Lux Beauty is a beauty supply store in Raleigh known for its excellent customer service and super friendly, pleasant staff. Customers report consistently exceptional experiences with service that is always great and not like a typical beauty supply. The store offers a wide variety of products and an impressive, wide selection of wigs and merchandise. Reviewers emphasize that the store has everything. A major highlight is the pricing, which is described as extremely pleasing, excellent, and unbeatable. Prices have not been raised, and items are clearly marked to avoid increases. Some places sell the exact same items for more. The store is also noted for not having staff stalk customers through the aisles. Many customers are loyal and intend to continue shopping there, highly recommending it for quality wigs and fantastic accessories. A point system offers privileges like a black card. While service for wig purchases is excellent, with representatives ensuring a proper fit, a noted issue is that customers are not yet allowed to try on wigs again, which some hope will change.
Very nice beauty supply store with various different options and cute accessories to choose from. The staff are friendly and assist costumers as efficiently as possible.
February 2026
I love this place, they have beauty products for Everyone. Great customer service
October 2025
I have always had a positive experience at this location, however this week was very good. So good I wanted to post a review
Diane was the best, she was helpful and friendly. It was refreshing to know that I could get help with a product that is esoteric to me.
