-
November 2023 by julian gandolfo
This shop and Matt were recommended by another car club member as reliable and knowledgeable when it came to classic cars. I have to thank my friend for sending me here. Matt took the time to get the job done right and even test drove to the car himself before realizing it needed an additional adjustment which was completed before sending me on my way. If you have a classic or an everyday driver this place will come highly recommended from me. Best part I didn't have to wait weeks for an appointment and he even suggested things I should think about to upgrade a 67 year old car.
-
November 2023 by tracey winkler
This was my first time visiting the store and it was a great experience. I was purchasing 2 new tires to be installed with an oil change. They did the job expected and helped me know about my brakes that needed to be done as well. I will be going back to get the next set of tires and my brakes as well. I was treated with respect and kindness. This was a great experience.
-
November 2023 by Jennifer Smith
Back in August, my car dropped me between home and the beach. It was hot, I was stuck on the side of the road, and I was late for work. The day was terrible, but it vastly improved when my car got to Mavis. The car was old and needed a lot of work. The team at Mavis was honest with me, incredibly polite, empathetic, shared info without mansplaining, and they let me take my time figuring out next steps for WAY longer than what’s probably socially acceptable. Reception was super kind and went out of their way to help me. I’ve never had such a positive customer service experience. I’m so thankful and I highly recommend this location!
-
November 2023 by Sally Yost
Excellent service at Mavis Tires in Garner NC. Everyone is courteous and very friendly. Phillip Furman completed my oil change and tire rotation in a short amount of time. A very nice and helpful employee.
-
November 2023 by Theresa Calior-Hall
Needed new tires because I failed my state inspection. Went across the street to Mavis and instead of scheduling, they got me right in! Todd was very nice and got me a set of tires better than the ones I had on for cheaper. Great place!
-
November 2023 by Taylor Wright
They were able to replace one of my tires the day of and it only took about an hour. Very friendly staff and will definitely be returning for any tire needs!
-
October 2023 by Cliff Sharp
Phillip and his guys are great! I picked up a rental car tonight just to catch a nail within minutes of leaving. I needed help late and they were there to help. I need to leave early am on a 500 mile trip and they got me back on the road with a patch job in less than 20 mins. Thanks to you guys for the quick effective work and for being available so late.
-
October 2023 by Danielle S.
We've always had a good experience at this location. The first time we went my car was leaking oil after I took it to another place for an oil change. Mavis easily got me in the same day and fixed the broken part for no charge since it was such an easy fix. I was so surprised and thankful!We decided to get tires here for our other car after such a good experience. It was easy to schedule online. Tires were priced well and they changed all four plus an alignment in a bit under 2 hours. We were really happy with how they turned out and our car feels a lot better.
-
October 2023 by George Stamoss
Want an honest and extremely well run tire shop that does that and more?Come down here. Don't ask questions. Manager and entire staff where Rockstars and figured out what I couldn't after two days of checking out everything with my car.Got a great deal here. Fantastic and local!
-
October 2023 by Melanie Hudak
I had a great experience at this location! Not only did I receive great service at a great price, but I received exceptional customer service as well. Recommend 1000%/!
-
September 2023 by david harrell
Came back for a tire repair got in quick great service. This is my second vehicle with all four tires replaced with new tires got new brakes as well on this vehicle all four on Toyota rav 4. Great guys and service!
-
September 2023 by Sandy Parrow
I would definitely recommend this shop to anyone that needs work done on their vehicle. I want to give special thanks to Matt, the manager, and everyone else that worked on my vehicle. Their service is excellent! I was on my way home from Vermont to Florida and I lost my brakes on I95. I happened to be fortunate enough to find Mavis with my first phone call. Matt helped me out and made sure I got to the shop safely. He got my vehicle in immediately and fixed it in a timely manner. Everyone in the shop went above and beyond to make sure my vehicle was well taken care of. You don't find people like this anymore. They genuinely care about their customers. Matt went an hour out of his way and gave me a ride to my hotel. These men are great people. I guarantee that you won't find better service anywhere! Thank you so much.
-
September 2023 by Nathan Childers
They did great job! Came in because tire was leaking air. George showed me that I actually had multiple nails in my tire. They worked with me on replacing the tire and rotated them around so new tires were on front. Great customer service and was willing to listen to customer needs instead of just forcing a sale.
-
September 2023 by Alec F
Definitely would not use again. Quoted 119.99 mounted and balanced per tire for my car over the phone. At checkout, price was more like 149.99.Argued with them for a bit and got it decreased but seems scammy and illegal. Reported to state AG.
-
July 2023 by Jacob Hull
It took them 3 tries to figure out and resolve the problem, BUT! They figured it out and were helpful/understanding the whole time and did work with us to ensure that it was resolved fully. Front staff were also nice and personable when interacting with them. Even offered tape when my sandal broke.
