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November 2023 by Gaio Doria
This store don’t exist anymore
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May 2021 by Felicia Jones-Peterson
Wish I could give it a zero! Horrible customer service! I was rushed! She kept over looking me as if I was going to spend any money! Her makeup was awful by the way! Bad appearance to represent MAC! Never had this experience before with MAC but today was awful
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July 2020 by felicia jones
Wish I could give it a zero! Horrible customer service! I was rushed! She kept over looking me as if I was going to spend any money! Her makeup was awful by the way! Bad appearance to represent MAC! Never had this experience before with MAC but today was awful
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February 2020 by Joshua Smith
My girlfriend loved it.
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January 2020 by Celeste J.
Great service today! I was in sort of a rush but they had what I needed in stock and got it for me quickly. Parking was surprisingly easy to maneuver on the top deck and the MAC store (by Belk) was straight ahead from the Glenwood parking deck entrance. The staff was friendly and knowledgeable and filled me in on a new pump they had for my foundation that can be transferred to each new bottle of foundation.
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December 2019 by Kacko Kackie
Awful awful service! Rudest employees ever!
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October 2019 by Toni Barnes
The MAC store is actually a part of Belk at Crabtree Mall in Raleigh, NC. My mom needed to return something we ordered through the MAC website. They could not accept the return, but the associate was so helpful and patient with my mom suggesting colors and showing her the best way to apply the lipstick & blush as her hand shakes (she's 77 y.o.). It was worth the 45 minute drive to get that amazing customer service from Khaliah Jackson. She will make your day!
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June 2019 by Avegail Evans
I love this cosmetic place. I love Mac in general but this small shop is great. For a shop the size it is, they have a good range of products. From different foundations to the lips, they have great products. Since the Sephora near by doesn't have these good products this is the place to go
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May 2019 by Antoinyce Mathis
Excellent service!!! Depending on how busy they are, sometimes it can take a while, but they are always attentive and helpful once it's your turn. Also, if they don't have the product you need, they are always happy to call downstairs to the MAC counter in Belk to see if you can be serviced there!!
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May 2019 by Pamela Lavette
Great customer service, found what I needed quickly. Very knowledgeable on products!
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May 2019 by Shi Shi Shi
This location is always out of the Colors or stuff that I need. I mean always.
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March 2019 by De'Cheri TV
Always have what I want.
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February 2019 by Carolyn W.
This isn't for a particular store but for customer service in general. I got two gifts from MAC make up and they weren't the shades I wanted and I did not have a receipt. They kindly exchanged my make up for the shades I wanted! Great customer service Everytime! Highly recommend MAC.
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January 2019 by Ghazal R.
Came into this store with my mom to pick out a few thing for her. Some of the suggestions were good and some not so good. After coming home and looking at things under natural light we decided some things didn't look good on her. A few weeks later I was in that part of town so I went to return the stuff. The guy who helped me return the stuff had an attitude and made me feel guilty. He even on to saying "I remember your mom buying these and I helped her with everything, why is she returning all this? This isn't her first time". FUNNY! Because that was my mom's first time in a MAC store and the person who helped us was an American-American sweet girl not a blonde white man. I had never seen that guy, he wasn't even working that day. I ended up apologizing for my mother but certainly felt very uncomfortable. I feel as though you shouldn't apologize for returning something. Sometimes you take it home and it doesn't work out. The lights in these stores are so different than natural light.
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December 2018 by Nadia Ince
I loveeeeee MAC, I'm sorry but I'm a woman of color and MAC does my skin really good.