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October 2023 by Katrina Milnes
The environment is inviting and the team is engaged. Tanya is excellent. She listens well and cares about how my nails look beyond the appointment. Well worth a repeat visit!
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July 2023 by Blaine Tetterton
Always friendly and do amazing work. I am always happy!
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April 2023 by MNorbs
I don't understand the condescension. The nail tech seemed inexperienced - like she didn't even want to work or be professional. I usually just roll with that kinda thing; I'm a super quiet and nonconfrontational person, and I'm sure she was just tired, but - I won't go back and pay to have that experience again.edit: in response to the owner's comment - No, I absolutely have the right salon. I never said Chapel Hill, I know where I went.Their comment also proves that they *still* insist on being condescending...I'm glad I wrote the review in the first place.
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October 2022 by Sem M
If you are looking for a place to be treated right, THIS PLACE IS NOT FOR YOU‼️‼️.I tried to not take it personal, but the owner called “KIM” was very rude & disrespectful 10 out of 10 time I was there to get a service.This last time was the worst. I called to get an appointment and her husband told me to be there in 10 min.As soon as she saw me, she started acting mad and talk to him in their language in a way that she is very upset to see me in her chair.To be honest I was so happy to not see her when I walk in thinking she wont be doing my nail and mistreated.I go there for the convenience. Its 2min away from my home and also their work is not bad as well, but not so good to get disrespected.She started being rough doing my nails that I have to ask if she is ok.Then she got better in the talk and also being rough.I have seen her talking other customers nicely but never said a work doing my nail. Never even have an eye contact. Didn't want to help choosing the color as well. But busy texting while she doing my nail.I decided to ask her what is her problem with me& told her she is very unhappy to see me every time I go there.I advise her to fix her behavior at the end and left her store forever.Your choice to be there, but accept the fact you might get disrespected paying money.I read a couple of reviews she don't like certain color or ethnicity???? Which is sad.Lady,just know everybody is equal as a human being & you will never know when you meet people again.Best in town?????I suggest to fix your personal behavior fist because people need to be treated fairly first.I can count salons did the best job in less than 5 min in this area that wont chip in 5 days. See pic attached.
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October 2022 by Alanna C
Absolutely love Lotus Nail spa!! They always do such an amazing job for great prices. Very friendly staff as well.
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October 2022 by Kendal Owens
I love Kim and the crew! Everyone’s so sweet and welcoming! My nails & toes always look fantastic when I leave:) keep it up!Services: Acrylic nails
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September 2022 by gem grant
i had a great experience here with my mother! we were both super happy with the dip nails that we received! would come again! the prices were reasonable and the staff were great.
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September 2022 by Sarah Grant
I will be going back here every time for my dip nails. Fantastic job! We just popped in as it was a half way point for me and my daughter and they had great reviews, my daughter and I were very very happy with my nails. They also lasted a very long time!
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August 2022 by Valerie Sanders
Today, my daughters and I experienced rude behaviors from the male owner and Kim. It’s unfortunate that the energy they projected on to me was also given onto my daughters. We have never had an issue until this moment of not being interested in providing a service or willing to give me a future appointment when asked. Business’s fail to realize reputations matter and we will never come back nor recommend to anyone.Services: Pedicure
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May 2022 by Sassy Doll
Prices are reasonable. Kim did my nails and she was skillful and quick. I am usually very picky when it comes to my nails, so I was very impressed. Tanya did my pedicure and it she was very sweet and patient. I recommend and will go again.
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February 2022 by Rebecca Creech
Came here for this first time. Just amazing. The color and the art on my nails are perfect and the shape is what i wanted. I will be back.Services: Acrylic nails
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December 2021 by Alex M.
My favorite nail salon! I've never needed an appointment and my nails have always been top notch.
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November 2021 by Julie Lewis
Powder dip manicure with Kim never disappoints. She always comes up with the most beautiful and creative nail art for every occasion. Everyone is kind and attentive here. I'm so glad I found them.
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October 2021 by Alex Matsuo
Amazing work! Will definitely come back in the future.
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October 2021 by Marie A.
1st visit was not bad, second visit was horrible. Another person soaked off my nails, but when Kim sat to do my nails, she was very aggressive with my nails and didn't speak. I kept trying to hold conversation with her, but she was only giving me one word answers. I also had to ask her 3 times to cut my nails back because they were too long. I needed my nails done because I was going on vacation, but if I wasn't going out of town, I would have walked out, after the first 5/10 minutes, I really didn't want to pay her because of the way I was treated, but I did.. Also someone asked her about doing their Eyebrows, she looked at them and rolled her eyes, didn't even answer back. I will NOT support places like this, so I will not be going back!
