellent Customer Service!!!